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In-Person Payments

Reversal/Void - V2

Last updated: 22-Jan-2024

  This API is used to initiate a reversal of a transaction specifying the following details:

Request Details Values
Method POST
URL https://{ENVIRONMENT}/oidc/poscloud/nexo/v2/reversal
Authorization https://verifone.cloud/docs/in-store-payments/integration-set-terminal#step-3__003a__00a0setting-up-basic-auth-in-postman  

Headers:

     Content-Type

     x-terminal-simulator

     x-site-entity-id 

     

     Authorization

 

application/json

true

Entity ID of child to be passed in case parent token is used while calling this API.

"user-uid:api" key pair encoded in base64. See the Obtaining API Keys guide for more information.

Body > Raw See the request example below.

Check the POS Cloud API reference for more details on the required parameters.

Required parameters Description
MessageHeader Object
MessageHeader.MessageClass "SERVICE"
MessageHeader.MessageCategory

"REVERSAL"

MessageHeader.MessageType "REQUEST"
MessageHeader.ServiceID String
MessageHeader.SaleID String
MessageHeader.POIID String
ReversalRequest Object
ReversalRequest.OriginalPOITransaction Object
ReversalRequest.TransactionID String
ReversalRequest.TimeStamp String
ReversalRequest.ReversalReason String
ReversalRequest.StartDate String
ReversalRequest.ForecastedAmount String

 

{
"MessageHeader": {
"poiid": "string",
"MessageClass": "SERVICE",
"MessageCategory": "REVERSAL",
"MessageType": "REQUEST",
"ServiceID": "23211",
"SaleID": "ReversalPOS",
"POIID": "275-051-429"
},
"ReversalRequest": {
"SaleData": {
"OperatorID": "string",
"SaleTransactionID": {
"TransactionID": "112263",
"TimeStamp": "2021-02-25T07:42:12.580Z"
},
"SaleReferenceID": "string",
"SaleTerminalData": {},
"CustomerOrderReq": null,
"SaleToPOIData":"{\"c\":\"198380\",\"m\":\"MC\",\"p\":\"CREDIT\",\"i\":\"100401\",\"r\":\"CAPTURED\",\"rc\":\"4\",\"ts\":\"SUCCESS\"}",
"SaleToAcquirerData": null
},
"OriginalPOITransaction": {
"poiid": "string",
"SaleID": "string",
"POIID": "string",
"POITransactionID": {
"TransactionID": "110431",
"TimeStamp": "2022-12-05T23:32:02Z"
}
},
"ReversalReason": "CUSTCANCEL",
"CustomerOrder": {
"CustomerOrderID": "string",
"StartDate": "2021-02-25T07:42:12.580Z",
"ForecastedAmount": "50.00",
"OpenOrderState": true,
"Currency": "USD",
"AdditionalInformation": "string"
}
}
}

Based on the response from the terminal, the POS Cloud will send back the response.

