Overview

You can change your login details, including password and email from your 2Checkout Merchant Control Panel. 

2Checkout assigns your email address to a single account. To use the same email address for multiple accounts, contact 2Checkout. 

Login Settings

To set or edit your login details, follow these steps:

1. Log in to your Merchant Control Panel.
2. Navigate to the Settings cogwheel in the top right corner.
3. Click on My details.

4. On the Login information page, you can edit your login details: First name, Last name, Username, and Email.

5. After editing your login details, click on the Update button to save them.

Password Settings

Password requirements

2Checkout requires you to set a strong password:

• Must have at least 8 characters.
• Must have at least 3 out of the following 4 sets of characters: small letters, capital letters, numbers, and special characters.
• Must be different from the last 4 passwords.
• The password will never expire.

Set up your password

To set a password for your 2Checkout account, follow the steps below.

1. Log in to your Merchant Control Panel.
2. Navigate to the Settings cogwheel in the top right corner.
3. Click on My details.
4. On the Login information page, you can set up the password for your account.
5. Input your old password.
6. Input the new password. You can click on the Generate button to make sure you use a strong password.
7. Confirm the new password.
8. Select the password lifetime. For security reasons, we recommend setting up a password expiration date. Master account users can set passwords to never expire. Contact the master user of your account to perform this change on your user account.
9. Click on the Save button to update the password.
10. In case you forgot your account password, use the password recovery functionality and a link for generating a new password will be sent to the e-mail address you use to log in to the Merchant Control Panel.

Overview

Use the searchUpsellCampaigns method via SOAP API 6.0 to find and filter specific upsell campaigns.

Request Parameters

Request Example

<?php
 
require ('PATH_TO_AUTH');
 
$filters = new \stdClass();
$filters->Name = 'op_2';
$filters->PrimaryProductCodes = ['A59VUKFMA2', 'JN2GSQ184L'];
$filters->RecommendedProductCodes = ['XI2MNQ41MNH'];
$filters->Statuses = ['DISABLED', 'EXPIRED'];
$filters->StartsBefore = '2020-10-01';
$filters->StartsAfter = '2019-11-05';
$filters->EndsBefore = '2022-11-10';
$filters->EndsAfter = '2020-10-02';
//$filters->EnabledForRenewals = true;
//$filters->CampaignCodes = ['8050a1b7-338e-45bd-9936-17f98b01349e'];
$filters->Page = 1;
$filters->Limit = 10;
 
try {
    $results = $soapClient-> searchUpsellCampaigns ($sessionID, $ filters);
    echo "Search results: </br>",
    var_dump($results);
}
catch (SoapFault $e) {
    echo "Could not search upsell campaigns: " . $e->getMessage();
    exit;
}

Response

Overview

The lead management functionality that exists for the ConvertPlus cart can be also integrated with a self-hosted cart.

Use the addLead method to create a lead when a customer abandons the cart before placing an order.

Request Parameters

Request Example

<?php

require ('PATH_TO_AUTH');

$Lead = new stdClass();

$Lead->CartId = "CartIdValue";
$Lead->Currency = "EUR";
$Lead->Language = "EN";
$Lead->ExternalReference = "REST_API_2CHECKOUT";
$Lead->Source = "testAPI.com";
$Lead->CustomerReference = "asdf1";
$Lead->MachineId = "123asd";

$Lead->Items = [];

$Item = new stdClass();
$Item->Code = "04C26C50F8";
$Item->Quantity = 2;
$Item->IsDynamic = false;
$Item->Tangible = true;
$Item->PurchaseType = "PRODUCT";
$Item->PriceOptions = [];

$priceOption = new stdClass();
$priceOption->Name = "group name 1";
$priceOption->Required = false;
$option = new stdClass();
$option->Name = 'add25';
$option->Value = 'add25';
$option->Surcharge = 100;
$priceOption->Options[] = $option;

$Item->PriceOptions[] = $priceOption;

$recurringOptions = new stdClass();
$recurringOptions->CycleLength = 6;
$recurringOptions->CycleUnit = 'MONTH';
$recurringOptions->CycleAmount = 100;
$recurringOptions->ContractLength = 2;
$recurringOptions->ContractUnit = 'YEAR';
$Item->RecurringOptions = $recurringOptions;

