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Disable recurring billing

Overview

Use the disableRecurringBilling method to disable recurring billing for a subscription. When you disable recurring billing, the subscription status doesn’t change. Users continue to use subscriptions with recurring billing disabled until they expire, and 2Checkout provides them with the option to renew their subscription through manual payments.

Parameters

Parameters Type/Description

sessionID

Required (string)

 

Session identifier, the output of the Login method. Include sessionID into all your requests. 2Checkout throws an exception if the values are incorrect.  The sessionID expires in 10 minutes.

subscriptionReference

Required (string)

 

Unique, system-generated subscription identifier.

ChurnReasons Array
 

Possible values for this field are:

CHURN_REASON_NOT_SATISFIED_PRODUCT

CHURN_REASON_ENABLED_BY_MISTAKE

CHURN_REASON_PREFER_MANUAL

CHURN_REASON_ALREADY_RENEWED

CHURN_REASON_DONT_NEED

CHURN_REASON_WANT_PAUSE

CHURN_REASON_COVID

CHURN_REASON_HIGH_PRICE

CHURN_REASON_NOT_SATISFIED_SUPPORT

CHURN_REASON_EXTRAORDINARY

CHURN_REASON_OTHER

ChurnReasonOther String
  This field should have a value only if the ChurnReasons has the CHURN_REASON_EXTRAORDINARY or CHURN_REASON_OTHER values

Response

Parameters Type/Description

Boolean

true or false depending on whether the changes were successful or not.

Request

<?php

require ('PATH_TO_AUTH');

$subscriptionReference = 'YOUR_SUBSCRIPTION_REFERENCE';

$jsonRpcRequest = array (
'method' => 'disableRecurringBilling',
'params' => array($sessionID, $subscriptionReference),
'id' => $i++,
'jsonrpc' => '2.0');

var_dump (callRPC((Object)$jsonRpcRequest, $host, true));

Orders with installments

Overview

Avangate supports local Brazilian Visa, MasterCard and AMEX credit / debit cards limited to national purchases in the local currency BRL (Brazilian Real)

Requirements

  1. Installments are available only for:
    • Brazilian customers
    • Local Visa, MasterCard or AMEX cards
    • Non-recurring transactions
  2. Minimum installment threshold is 5 BRL. Maximum number of installments is 6.
  3. Mandatory information for payments also includes shopper phone number and  Fiscal Code (CPF/CNPJ).

Do local BR cards with / without installments require an addendum to my contract?

Yes. Please contact Avangate for activation.

How does it work?

  1. Create the Order object.
  2. Validate the number of installments available based on total order value. 
  3. Place the order specifying the number of installments. 

Funds collection for installment payments

Avangate pays you in full, regardless of the number of installments (this is covered directly by the banks). 

 

 

Update price options

Overview

Use the updatePriceOptionGroup method to update/edit an existing price options group you configured for your account. Price options intervals cannot overlap. 

Parameters

Parameters Type/Description

sessionID

Required (string)

 

Session identifier, the output of the Login method. Include sessionID into all your requests. Avangate throws an exception if the values are incorrect.  The sessionID expires in 10 minutes.

PriceOptionsGroup

Required (object)

 

Use this object to update/edit a new price option group for your account.

You cannot update the Code and Required parameters of the price options group.

Response

bool(true)

Request

<?php

require ('PATH_TO_AUTH');

$SearchOptions = new stdClass ();
$SearchOptions->Name = 'New Users from API';

$SearchOptions->Types = array('INTERVAL', 'RADIO'); //RADIO, CHECKBOX, INTERVAL, COMBO, INTERVAL

$SearchOptions->Limit = 10;
$SearchOptions->Page = 1;

$jsonRpcRequest = array (
'jsonrpc' => '2.0',
'id' => $i++,
'method' => 'searchPriceOptionGroups',
'params' => array($sessionID, $SearchOptions)
);

