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In-Person Payments

Refund

Last updated: 25-Oct-2023

This transaction is used for a refund of a previous transaction amount to the cardholder’s account.

Step Instruction Screen Information Rebranded Screen Information
1 For refunds, press the menu_active button on the touch screen or the hash_key key. idle_screen refund
2 Select option 1 - Transactions. select_menu_1 refund
3 Select Refund. void_refund_menu refund
4 Enter the password. None. refund
5 The terminal is ready to start a transaction. Enter Refund amount and then press enter_key key to confirm. refund_screen refund
6 Present, insert, swipe a card, or key in the card number. refund_cardpresent refund
7 The standard flow is performed (connecting, authorizing, approved, printing). refund_processing ref

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