{
    "MessageHeader": {
        "MessageClass": "SERVICE",
        "MessageCategory": "REVERSAL",
        "MessageType": "RESPONSE",
        "ServiceID": "23211",
        "SaleID": "ReversalPOS",
        "POIID": "275-051-429"
    },
    "ReversalResponse": {
        "Response": {
            "Result": "SUCCESS",
            "ErrorCondition": null,
            "AdditionalResponse": null
        },
        "OriginalPOITransaction": {
            "SaleID": null,
            "POIID": null,
            "POITransactionID": {
                "TransactionID": "198380",
                "TimeStamp": "2023-09-20T00:12:30Z"
            },
            "ApprovalCode": "OK7822"
        },
        "POIData": {
            "POITransactionID": {
                "TransactionID": "198380",
                "TimeStamp": "2023-09-20T00:12:30Z"
            },
            "POIReconciliationID": null
        },
        "ReversedAmount": "15.0",
        "CustomerOrder": {
            "CustomerOrderID": null,
            "StartDate": null,
            "ForecastedAmount": 15.0,
            "OpenOrderState": true,
            "Currency": null,
            "AdditionalInformation": null
        },
        "PaymentReceipt": [
            {
                "DocumentQualifier": "SALERECEIPT",
                "IntegratedPrintFlag": null,
                "RequiredSignatureFlag": null,
                "OutputContent": {
                    "OutputFormat": "TEXT",
                    "PredefinedContent": null,
                    "OutputText": [
                        {
                            "Text": "          BED BATH BEYOND 1997          \n                  1997                  \n            650 Liberty Ave             \n            UNION, NJ 07083             \n\n09/20/23                        04:42:30\nClient ID: 17345800010001               \nMerchant ID: ********3998               \nTerm ID: 1126076                        \n\n******************VOID******************\n\n************6566                        \nAppr Code: OK7822                       \nPayment Type: CREDIT                    \nResult:VOIDED                           \nInvoice: 100401                         \nResponse: APPROVAL - 000                \nApproved: Online                        \nTotal:           USD   $           15.00\n\n         NO SIGNATURE REQUIRED          \n             Merchant Copy              \n@#",
                            "CharacterSet": null,
                            "Font": null,
                            "StartRow": null,
                            "StartColumn": null,
                            "Color": null,
                            "CharacterWidth": null,
                            "CharacterHeight": null,
                            "CharacterStyle": null,
                            "Alignment": null,
                            "EndOfLineFlag": null
                        }
                    ],
                    "OutputXHTML": null,
                    "OutputBarcode": null
                }
            },
            {
                "DocumentQualifier": "SALERECEIPT",
                "IntegratedPrintFlag": null,
                "RequiredSignatureFlag": null,
                "OutputContent": {
                    "OutputFormat": "XHTML",
                    "PredefinedContent": null,
                    "OutputText": null,
                    "OutputXHTML": "<!DOCTYPE html><html><head><title>Receipt</title><style>body { background-color: white; }div { display: block; }</style></head>\n<body>\n<!-- Version 1 -->\n<!-- Business information start --><!-- Empty -->\n<!-- Business information end -->\n<!-- Before greeting start --><!-- Empty -->\n<!-- Before greeting end -->\n<!-- Greeting start --><!-- Empty -->\n<!-- Greeting end -->\n<!-- After greeting start --><!-- Empty -->\n<!-- After greeting end -->\n<!-- Cashier name start --><!-- Empty -->\n<!-- Cashier name end -->\n<!-- Before transaction start --><!-- Empty -->\n<!-- Before transaction end -->\n<!-- Transaction information start --><div id=\"transactionInformation\"><div class=\"transactionLine\">          BED BATH BEYOND 1997          </div><div class=\"transactionLine\">                  1997                  </div><div class=\"transactionLine\">            650 Liberty Ave             </div><div class=\"transactionLine\">            UNION, NJ 07083             </div><div class=\"transactionLine\"></div><div class=\"transactionLine\">09/20/23                        04:42:30</div><div class=\"transactionLine\">Client ID: 17345800010001               </div><div class=\"transactionLine\">Merchant ID: ********3998               </div><div class=\"transactionLine\">Term ID: 1126076                        </div><div class=\"transactionLine\"></div><div class=\"transactionLine\">******************VOID******************</div><div class=\"transactionLine\"></div><div class=\"transactionLine\">************6566                        </div><div class=\"transactionLine\">Appr Code: OK7822                       </div><div class=\"transactionLine\">Payment Type: CREDIT                    </div><div class=\"transactionLine\">Result:VOIDED                           </div><div class=\"transactionLine\">Invoice: 100401                         </div><div class=\"transactionLine\">Response: APPROVAL - 000                </div><div class=\"transactionLine\">Approved: Online                        </div><div class=\"transactionLine\">Total:           USD   $           15.00</div><div class=\"transactionLine\"></div><div class=\"transactionLine\">         NO SIGNATURE REQUIRED          </div><div class=\"transactionLine\">             Merchant Copy              </div><div class=\"transactionLine\"></div></div><!-- Transaction information end -->\n<!-- After transaction start --><!-- Empty -->\n<!-- After transaction end -->\n<!-- Online URL start --><!-- Empty -->\n<!-- Online URL end -->\n<!-- Before custom footer start --><!-- Empty -->\n<!-- Before custom footer end -->\n<!-- Custom footer start --><!-- Empty -->\n<!-- Custom footer end -->\n<!-- After custom footer start --><!-- Empty -->\n<!-- After custom footer end -->\n<!-- Footer start --><!-- Empty -->\n<!-- Footer end -->\n</body>\n</html>@#",
                    "OutputBarcode": null
                }
            },
            {
                "DocumentQualifier": "SALERECEIPT",
                "IntegratedPrintFlag": null,
                "RequiredSignatureFlag": null,
                "OutputContent": {
                    "OutputFormat": "XHTML",
                    "PredefinedContent": null,
                    "OutputText": null,
                    "OutputXHTML": "<div id=\"transactionInformation\"><div class=\"transactionLine\">          BED BATH BEYOND 1997          </div><div class=\"transactionLine\">                  1997                  </div><div class=\"transactionLine\">            650 Liberty Ave             </div><div class=\"transactionLine\">            UNION, NJ 07083             </div><div class=\"transactionLine\"></div><div class=\"transactionLine\">09/20/23                        04:42:30</div><div class=\"transactionLine\">Client ID: 17345800010001               </div><div class=\"transactionLine\">Merchant ID: ********3998               </div><div class=\"transactionLine\">Term ID: 1126076                        </div><div class=\"transactionLine\"></div><div class=\"transactionLine\">******************VOID******************</div><div class=\"transactionLine\"></div><div class=\"transactionLine\">************6566                        </div><div class=\"transactionLine\">Appr Code: OK7822                       </div><div class=\"transactionLine\">Payment Type: CREDIT                    </div><div class=\"transactionLine\">Result:VOIDED                           </div><div class=\"transactionLine\">Invoice: 100401                         </div><div class=\"transactionLine\">Response: APPROVAL - 000                </div><div class=\"transactionLine\">Approved: Online                        </div><div class=\"transactionLine\">Total:           USD   $           15.00</div><div class=\"transactionLine\"></div><div class=\"transactionLine\">         NO SIGNATURE REQUIRED          </div><div class=\"transactionLine\">             Merchant Copy              </div><div class=\"transactionLine\"></div></div>@#",
                    "OutputBarcode": null
                }
            }
        ]
    }
}

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