Skip to main content

VHQ Release Notes

| 08.30.2024

Below are the items included in Release 3.27.01 for September 2024:

New
The option for online keys bulk updates is now available in the VHQ app. This feature allows the user to update the certificate of all the devices which are about to expire or boarding to a new store, using the manual download screen. This feature can be enabled by request.
New
We implemented an optimized agent-server messaging logic to prevent DDoS (Distributed Denial of Service) traffic.
Enhancement
Enhanced warning messages in the VHQ interface to ensure an improved user experience and to make sure that merchants are fully aware of the impact the data update is going to have on their settings.
Enhancement
We added the bulk enable swap functionality in the VHQ app. This functionality allows short-term rental businesses to enable the swapping of devices in bulk and not per device, thus simplifying the process.
Enhancement
SIM Card information for V210 4G, V200t 3G Plus, V200t 3G, and V200t 2G models is now made available on the Device Profile screen. 
Enhancement
VHQ is enhanced to support additional models M425, M450, M425 Plus, M450 Plus, P630 Plus, UX700 4G, and UX700 ML.
Fixed
Fixed a defect causing a custom VHQ subscriptions report to be sent to only one subscriber instead of the entire distribution list.
Fixed
Incorrect scheduling of automatic jobs on terminals is fixed.
Fixed
Fixed a browser issue in the User Hierarchy screen present in Microsoft Edge in certain regions.
Fixed
Fixed an issue with a custom parameter report for a specific customer.
Fixed
The VHQ app was corrected to show the proper Schedule Information for automatic jobs. 
Fixed
Fixed a defect causing some devices to be randomly excluded when scheduling downloads or diagnostics for a group of devices.
Fixed
Improved the Device search logic to display results based on all the attributes included in the search (Serialnumber and DeviceID).
Fixed
Fixed an issue with the software sync status in the Device Profile screen.
Fixed
Improved the error message of the CSV import process to make it more specific and user-friendly.
Fixed
Fixed a defect causing devices with direct software assignment to be overwritten by the hierarchy-level software assignment changes.
Fixed
Fixed a defect causing parameter values not to be masked in the Parameter Audit History when merchants are trying to set up parameter mapping in VHQ.
 

Need help?

Do you have a question? If you didn’t find the answer you are looking for in our documentation, you can contact our Support teams for more information. If you have a technical issue or question, please contact us. We are happy to help.

Not yet a Verifone customer?

We’ll help you choose the right payment solution for your business, wherever you want to sell, in-person or online. Our team of experts will happily discuss your needs.

Verifone logo