$marketingCampaigns = new stdClass();
$marketingCampaigns->Type = 23;
$marketingCampaigns->ParentCode = "m";
$marketingCampaigns->CampaignCode = 23;
$Item->MarketingCampaigns = $marketingCampaigns;

$Item->Price = new stdClass();
$Item->Price->Amount = 20;
$Item->Price->Type = "CUSTOM";

$additionalFields = [];

$additionalField = new stdClass();
$additionalField->Code = "TestFieldOne";
$additionalField->Text = "test text";
$additionalField->Value = "test value";
$additionalFields[] = $additionalField;
$Item->AdditionalFields = $additionalFields;

$Item->SubscriptionStartDate = date("Y-m-d H:i:s");

$Lead->Items[] = $Item;

$billingDetails = new stdClass();
$billingDetails->FirstName = "Customer";
$billingDetails->LastName = "2Checkout";
$billingDetails->Phone = null;
$billingDetails->Company = null;
$billingDetails->FiscalCode = "32423423";
$billingDetails->Email = "customer@2checkout.com";
$billingDetails->Address1 = "Test Address";
$billingDetails->Address2 = null;
$billingDetails->City = "LA";
$billingDetails->Zip = "12345";
$billingDetails->CountryCode = "RO";
$billingDetails->State = "CA";

$Lead->BillingDetails = $billingDetails;
$Lead->DeliveryDetails = clone($billingDetails);

$Lead->DeliveryInformation = new stdClass();
$Lead->DeliveryInformation->ShippingMethod = new stdClass();
$Lead->DeliveryInformation->ShippingMethod->Code = "sdfsd";

$Lead->PaymentDetails = new stdClass();
$Lead->PaymentDetails->Type = "CC";
$Lead->PaymentDetails->Currency = "EUR";
$Lead->PaymentDetails->PaymentMethod = new stdClass();
$Lead->PaymentDetails->PaymentMethod->RecurringEnabled = false;
$Lead->PaymentDetails->PaymentMethod->CardPayment = new stdClass();
$Lead->PaymentDetails->PaymentMethod->CardPayment->InstallmentsNumber = 23;
$Lead->PaymentDetails->CustomerIP = "1.2.3.4";

$Lead->LocalTime = date("Y-m-d H:i:s");

$jsonRpcRequest = array (
    'method' => 'addLead',
    'params' => array($sessionID, $Lead),
    'id' => $i++,
    'jsonrpc' => '2.0'
);

var_dump (callRPC((Object)$jsonRpcRequest, $host, true));

Response Example

class stdClass#18 (3) {
  public $LeadCode =>
  string(10) "60E6C4B574"
  public $CreatedAt =>
  string(19) "2019-11-05T16:39:36"
  public $Errors =>
  array(0) {
  }
}

Overview

Use the addPromotionTranslations method to add localized texts to existing promotions.

Parameters

Response

Request

<?php

require ('PATH_TO_AUTH');

// Promotion code corresponding to the promotion you want to add translations to
$promotionCode = '';

// Defining a translation for German shoppers
$promotionTranslation1 = new stdClass;
$promotionTranslation1->Language = 'de'; 
$promotionTranslation1->Name = 'YOUR_GERMAN_PROMOTION_NAME';

// Defining a translation for Bulgarian shoppers
$promotionTranslation2 = new stdClass;
$promotionTranslation2->Language = 'bg'; 
$promotionTranslation2->Name = 'YOUR_BULGARIAN_PROMOTION_NAME';

$translations = [$promotionTranslation1, $promotionTranslation2];

try {
    $updatedPromotion = $client->addPromotionTranslations($promotionCode, $translations);
}

catch (SoapFault $e) {
    echo "UpdatedPromotion: " . $e->getMessage();
    exit;
}

var_dump("UpdatedPromotion", $updatedPromotion);

Overview

Use the updateLead method to update an existing lead and change all current values with new data.

