Customer Question
Last updated: 04-Dec-2024
This command is used to direct the device to display up to ten (10) lines of display text, before scrolling, and prompt for response according to button labels (default NO/YES) or emojis. Scroll box text display is introduced beyond ten lines.
Rules
The CUST_QUESTION command is intended for non-payment purposes and is to be used outside of a payment transaction.
- BUTTON_INNER_TEXT_MIDDLE field is applicable to all devices, and DISPLAY_IMG_TOP field is applicable only to M400, M440, M424 devices.
- For M400, M440, M424 devices, Customer Question screen header will display
title_logo.png
(example: Verifone logo), if image file is provided in the configuration or solution. If the image file is not provided then nothing will be displayed on top. - The background image of the Customer Question command screen can be customized using
custquestionimage.png
file. Refer to Customizing Media Files for Device Commands for more details.
Note
Configuration Parameters
Following are the configuration parameter which affect the operation
- CUSTQUESTIONFONTCOL
Message Interface
Refer to the below Protocol section for the command fields description and examples.
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