Items released to production in October 2025:
Enhancement
2Checkout shopping carts and shopper invoices will now display EUR as dual currency alongside BGN when the billing currency is BGN, supporting Bulgaria's transition to EUR from January 1st, 2026.
Enhancement
Call-to-action buttons were updated on all custom ConvertPlus themes to meet the accessibility guideline WCAG 2.1 guideline (for shoppers using special add-ons to view content with extra spacing between letters).
Enhancement
VAT ID is now an optional field (no longer mandatory) in ConvertPlus for the following countries: Belarus, South Korea, and the UAE.
Enhancement
Vendors now have greater flexibility and control over renewal communications. You can set country-specific rules for mandatory renewal emails, requesting either suppressions (don’t send) or exceptions (send at a custom lead time) based on local requirements and billing cycle length. This replaces the previous global defaults (7 days for cycles under 6 months, 15 days for cycles of 6 months or longer). All exceptions are validated by our Legal team and, once approved, will be visible in your Merchant Control Panel for full transparency.
Enhancement
We're enhancing some of our reports (lead management, abandoned cart, and unfinished payments) to display more granular performance metrics. These reports will be available to vendors in a future implementation.
Enhancement
Customers can now renew multiple products manually, without having to align expiration dates, giving them greater flexibility and control over their subscriptions. This enhancement extends the placeOrder API call to support manual renewals for different products, making the process faster and more convenient.
Enhancement
The Transactions report now includes the ‘2Checkout Customer Reference,’ and the Subscriptions report now shows the exact date and time of the last update, helping you stay informed and manage accounts more efficiently.
Enhancement
The dual-currency display for Bulgarian shoppers has been extended to cover the automatic renewal reminder notifications, supporting Bulgaria's transition to the EUR from January 1st, 2026.
Enhancement
We’ve redesigned the footer across all ConvertPlus templates to meet legal requirements while delivering a better user experience through enhanced localization.
Enhancement
When selling digital goods and collecting billing and delivery details separately, providing a phone number is now optional, making checkout faster and more convenient for your customers.
Enhancement
Subscription history in the Merchant Control Panel now provides full traceability by logging event sources. When a pause is triggered by CPC, a shopper accepts a CPC discount, or an autorenewal occurs after that discount, each event is recorded with its CPC source, giving you complete visibility into subscription actions.
Enhancement
Vendors can now personalize refund-request reply emails to clearly communicate the reason for approving or denying a refund, thus ensuring greater transparency and improving customer trust.
Enhancement
Vendors now have more flexibility in invoicing. In addition to per-order and monthly options, you can generate partner invoices weekly (on selected days) or on specific days of the month, making it easier to align with your business needs.
Enhancement
Part of Bulgaria's accession to the Eurozone project, for subscriptions with billing currency BGN, autorenewal will no longer use BGN pricing starting Jan 1st, 2026. Instead, the charge will be determined in EUR as follows: if the subscription uses a catalog price, autorenewal will apply the catalog price in EUR; if the subscription has a custom price, the EUR value will be calculated by converting the custom BGN price using the standard exchange rate (1 EUR = 1.95583 BGN).
Fixes
Improved our webhook system to support advanced prioritization and more efficient webhook notification sending.
Fixes
Fixed a display issue where Upsell promotion campaigns could not be previewed in the Merchant Control Panel.
Fixes
Fixed an issue with the churn prevention feedback report, which did not include the "Cancel reason" column on export.