Request Parameters

Request Example

<?php

require ('PATH_TO_AUTH');

$Lead = new stdClass();

$Lead->CartId = "CartIdValue";
$Lead->Currency = "EUR";
$Lead->Language = "BG";
$Lead->ExternalReference = "REST_API_3CHECKOUT";
$Lead->Source = "testAPI.com";
$Lead->CustomerReference = "asdf1";
$Lead->MachineId = "123asd";

$Lead->Items = [];

$Item = new stdClass();
$Item->Code = "04C26C50F8";
$Item->Quantity = 2;
$Item->IsDynamic = false;
$Item->Tangible = true;
$Item->PurchaseType = "PRODUCT";
$Item->PriceOptions = [];

$priceOption = new stdClass();
$priceOption->Name = "group name 1";
$priceOption->Required = false;
$option = new stdClass();
$option->Name = 'add25';
$option->Value = 'add25';
$option->Surcharge = 100;
$priceOption->Options[] = $option;

$Item->PriceOptions[] = $priceOption;

$recurringOptions = new stdClass();
$recurringOptions->CycleLength = 6;
$recurringOptions->CycleUnit = 'MONTH';
$recurringOptions->CycleAmount = 100;
$recurringOptions->ContractLength = 2;
$recurringOptions->ContractUnit = 'YEAR';
$Item->RecurringOptions = $recurringOptions;

$marketingCampaigns = new stdClass();
$marketingCampaigns->Type = 23;
$marketingCampaigns->ParentCode = "m";
$marketingCampaigns->CampaignCode = 23;
$Item->MarketingCampaigns = $marketingCampaigns;

$Item->Price = new stdClass();
$Item->Price->Amount = 20;
$Item->Price->Type = "CUSTOM";

$additionalFields = [];

$additionalField = new stdClass();
$additionalField->Code = "TestFieldOne";
$additionalField->Text = "test text";
$additionalField->Value = "test value";
$additionalFields[] = $additionalField;
$Item->AdditionalFields = $additionalFields;

$Item->SubscriptionStartDate = date("Y-m-d H:i:s");

$Lead->Items[] = $Item;

$billingDetails = new stdClass();
$billingDetails->FirstName = "Customer";
$billingDetails->LastName = "2Checkout";
$billingDetails->Phone = null;
$billingDetails->Company = null;
$billingDetails->FiscalCode = "32423423";
$billingDetails->Email = "customer@2checkout.com";
$billingDetails->Address1 = "Test Address";
$billingDetails->Address2 = null;
$billingDetails->City = "LA";
$billingDetails->Zip = "12345";
$billingDetails->CountryCode = "RO";
$billingDetails->State = "CA";

$Lead->BillingDetails = $billingDetails;
$Lead->DeliveryDetails = clone($billingDetails);

$Lead->DeliveryInformation = new stdClass();
$Lead->DeliveryInformation->ShippingMethod = new stdClass();
$Lead->DeliveryInformation->ShippingMethod->Code = "sdfsd";

$Lead->PaymentDetails = new stdClass();
$Lead->PaymentDetails->Type = "CC";
$Lead->PaymentDetails->Currency = "EUR";
$Lead->PaymentDetails->PaymentMethod = new stdClass();
$Lead->PaymentDetails->PaymentMethod->RecurringEnabled = false;
$Lead->PaymentDetails->PaymentMethod->CardPayment = new stdClass();
$Lead->PaymentDetails->PaymentMethod->CardPayment->InstallmentsNumber = 23;
$Lead->PaymentDetails->CustomerIP = "1.2.3.4";

$Lead->LocalTime = date("Y-m-d H:i:s");

$jsonRpcRequest = array (
    'method' => 'updateLead',
    'params' => array($sessionID, $Lead, '60E6C4B574'),
    'id' => $i++,
    'jsonrpc' => '2.0'
);

var_dump (callRPC((Object)$jsonRpcRequest, $host, true));

Response Parameters

Response Example

class stdClass#18 (4) {
  public $LeadCode =>
  string(10) "60E6C4B574"
  public $CreatedAt =>
  string(19) "2019-11-05T16:39:36"
  public $UpdatedAt =>
  string(19) "2019-11-05T16:48:31"
  public $Errors =>
  array(0) {
  }
}

Overview

Use the updatePromotion method to alter the details of an existing promotion.