$existentPriceOptions = callRPC((Object)$jsonRpcRequest, $host, true);
var_dump ($existentPriceOptions);

$updatedPriceOptions = $existentPriceOptions[0];

$existentPriceOptions[0]->Translations[0]->Name = 'New Users from API3';
$existentPriceOptions[0]->Translations[0]->Language = 'EN';

$updatedPriceOptions = $existentPriceOptions[0];
echo "$updatedPriceOptions->Name";

$jsonRpcRequest = array (
'jsonrpc' => '2.0',
'id' => $i++,
'method' => 'updatePriceOptionGroup',
'params' => array($sessionID, $updatedPriceOptions)
);
var_dump (callRPC((Object)$jsonRpcRequest, $host, true));

?>

Update a customer

Overview

Use the updateCustomerInformation method to update the details of a customer entity from the Avangate system.

Parameters

Parameters Type/Description

sessionID

Required (string)

 

Session identifier, the output of the Login method. Include sessionID into all your requests. Avangate throws an exception if the values are incorrect.  The sessionID expires in 10 minutes.

Customer

Object (required)

Use this object to update customer information.

UpdateEndUserSubscriptions

Optional (boolean)

You can push the changes made on the customer info to the end-user details for all subscriptions belonging to this customer. Set true to have the changes reflected on the end-user details for all subscriptions. If null or false, the changes are made only at the customer level. Default value is false.

Response

Parameters Type/Description

Boolean

true or false depending on whether or not the operation succeeded.

Request

<?php

require ('PATH_TO_AUTH');

$customerReference = CUSTOMER_REFERENCE;
$externalCustomerReference = 'EXTERNAL_CUSTOMER_REFERENCE'; //Optional, but if you include it it needs to belong to the same customer as the internal Avangate customer reference

$jsonRpcRequest = array (
'method' => 'getCustomerInformation',
'params' => array($sessionID, $customerReference, $externalCustomerReference),
'id' => $i++,
'jsonrpc' => '2.0');

$existingCustomer = callRPC((Object)$jsonRpcRequest, $host, true);
$existingCustomer->Email = 'newemailaddress@email.com';
$UpdateEndUserSubscriptions = false; // Optional, but if true the changes made on customer info are pushed to all subscriptions from this customer.

$jsonRpcRequest = array (
'method' => 'updateCustomerInformation',
'params' => array($sessionID, $existingCustomer, $UpdateEndUserSubscriptions),
'id' => $i++,
'jsonrpc' => '2.0');

var_dump (callRPC((Object)$jsonRpcRequest, $host, true));

Custom subscription renewal price

Overview

Charge customers custom prices for the renewal of subscriptions, moving away from the recurring pricing configuration at product level. Use the setCustomRenewalPrice method to set custom renewal prices for subscriptions and control the number of recurring billing cycles the price impact subscribers.

Parameters

Parameters Type/Description

sessionID

Required (string)

 

Session identifier, the output of the Login method. Include sessionID into all your requests. Avangate throws an exception if the values are incorrect.  The sessionID expires in 10 minutes.

SubscriptionReference

Required (string)

 

Unique, system-generated subscription identifier.

Price

Required (double)

 

The custom renewal price you want to charge.

Currency

Required (string)

 

Currency in which prices are expressed. The currency ISO code used for the payment is ISO 4217. The default currency is the same as in the previous payment made by the customer.

Cycles

Required (int)

 

Number of recurring billing cycles for which Avangate charges customers the custom price rather, ignoring product–level recurring pricing configurations. (Can be null - Default value 1).

ReasonText

Optional (string)

 

Save details at the subscription-level about the custom costs.

Request

<?php

require ('PATH_TO_AUTH');

$subscriptionReference = 'YOUR_REFERENCE';
$Price = 25;
$Currency = 'gbp';
$Cycles = 7;
$ReasonText = null;

$jsonRpcRequest = array (
'method' => 'setCustomRenewalPrice',
'params' => array($sessionID, $subscriptionReference, $Price, $Currency, $Cycles, $ReasonText),
'id' => $i++,
'jsonrpc' => '2.0');

var_dump (callRPC((Object)$jsonRpcRequest, $host, true));

Response

Parameters Type/Description

Boolean

true or false depending on whether or not the operation succeeded.

