Items released in production in September 2022:
New
Replaced the Help On Click Live chat from Control Panel contact page with Salesforce Lightning live chat as the primary support channel for our merchants. The new Shopper Support Chat is designated for online payment inquiries and acts as a digital assistant. To connect you need to provide your name and email details. You can also provide feedback, rate the chat of download the transcript.
New
Improved our AliPay implementation for merchants using carts, by introducing support for recurring functionalities and optimizing the shopper experience. Also, AliPay is now accessible for merchants using ConvertPlus/ Inline, fully covering all integration options available. Read more here.
New
Updated cross-selling promotion options as part of the Users Activity reports improvements project. Comprehensive information is now provided in reports when a new or an updated cross-selling promotion is added, to enable merchants to manage product updates better.
New
Updated the filters from Orders & customers menu in Control Panel. The optional filters are now displayed as chips based on the users' selection allowing merchants to add and remove them more easily. Use 2Checkout's order search capabilities to search for information on purchases your customers made. Continue Reading.
Enhancement
Improved the CartLock and ItemLock functionalities in ConvertPlus to allow merchant to lock cart items (price, quantity, product, currency etc.) preventing the shopper from changing the order structure.
Enhancement
Added two new Visa compliance email templates in the Order tab of the Email Editor in Control Panel. Merchants can customize the emails to their liking.
Enhancement
Adapted and introduced a series of filters (Evaluate customer billing country, Email fraud orders and Evaluate billing delivery) as part of the new Antifraud module.
Enhancement
Modified the issue refund on proforma API call to enable for the refund to be performed with a single API call. More details here.
Enhancement
Add a new updateOrderTemplateId API endpoint for Convert Plus to save Template ID in Order search report.
Fixes
Fixed a defect which prevented users to see the left side menu of merchant Control Panel.
Fixes
Fixed a defect that prevented merchants to activate payment methods in Control Panel.
Fixes
Fixed a defect that prevented partners from upgrading their subscription in Control Panel.
Fixes
Fixed a defect causing the Product filter not to be displayed as an order search criterion Control Panel if the merchant account had more than 1000 products.
Fixes
Fixed a defect causing the discounted price for a product to be calculated without the handling price when sent to Convert Plus.
Fixes
Fixed a defect which caused the "Themes could not be retrieved" error to be displayed when attempting to create a customization theme in Control Panel.
