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Upgrade subscriptions on behalf of your customers

Overview

Place upgrade orders for subscriptions on behalf of your customers.

  • Streamline upgrades for your existing customer base.
  • Leverage payment data customers already shared with you to make the upgrade process frictionaless.

Availability

Contact 2Checkout directly to start using this functionality. 

Requirements

2Checkout strongly recommends PCI Data Security Standards (PCI DSS) compliance for this feature. 

For subscriptions to be upgradable, either by you or by the customer, the following requirements must be met:

  • The product governing the subscription needs to feature a valid upgrade setup. You will only be able to upgrade subscriptions sold to your customers provided that you configured an upgrade for the product they purchased.
  • The subscription up for upgrade needs to have been purchased using a credit or debit card. You won't be able to place subscription upgrade orders on behalf of your partners using payment methods other than credit/debit cards.

User privileges

You need to make sure that account users have the necessary rights to perform upgrades for customers. To enable access to this feature for users of your account, navigate to Account settings, and select Manage user access. Click on the Roles associated to specific accounts, and check the Place orders on behalf of customer under Orders & Reports option.

How to

Follow the steps below to place an upgrade order for a subscription.

  1. Go to Orders & customers -> Subscriptions.
  2. Run a search to find the item you want upgraded and click View to access the Subscription details page.
  3. Click the Upgrade subscription button.
  4. Select one of the two options available
    • With current payment information - the 2Checkout system uses the cardholder details currently associated with the subscription in order to bill and charge the customer for the upgrade.
    • With new payment information - you need to supply new cardholder information in order for 2Checkout to bill and charge the customer for the upgrade.

With current payment information

  1. Select With current payment information.
  2. Optional: Enter a valid coupon code to provide a discount. Note: the code must be associated with an already defined promotion. Click Continue.
  3. On the next screen select the upgrade options and click Upgrade now.
  4. You'll be redirected to the Checkout page which features all the necessary info pre-filled. You have the option of modifying the details, including the product quantity. Check the details available and click Place order to purchase the upgrade on behalf of the customer.
  5. A new upgrade order will become available in the 2Checkout system for the customer's subscription. You'll get information on the new order on the Finish page.

With new payment information

  1. Select With new payment information.
  2. Optional: Enter a valid coupon code to provide a discount. Note: the code must be associated with an already defined promotion.
  3. On the next screen select the upgrade options and click Upgrade now.
  4. You'll be redirected to the Checkout page which features all the necessary info pre-filled, with the exception of the payment details, which you'll need to provide at step 5. You have the option of modifying the info on this page, including the product quantity.
  5. Review the billing and delivery info, and enter new cardholder data. 2Checkout will use the credit/debit card provided here to bill and charge the customer for the subscription upgrade. Click Place order to purchase the upgrade on behalf of the customer.
  6. A new upgrade order will become available in the 2Checkout system for the customer's subscription. You'll get information on the new order on the Finish page.

After you purchase an upgrade on behalf of one of your shoppers, the details page of the subscription used by the customer will be updated to reflect the details of the upgrade operation.

Renew a subscription

Overview

Renew a subscription in the Avangate system on-demand, controlling the number of days, price and currency of the extension. Use the renewSubscription method renew a subscription.

Parameters

Parameters Type/Description

sessionID

Required (string)

 

Session identifier, the output of the Login method. Include sessionID into all your requests. Avangate throws an exception if the values are incorrect.  The sessionID expires in 10 minutes.

subscriptionReference

Required (string)

 

Unique, system-generated subscription identifier.

 

Avangate charges customers using the payment data attached to subscriptions. In the case of credit/debit cards, if customers update their payment information in myAccount or if you update these details on behalf of your subscribers, the Avangate system uses the latest card info provided to charge subscription renewals.

days

Required (int)

 

The number of days the Avangate system extends the lifetime of the subscription.

price

Required (double)

 

The price that Avangate charges the customer for the renewal. This is the Net price.

currency

Required (string)

 

The currency associated to the renewal price - ISO 4217 code.

Response

Parameters Type/Description

Boolean

true or false depending on whether or not the operation succeeded.