Refund an order

Overview

Refund a sale made in 2Checkout via the issueRefund API method. You can issue a refund for only a sale line item, issue a partial refund on the total amount, or refund the entire order amount.

Requirements

The payment for the refundable order needs to be collected.

You cannot issue a refund for an amount higher than the total order amount.

Parameters

Parameters Type/Description
RefNo

String / Required

The order reference number of the sale for which the refund is issued. Example: '721924012'.

Amount

Double / Required

Refundable amount. Required as a supplementary check for partial refunds. Example: '26.00'.

Comment

String / Optional

Comments are displayed to customers in the refund confirmation they receive. Example: 'Let us know if you are satisfied with the refund process'. 

Reason

String / Required

In case you have custom refund reasons defined on your account, send one of the reasons. If not, send one of the platform defined reasons. Read more about 2Checkout refund reasons.

Example: 'Unwanted auto-renewal'.

Items

Array / Required only for partial refunds

In case you issue a partial refund, send the array with the information below.

  ProductCode 

String / Required

Send the product code belonging to the products to be refunded. The product code is available at product level, in the Information tab.

  Quantity

Integer / Required

Quantity to be refunded. Send only positive values.

  Amount

Double / Required

Total amount of the refunded line item, not the unit amount.

 

Single Sign On (SSO)

Overview

Redirect and login shoppers automatically from your user portal into their 2Checkout myAccount based on subscription or customer information.

Requirements

You need a custom domain to use Single Sign-On. Contact 2Checkout directly for guidance on how to set up a custom domain.

 

 

Convert a trial

Overview

Use the convertTrial method to convert a trial to a paid subscription. In the eventuality of a conversion failure, you can use convertTrial again for the same trial subscription only after you let 24 hours pass since the initial attempt. The 2Checkout system attempts to automatically convert trials before they expire to full subscriptions unless you made an attempt that failed less than 24 hours before the scheduled expiration deadline.

In case the trial conversion fails due to a transaction issue, the 2Checkout system sends unfinished payment follow-up emails to customers, provided that you set up lead management for your account.

Parameters

Parameters Type/Description

SubscriptionReference

Required (string)

 

Unique, system-generated subscription identifier of the trial that you convert to a paid subscription. The unique identifier from the 2Checkout system:

  • Must belong to an active trial subscription with the recurring billing system (auto-renewal) enabled.
  • The initial order placed to access the trial subscription must be finalized (status Finished).

Note: This method does not work for canceled and/or expired trial subscriptions.

 

2Checkout charges customers using the payment data attached to the trial subscription. In the case of credit/debit cards, if customers update their payment information in myAccount or if you update these details on behalf of your subscribers, the 2Checkout system uses the latest card info provided to charge subscription renewals.

ExtendSubscriptionFromPaymentDate

Optional (boolean)

 

true = Set the moment of the conversion as the start date of the full subscription. 

Example: A 7-day trial purchased on October 29 for a monthly subscription converted on October 30 with $ExtendSubscriptionFromPaymentDate = true; features the following Billing cycle expiration: Nov 30, 2013, and 2Checkout scraps the initial trial expiration date November 5.

 

false = Set initial trial expiration deadline as the full subscription start date. 

Example: A 10-day trial purchased on October 29 for a monthly subscription converted on October 30 with $ExtendSubscriptionFromPaymentDate = false; features the following Billing cycle expiration: December 9, with the first month period of the subscription added to the trial lifetime stretching until November 8.

 

Can be NULL. If not sent, the default value is false.

Response

Parameters Type/Description

Boolean

true or false depending on whether the changes were successful or not.