Parameters

Response

Request

<?php

function callRPC($Request, $host, $Debug = true) {
    $curl = curl_init($host);
    curl_setopt($curl, CURLOPT_POST, 1);
    curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, 0);
    curl_setopt($curl, CURLOPT_VERBOSE, true);
    curl_setopt($curl, CURLOPT_SSL_VERIFYHOST, 0);
    curl_setopt($curl, CURLOPT_SSLVERSION, 0);
    curl_setopt($curl, CURLOPT_RETURNTRANSFER, 1);
    curl_setopt($curl, CURLOPT_HTTPHEADER, array('Content-Type: application/json', 'Accept: application/json'));
    $RequestString = json_encode($Request);
    curl_setopt($curl, CURLOPT_POSTFIELDS, $RequestString);
    if ($Debug) {
        $RequestString;
    }
    $ResponseString = curl_exec($curl);
    if ($Debug) {
        $ResponseString;
    }
    if (!empty($ResponseString)) {
        var_dump($ResponseString);
        $Response = json_decode($ResponseString);
        if (isset($Response->result)) {
            return $Response->result;
        }
        if (!is_null($Response->error)) {
            var_dump($Request->method, $Response->error);
        }
    } else {
        return null;
    }
}

$host = 'https://api.avangate.com/rpc/3.1/';

$merchantCode = "YOUR_MERCHANT_CODE"; // your account's merchant code available in the 'System settings' area of the cPanel: https://secure.avangate.com/cpanel/account_settings.php
$key = "YOUR_SECRET_KEY"; // your account's secret key available in the 'System settings' area of the cPanel: https://secure.avangate.com/cpanel/account_settings.php

$string = strlen($merchantCode) . $merchantCode . strlen(gmdate('Y-m-d H:i:s')) . gmdate('Y-m-d H:i:s');
$hash = hash_hmac('md5', $string, $key);

$i = 1;

$jsonRpcRequest = new stdClass();
$jsonRpcRequest->jsonrpc = '2.0';
$jsonRpcRequest->method = 'login';
$jsonRpcRequest->params = array($merchantCode, gmdate('Y-m-d H:i:s'), $hash);
$jsonRpcRequest->id = $i++;

$sessionID = callRPC($jsonRpcRequest, $host);

// Retrieve promotion details

$promotionCode = 'PROMOTION_CODE'; // code of the promotion that you want to update

$jsonRpcRequest = array (
'jsonrpc' => '2.0',
'id' => $i++,
'method' => 'getPromotion',
'params' => array($sessionID, $promotionCode)
);
//var_dump (callRPC((Object)$jsonRpcRequest, $host));

// Keep the promotion you want to update in $existingPromotion
$existingPromotion = callRPC((Object)$jsonRpcRequest, $host);
// Set the fields to update 
$existingPromotion->Description = 'Updated description';

// Update the promotion
$jsonRpcRequest = array (
'jsonrpc' => '2.0',
'id' => $i++,
'method' => 'updatePromotion',
'params' => array($sessionID, $existingPromotion)
);
var_dump (callRPC((Object)$jsonRpcRequest, $host));

Overview

If you are leveraging 2Checkout lead management tools (set your campaigns here), our system automatically sends out the Follow-up abandoned carts emails to recover and convert the leads driving increased revenues. This notification makes it easy for customers to return to the ordering page and complete a purchase without having to go back through the purchase process.

As of August 31, 2016, you can use a redesigned template complete with fresh content (sample below). The new template has replaced the previous email sent out for abandoned carts, but any customization you have in place, either in terms of styling or content, continues to be available.

Availability

The lead management set of tools is available for Standard and Enterprise accounts. If you are running on our Growth offer and would like to receive access, please contact us to discuss next steps.

What is the purpose of this email?

Cart abandonment is a common issue (the average rate via various list of studies calculated by Baymard is 69.82%) and happens for various reasons: Comparison shopping, lack of money, undecided shoppers, pricing research before trial & buy. Our Lead Management tool enables you to collect such leads, retarget and automate the process of recovery with automated scheduled notifications. 2Checkout prefills product, billing and delivery information in the cart using the details captured during the initial purchase attempt. Furthermore, you can set discounts so as to incentivize your shoppers to complete their purchases.