Request

<?php

require ('PATH_TO_AUTH');

$subscriptionReference = 'YOUR_SUBSCRIPTION_REFERENCE';
$days = 4;
$price = 50;
$currency = 'eur';

$jsonRpcRequest = array (
'method' => 'renewSubscription',
'params' => array($sessionID, $subscriptionReference, $days, $price, $currency),
'id' => $i++,
'jsonrpc' => '2.0');

var_dump (callRPC((Object)$jsonRpcRequest, $host, true));

Retrieve a price option group

Overview

Use the getPriceOptionGroup method to extract information about a specific price option group that you configured.

Parameters

sessionID

Required (string)

 

Session identifier, the output of the Login method. Include sessionID into all your requests. 2Checkout throws an exception if the values are incorrect.  The sessionID expires in 10 minutes.

GroupCode

Required (string)

 

The code that the 2Checkout system generates or that you set for the product pricing options group.

Response

PriceOptionGroup

Array of objects

Request

<?php

$host   = "https://api.avangate.com";
$client = new SoapClient($host . "/soap/3.0/?wsdl", array(
    'location' => $host . "/soap/3.0/",
    "stream_context" => stream_context_create(array(
        'ssl' => array(
            'verify_peer' => false,
            'verify_peer_name' => false
        )
    ))
));


function hmac($key, $data)
{
    $b = 64; // byte length for md5
    if (strlen($key) > $b) {
        $key = pack("H*", md5($key));
    }
    
    $key    = str_pad($key, $b, chr(0x00));
    $ipad   = str_pad('', $b, chr(0x36));
    $opad   = str_pad('', $b, chr(0x5c));
    $k_ipad = $key ^ $ipad;
    $k_opad = $key ^ $opad;
    return md5($k_opad . pack("H*", md5($k_ipad . $data)));
}

$merchantCode = "YOURCODE123"; //your account's merchant code available in the 'System settings' area of the cPanel: https://secure.2checkout.com/cpanel/account_settings.php
$key          = "SECRET_KEY"; //your account's secret key available in the 'System settings' area of the cPanel: https://secure.2checkout.com/cpanel/account_settings.php
$now          = gmdate('Y-m-d H:i:s'); //date_default_timezone_set('UTC')

$string = strlen($merchantCode) . $merchantCode . strlen($now) . $now;
$hash   = hmac($key, $string);

try {
    $sessionID = $client->login($merchantCode, $now, $hash);
}

catch (SoapFault $e) {
    echo "Authentication: " . $e->getMessage();
    exit;
}

$GroupCode = 'USERS';

try {
    $existentPriceOptionGroup = $client->getPriceOptionGroup($sessionID, $GroupCode);
}

catch (SoapFault $e) {
    echo "existentPriceOptionGroup: " . $e->getMessage();
    exit;
}

var_dump("existentPriceOptionGroup", $existentPriceOptionGroup);

?>

 

Remove products

Overview

Use deletePromotionProducts to remove products from an existing promotion.

Parameters

Parameter Type/Description

promotionCode

Required (string)

 

The code corresponding to the promotion that you want to remove products from.

promotionProducts

Required (object)

 

Code

Required (string)

 

 

System generated product code.

 

pricingConfigurationCode

Required (string)

 

 

System generated pricing configuration code.

 

pricingOptionCodes

Required (array of strings)

 

 

Pricing option codes that you control.

Response

Parameter Type/Description
Status Boolean
  True or False

Request

<?php

require ('PATH_TO_AUTH');

$promotionCode = 'MY_PROMO_CODE_1';

// Define the first product to remove from the promotion
$newProduct1 = new stdClass;
$newProduct1->Code = '';
$newProduct1->PricingConfigurationCode = '';
$newProduct1->PricingOptionCodes = ['',''];

// Define another product to remove from the promotion
$newProduct2 = new stdClass;
$newProduct2->Code = '';
$newProduct2->PricingOptionCodes = [''];

$productPromotion = [$newProduct1, $newProduct2];

$jsonRpcRequest = array (
'jsonrpc' => '2.0',
'id' => $i++,
'method' => 'deletePromotionProducts',
'params' => array($sessionID, $promotionCode, $productPromotion)
);
var_dump (callRPC($jsonRpcRequest, $host));

Unassign a product group

Overview

Use the unassignProductGroup method to unassign a product from a specific product group and assign it to the General product group instead. 

Parameters

Parameters Type/Description

sessionID

Required (string)

 

Session identifier, the output of the Login method. Include sessionID into all your requests. Avangate throws an exception if the values are incorrect.  The sessionID expires in 10 minutes.

