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In-Person Payments

Terminal Setup

Last updated: 25-Oct-2023

This section will allow you to activate your Verifone terminal. Please follow the instructions carefully.

Step Instruction Screen Information Rebranded Screen Information
1 Connect the power to the terminal. When first powered on, the terminal will start up and after a short while, this screen will be displayed. Select the language to continue. set_language new lang
2

Terminal prompts for setting the timezone. Use star_key and hash_key to navigate pages.

Search or Navigate to set the timezone.
If enter_key key is pressed, proceed to the next step by selecting first time zone in menu. If cancel_key key is pressed, proceed to the next step by selecting existing timezone.
set_timezone

 

new timezone
3 Message is displayed informing about successful setting up of timezone. timezoneupdated

 

new timezone success
4

Terminal prompts for setting the date. Press enter_key key to set the date and proceed to step 6.

Press cancel_key to skip setting the date and proceed to step 7.

set_date

 

new set date
5 Set the correct date and press enter_key key to continue. enter_date new set date
6

Terminal prompts for setting the time. Press enter_key key to set the time.

Press cancel_key to skip setting the time and proceed to step 10.

set_time new set time
7 Set the correct time and press enter_key key to continue. enter_time new set time
8 The message is displayed informing about successful setting up of date and/or time. datetimeupdated

 

date time success
9 Terminal reboot is required to update timezone for vhq agent. date_time_terminal_rebooting

 

terminal restart
10

Terminal prompts for selecting the communication setting through communication wizard or ADV communication.

Press enter_key to do communication setting through ADV communication proceed with step 12 and skip step 11. Press cancel_key

to do communication setting through communication wizard with step 11 and skip step 12.

oob_comms_selection

 

adv communication
11 Configure the communication medium through communication wizard. For more information, refer to Setting Connection oob_non_ADV_comm_wizard_1.png

 

comms
12 Configure the communication medium. For more information, refer to Setting Connection oob_comm_wizard comms
13 Enter Your MID (Merchant ID number) that was sent to you in your Welcome letter and press enter_key key to continue. oob_merchantid mid
14 Enter Your TID (Terminal ID number) that was sent to you in your Welcome letter and press enter_key key to continue. oob_terminalid tid
15 The terminal will now download any available updates from the Terminal Management System. setup_call_tmsdownloading_updatesdownloading_updates_percentageinstalling_updatesconfig_updates_progress

check updates

downloading updates

downloading updates

installing updates

updating config

16 Once the updates are installed, it will show the successful message. oob_config_update_success update success
17 You will then be presented with the idle screen. The terminal is now ready to perform transactions. oob_idle idle

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