TSYS Direct (Engage)
Last updated: 20-May-2025
Note
Engage is newly introduced to the market and will be dynamic for a period of time. This document is for information purposes only and is subject to change.
Supported Transactions
| Transaction | Payment Type(s) | Comments |
|---|---|---|
| CARD_VALIDATION | CREDIT | 0.00 amount card validation/verification |
| AUTH | CREDIT | |
| CAPTURE | CREDIT, DEBIT, EBT | Completion transactions (Follow-on CAPTURE with CTROUTD) are supported. Post Authorization transactions (Offline CAPTURE with AUTH_CODE) are supported for Credit Card only. NOTE: For Debit and EBT, offline transactions are named as RE-ENTER. See RE-ENTER Transactions section of CAPTURE table below. |
| CREDIT | CREDIT, DEBIT, EBT | Standalone CREDIT transactions are currently supported. NOTE: CREDIT transactions using card token or CTROUTD are not supported. |
| VOID | CREDIT, DEBIT, GIFT, EBT | |
| ADD_TIP | CREDIT | |
| RESET_TIP | CREDIT | |
| OPEN_TAB | CREDIT | |
| CLOSE_TAB | CREDIT | |
| DELETE_TAB | CREDIT | |
| BALANCE | DEBIT, EBT | NOTE: BALANCE is not supported for EMV transactions. |
| CLERK_TOTALS | Clerk/Server Totals Report | Report |
| CLERK_DETAIL | lerk/Server Details Report | Report |
| IRS_TIP | IRS Tip Report | Report |
| BATCH_DETAIL | Batch Detail Report | Report |
| TAB_REPORT | Open Tab Report | Report |
| BATCH_HISTORY | Batch History Report | Report |
| EMV_CONFIG | EMV Configuration Report | Report (No POS response for Report – printer only) |
| LAST_EMV_TRAN | Last EMV Transaction Report | Report (No POS response for Report – printer only) |
| UNADJUSTED_TIP | Unadjusted Tip Report | Report |
| LAST_TRAN | Last Transaction Report | Report |
| SETTLE | FUNCTION_TYPE BATCH /COMMAND SETTLE is required to clear shadow batch stored on payment device. NOTE: This is also known as Batch Release. |
- Credit/Debit/EBT (see chart above)
- Retail/Restaurant
- MOTO
- Card Token and Token Query
- EMV Contact (Quick Chip) and Contactless
- Contactless MSD
- Level II purchasing cards
- Reports as listed
- Re-enter Transactions
Re-enter Transactions
TSYS host supports re-enter transactions, which allow merchants to add a voided transaction back into the batch. Sale and Refund transactions for Debit and EBT are eligible. There is no host request sent. Receipts will look similar to regular FORCE/Post Auth or Refund receipts. During settlement, re-enter transactions are treated like a regular sale or refund transaction. Re-enter transactions will not be added to the SAF table, even if host is offline, as they can be processed with no host communication.
Transactions Not Supported
- Gift
- Checks
- Pre-swipe/dip support
- FSA transactions
- Card Tokens and Token Query
- Kernel switching (NOCVM)
- SET_PARM
- Signature Capture Expanded
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