2Checkout can send out a basic follow-up message 20 minutes after shoppers abandon the cart, if we collect their first and last name as well as their email address. You have the option of configuring up to four additional follow-up emails and schedule them for up to 90 days from the cart abandonment.

Email content

The email includes:

1. Link to the shopping cart.
2. Special discounts and coupon codes.
3. Merchant support information.

Preview and test email

Navigate to the Email template manager section to:

• Preview and test current templates for emails sent to your shoppers
• Customize the header and the footer sections by creating custom templates you can assign to your emails

Access the abandoned cart notification under the Follow-Up section. You can access this email only if the lead management set of tools is enabled for your account.

Why don't I see the new template for this email?

The redesigned template for the abandoned cart email notification has automatically replaced the default templates.

If your Control Panel preview does not show the new template, you are most probably using a customized version that includes content and/or styling your company requested at a certain point in time.

You can compare the above sample to your current template and send us an email if you decide the new one suits your business needs better. We will work with you on the switch.

Overview

Use the getContents method to get info on all the products added to cart by the shopper in the current session. Products can be either defined in the catalog, or created with dynamic information.    

Parameters

Response

Request

<?php

require('PATH_TO_AUTH');

$Order = new stdClass();
$Order->RefNo = NULL;
$Order->Currency = 'usd';
$Order->Country = 'US';
$Order->Language = 'en';
$Order->CustomerIP = '91.220.121.21';
$Order->ExternalReference = NULL;
$Order->Source = NULL;
$Order->AffiliateId = NULL;
$Order->CustomerReference = NULL;
$Order->Items = array();
$Order->Items[0] = new stdClass();
$Order->Items[0]->Code = 'my_subscription_1'; // you can also send products with dynamic information
$Order->Items[0]->Quantity = 1;
$Order->Items[0]->PriceOptions = NULL;
$Order->Items[0]->SKU = NULL;
$Order->Items[0]->Price = NULL;
$Order->Items[0]->CrossSell = NULL;
$Order->Items[0]->Trial = false;
$Order->Items[0]->AdditionalFields = NULL;
$Order->Items[0]->Promotion = NULL;
$Order->BillingDetails = new stdClass();
$Order->BillingDetails->FirstName = 'FirstName';
$Order->BillingDetails->LastName = 'LastName';
$Order->BillingDetails->CountryCode = 'us';
$Order->BillingDetails->State = 'California';
$Order->BillingDetails->City = 'LA';
$Order->BillingDetails->Address1 = 'Address example';
$Order->BillingDetails->Address2 = NULL;
$Order->BillingDetails->Zip = '90210';
$Order->BillingDetails->Email = 'customer@email.com';
$Order->BillingDetails->Phone = NULL;
$Order->BillingDetails->Company = NULL;
$Order->DeliveryDetails = NULL;
$Order->PaymentDetails = new stdClass ();
$Order->PaymentDetails->Type = 'TEST';
$Order->PaymentDetails->Currency = 'usd';
$Order->PaymentDetails->PaymentMethod = new stdClass ();
$Order->PaymentDetails->CustomerIP = '10.10.10.10';
$Order->PaymentDetails->PaymentMethod->RecurringEnabled = true;
$Order->PaymentDetails->PaymentMethod->CardNumber = "4111111111111111";
$Order->PaymentDetails->PaymentMethod->CardType = 'visa';
$Order->PaymentDetails->PaymentMethod->ExpirationYear = '2019';
$Order->PaymentDetails->PaymentMethod->ExpirationMonth = '12';
$Order->PaymentDetails->PaymentMethod->HolderName = 'John';
$Order->PaymentDetails->PaymentMethod->CCID = '123';
$Order->Promotions = NULL;
$Order->AdditionalFields = NULL;
$Order->LocalTime = NULL;
$Order->GiftDetails = NULL;

try {
    $fullOrderDetails = $client->getContents ($sessionID, $orderReference);
}
catch (SoapFault $e) {
    echo "fullSessionDetails: " . $e->getMessage();
    exit;
}
var_dump("fullSessionDetails", $fullOrderDetails);