ProductCode

Required (string)

 

The code of the produt you wish assigned to the group.

Code Required (string)
  Unique, system-generated identifier assigned to product groups. 

 

Response

bool(true)

Request

<?php
 
function callRPC($Request, $hostUrl, $Debug = true) {
    $curl = curl_init($hostUrl);
    curl_setopt($curl, CURLOPT_POST, 1);
    curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, 0);
    curl_setopt($curl, CURLOPT_SSL_VERIFYHOST, 0);
    curl_setopt($curl, CURLOPT_SSLVERSION, 0);
    curl_setopt($curl, CURLOPT_RETURNTRANSFER, 1);
    curl_setopt($curl, CURLOPT_HTTPHEADER, array('Content-Type: application/json', 'Accept: application/json'));
    $RequestString = json_encode($Request);
    curl_setopt($curl, CURLOPT_POSTFIELDS, $RequestString);
 
    if ($Debug) {
        $RequestString;
    }
    $ResponseString = curl_exec($curl);
    if ($Debug) {
        $ResponseString;
    }
 
    if (!empty($ResponseString)) {
//        var_dump($ResponseString);
        $Response = json_decode($ResponseString);
        if (isset($Response->result)) {
            return $Response->result;
        }
        if (!is_null($Response->error)) {
            var_dump($Request->method, $Response->error);
        }
    } else {
        return null;
    }
}
 
$host = 'https://api.avangate.com/rpc/3.0/';
 
$merchantCode = "YOURCODE12345";//your account's merchant code available in the 'System settings' area of the cPanel: https://secure.avangate.com/cpanel/account_settings.php
$key = "SECRET_KEY";//your account's secret key available in the 'System settings' area of the cPanel: https://secure.avangate.com/cpanel/account_settings.php
 
$string = strlen($merchantCode) . $merchantCode . strlen(gmdate('Y-m-d H:i:s')) . gmdate('Y-m-d H:i:s');
$hash = hash_hmac('md5', $string, $key);
 
$i = 1; // counter for api calls
 
// Call the login method for authentication
 
$jsonRpcRequest = new stdClass();
$jsonRpcRequest->jsonrpc = '2.0';
$jsonRpcRequest->method = 'login';
$jsonRpcRequest->params = array($merchantCode, gmdate('Y-m-d H:i:s'), $hash);
$jsonRpcRequest->id = $i++;
 
$sessionID = callRPC($jsonRpcRequest, $host);
 
$ProductCode = "NewSubscriptionPlan_Code_12345";
$Code = "Code_12345AB";
 
$jsonRpcRequest = array (
'jsonrpc' => '2.0',
'id' => $i++,
'method' => 'unassignProductGroup',
'params' => array($sessionID, $ProductCode, $Code)
);
 
var_dump (callRPC($jsonRpcRequest, $host));
 
 
?>

Retrieve an order

Overview

Use the getOrder method to retrieve details on a specific order using its unique, system generated reference.

Parameters

Parameters Type/Description

sessionID

Required (string)

 

Session identifier, the output of the Login method. Include sessionID into all your requests. Avangate throws an exception if the values are incorrect.  The sessionID expires in 10 minutes.

orderReference

Required (string)

 

Order reference number of older order, which is already approved/paid.

Response

Parameters Type/Description

Order information

Object

Request

<?php

require ('PATH_TO_AUTH');

$orderReference = 'YOUR_ORDER_REFERENCE';

$jsonRpcRequest = array (
'method' => 'getOrder',
'params' => array($sessionID, $orderReference),
'id' => $i++,
'jsonrpc' => '2.0'
);

var_dump (callRPC((Object)$jsonRpcRequest, $host, true));

Retrieve a product group

Overview

Use the getProductGroup method to extract information about a specific product group you created for your account.

Parameters

Parameters

Type/Description

sessionID

Required (string)

 

Session identifier, the output of the Login method. Include sessionID into all your requests. Avangate throws an exception if the values are incorrect.  The sessionID expires in 10 minutes.

Code Required (string)
  Unique, system-generated identifier assigned to product groups. 

