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Password and login

Last updated: 29-Feb-2024
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Overview

You can change your login details, including password and email from your 2Checkout Merchant Control Panel. 

2Checkout assigns your email address to a single account. To use the same email address for multiple accounts, contact 2Checkout. 

Login Settings

To set or edit your login details, follow these steps:

  1. Log in to your Merchant Control Panel.
  2. Navigate to the Settings cogwheel in the top right corner.
  3. Click on My details.

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4. On the Login information page, you can edit your login details: First name, Last name, Username, and Email.

5. After editing your login details, click on the Update button to save them.

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Password Settings

Password requirements

2Checkout requires you to set a strong password:

  • Must have at least 8 characters.
  • Must have at least 3 out of the following 4 sets of characters: small letters, capital letters, numbers, and special characters.
  • Must be different from the last 4 passwords.
  • The password will never expire.

Set up your password

To set a password for your 2Checkout account, follow the steps below.

  1. Log in to your Merchant Control Panel.
  2. Navigate to the Settings cogwheel in the top right corner.
  3. Click on My details.
  4. On the Login information page, you can set up the password for your account.
  5. Input your old password.
  6. Input the new password. You can click on the Generate button to make sure you use a strong password.
  7. Confirm the new password.
  8. Select the password lifetime. For security reasons, we recommend setting up a password expiration date. Master account users can set passwords to never expire. Contact the master user of your account to perform this change on your user account.
  9. Click on the Save button to update the password.
  10. In case you forgot your account password, use the password recovery functionality and a link for generating a new password will be sent to the e-mail address you use to log in to the Merchant Control Panel.

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