 

Response

ProductGroup

Array of objects

Request

<?php
 
function callRPC($Request, $hostUrl, $Debug = true) {
    $curl = curl_init($hostUrl);
    curl_setopt($curl, CURLOPT_POST, 1);
    curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, 0);
    curl_setopt($curl, CURLOPT_SSL_VERIFYHOST, 0);
    curl_setopt($curl, CURLOPT_SSLVERSION, 0);
    curl_setopt($curl, CURLOPT_RETURNTRANSFER, 1);
    curl_setopt($curl, CURLOPT_HTTPHEADER, array('Content-Type: application/json', 'Accept: application/json'));
    $RequestString = json_encode($Request);
    curl_setopt($curl, CURLOPT_POSTFIELDS, $RequestString);
 
    if ($Debug) {
        $RequestString;
    }
    $ResponseString = curl_exec($curl);
    if ($Debug) {
        $ResponseString;
    }
 
    if (!empty($ResponseString)) {
//        var_dump($ResponseString);
        $Response = json_decode($ResponseString);
        if (isset($Response->result)) {
            return $Response->result;
        }
        if (!is_null($Response->error)) {
            var_dump($Request->method, $Response->error);
        }
    } else {
        return null;
    }
}
 
$host = 'https://api.avangate.com/rpc/3.0/';
 
$merchantCode = "YOURCODE12345";//your account's merchant code available in the 'System settings' area of the cPanel: https://secure.avangate.com/cpanel/account_settings.php
$key = "SECRET_KEY";//your account's secret key available in the 'System settings' area of the cPanel: https://secure.avangate.com/cpanel/account_settings.php
 
$string = strlen($merchantCode) . $merchantCode . strlen(gmdate('Y-m-d H:i:s')) . gmdate('Y-m-d H:i:s');
$hash = hash_hmac('md5', $string, $key);
 
$i = 1; // counter for api calls
 
// Call the login method for authentication
$jsonRpcRequest = new stdClass();
$jsonRpcRequest->jsonrpc = '2.0';
$jsonRpcRequest->method = 'login';
$jsonRpcRequest->params = array($merchantCode, gmdate('Y-m-d H:i:s'), $hash);
$jsonRpcRequest->id = $i++;
 
$sessionID = callRPC($jsonRpcRequest, $host);
$Code = '5C08A761E1';
 
$jsonRpcRequest = array (
'jsonrpc' => '2.0',
'id' => $i++,
'method' => 'getProductGroup',
'params' => array($sessionID, $Code)
);
var_dump (callRPC((Object)$jsonRpcRequest, $host));

Retrieve product groups

Overview

Use the getProductGroups method to extract information about the product groups you created for your account.

Parameters

sessionID

Required (string)

 

Session identifier, the output of the Login method. Include sessionID into all your requests. 2Checkout throws an exception if the values are incorrect.  The sessionID expires in 10 minutes.

Response

ProductGroup

Array of objects

Request

<?php

$host   = "https://api.avangate.com";
$client = new SoapClient($host . "/soap/3.0/?wsdl", array(
    'location' => $host . "/soap/3.0/",
    "stream_context" => stream_context_create(array(
        'ssl' => array(
            'verify_peer' => false,
            'verify_peer_name' => false
        )
    ))
));


function hmac($key, $data)
{
    $b = 64; // byte length for md5
    if (strlen($key) > $b) {
        $key = pack("H*", md5($key));
    }
    
    $key    = str_pad($key, $b, chr(0x00));
    $ipad   = str_pad('', $b, chr(0x36));
    $opad   = str_pad('', $b, chr(0x5c));
    $k_ipad = $key ^ $ipad;
    $k_opad = $key ^ $opad;
    return md5($k_opad . pack("H*", md5($k_ipad . $data)));
}

$merchantCode = "YOURCODE123"; //your account's merchant code available in the 'System settings' area of the cPanel: https://secure.2checkout.com/cpanel/account_settings.php
$key          = "SECRET_KEY"; //your account's secret key available in the 'System settings' area of the cPanel: https://secure.2checkout.com/cpanel/account_settings.php
$now          = gmdate('Y-m-d H:i:s'); //date_default_timezone_set('UTC')

$string = strlen($merchantCode) . $merchantCode . strlen($now) . $now;
$hash   = hmac($key, $string);

try {
    $sessionID = $client->login($merchantCode, $now, $hash);
}

catch (SoapFault $e) {
    echo "Authentication: " . $e->getMessage();
    exit;
}

try {
    $ProductGroups = $client->getProductGroups($sessionID);
}

catch (SoapFault $e) {
    echo "Product Groups: " . $e->getMessage();
    exit;
}

var_dump("ProductGroups", $ProductGroups);


?>

 

Retrieve product info by code

Overview

The getProductByCode method is used to extract product information using the unique identifier you assign to subscription plans/products in SOAP API 4.

Parameters

Parameters Type/Description

sessionID

Required (string)

 

Session identifier, the output of the Login method. Include sessionID into all your requests. 2Checkout throws an exception if the values are incorrect.  The sessionID expires in 10 minutes.

ProductCode

String

 

The product code that you control.

Response

Parameters Type/Description

Product

Object

Request

<?php

$host   = "https://api.2checkout.com";
$client = new SoapClient($host . "/soap/4.0/?wsdl", array(
    'location' => $host . "/soap/4.0/",
    "stream_context" => stream_context_create(array(
        'ssl' => array(
            'verify_peer' => false,
            'verify_peer_name' => false
        )
    ))
));


function hmac($key, $data)
{
    $b = 64; // byte length for md5
    if (strlen($key) > $b) {
        $key = pack("H*", md5($key));
    }
    
    $key    = str_pad($key, $b, chr(0x00));
    $ipad   = str_pad('', $b, chr(0x36));
    $opad   = str_pad('', $b, chr(0x5c));
    $k_ipad = $key ^ $ipad;
    $k_opad = $key ^ $opad;
    return md5($k_opad . pack("H*", md5($k_ipad . $data)));
}

$merchantCode = "YOURCODE123"; //your account's merchant code available in the 'System settings' area of the cPanel: https://secure.2checkout.com/cpanel/account_settings.php
$key          = "SECRET_KEY"; //your account's secret key available in the 'System settings' area of the cPanel: https://secure.2checkout.com/cpanel/account_settings.php
$now          = gmdate('Y-m-d H:i:s'); //date_default_timezone_set('UTC')

$string = strlen($merchantCode) . $merchantCode . strlen($now) . $now;
$hash   = hmac($key, $string);

try {
    $sessionID = $client->login($merchantCode, $now, $hash);
}

catch (SoapFault $e) {
    echo "Authentication: " . $e->getMessage();
    exit;
}

$ProductCode = 'my_subscription_1';

try {
    $ProdbyCode = $client->getProductByCode($sessionID, $ProductCode);
}

catch (SoapFault $e) {
    echo "ProductInfo: " . $e->getMessage();
    exit;
}

var_dump("ProductInfo", $ProdbyCode);


?>

 

Payment flow with Free orders

Overview

The FREE payment method is ideal for free orders, where you do not require any payment information from your customers.

Availability

Available for all 2Checkout accounts.

Requirements

Free orders are available only for catalog products. The final order price has to be 0. You can either use products with 0 prices, or add a promotion for 100% of the total order price. It's mandatory to set RecurringEnabled to 'False'.

Request example

The full JSON used to place an order with credit cards would look like:

{
   "Language":"en",
   "Country":"US",
   "CustomerIP":"10.10.10.10",
   "Source":"Website",
   "ExternalCustomerReference":"externalCustomerId",
   "Currency":"USD",
   "MachineId":"123456789",
   "Items":[
      {
         "Code":"FREE_PRODUCT_CODE",
         "Quantity":1
      }
   ],
   "BillingDetails":{
      "FirstName":"Customer First Name",
      "LastName":"Customer Last Name",
      "CountryCode":"US",
      "State":"California",
      "City":"San Francisco",
      "Address1":"Example Street",
      "Zip":"90210",
      "Email":"example@email.com"
   },
   "PaymentDetails":{
      "Type":"FREE",
      "Currency":"USD",
      "PaymentMethod":{
         "RecurringEnabled":false
      }
   }
}

Integrate test cases

  1. Build a request in order to place a new order, with all the relevant information. Make sure that when the order is sent in the API the response contains an order object (order was placed successfully).
  2. If you have any additional webhook integrations, make sure that the webhooks are correctly configured and that the notifications are received and processed successfully.

 

Need help?

Do you have a question? If you didn’t find the answer you are looking for in our documentation, you can contact our Support teams for more information. If you have a technical issue or question, please contact us. We are happy to help.

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