Request


<?php

require ('PATH_TO_AUTH'); 
 
$SubscriptionReference = 'BF44555C6C';

$ExtendSubscriptionFromPaymentDate = true; //false can also be used if you want the subscription start date to be the moment when the trial was set to initially expire.

$jsonRpcRequest = array (
'method' => 'convertTrial',
'params' => array($sessionID, $SubscriptionReference, $ExtendSubscriptionFromPaymentDate),
'id' => $i++,
'jsonrpc' => '2.0');

var_dump (callRPC((Object)$jsonRpcRequest, $host, true));

 

Retrieve SKU details

Overview

Use the getSkuDetails method to retrieve SKU details based on its ID.

Parameters

Parameters Type/Description
sessionID Required (string)
  Session identifier, the output of the Login method. Include sessionID into all your requests. Avangate throws an exception if the values are incorrect. The sessionID expires in 10 minutes.
skuCode Required (string)
  Unique identifier of the SKU.

Response


{
"PricingConfigurationCode":"{PricingConfigurationCode}",
"ProductCode":"{ProductCode}",
"Currency":"{Currency}",
"PriceOptions":[{PriceOption1},{PriceOption2}],
"PurchaseType":"{PurchaseType}",
"FromQuantity":"{FromQuantity}",
"ToQuantity":"{ToQuantity}"
}

Request

<?php
require ('PATH_TO_AUTH');

$sku = 'YOUR_SKU_CODE';

$jsonRpcRequest = new stdClass();
$jsonRpcRequest->jsonrpc = '2.0';
$jsonRpcRequest->method = 'getSKUDetails';
$jsonRpcRequest->params = array($sessionID, $sku);
$jsonRpcRequest->id = $i++;

$getOrder = callRPC($jsonRpcRequest, $host);
var_dump($getOrder);

Order session content object

Overview

Use this object to retrieve session content and to guide shoppers through advanced payment flows, such as those of PayPal, PayPal Express, Wire, Check, etc. 

Attributes

Order session  contents

Type/Description

Errors

Optional (StringArray)

 

Payment gateway processing errors.

Items

Array of objects

    Details below. 

 

ProductDetails

Object

      Details below. 

 

 

Name

Optional (string)

 

 

 

Product name.

 

 

ExtraInfo

Optional (string)

 

 

 

The text entered in the Additional information field when generating Buy links, or via the INFO[PRODUCT_ID] parameter used in Buy links.

 

 

RenewalStatus

Optional (boolean)

 

 

 

  • true for orders renewing subscriptions.
  • false for all other orders: new purchases, upgrades.

 

 

Subscriptions

Object

        Details below. 

 

 

 

SubscriptionReference

Optional (string)

 

 

 

 

Unique, system-generated subscription identifier.

 

 

 

PurchaseDate

Optional (string)

 

 

 

 

The date time stamp when shoppers acquired their subscriptions corresponding to the moment when the Avangate system marks the purchase as finished. Format (YYYY-MM-DD HH:mm:ss). Default GMT+02:00.

 

e.g. 2015-08-11 15:18:52

 

 

 

SubscriptionStartDate

Optional (string)

 

 

 

 

 

Example: 2015-09-29 17:57:59

 

 

 

ExpirationDate

Optional (string)

 

 

 

 

The date time stamp of upcoming renewal/expiration for subscriptions not taking into account grace period settings.

 

Format (YYYY-MM-DD HH:mm:ss). Default GMT+02:00.

 

e.g. 2015-09-11 15:18:52

 

 

 

Lifetime

Optional (boolean)

 

 

 

 

  • true – For non-recurring, evergreen subscriptions.
  • false – For recurring subscriptions with a specific billing cycle from 7 days to 36 months.

 

 

 

Trial

Optional (boolean)

 

 

 

 

  • true – For trial subscriptions.
  • false – For non-trial, recurring subscriptions with a specific billing cycle from 7 days to 36 months.

 

 

 

Enabled

Optional (boolean)

 

 

 

 

  • true – For active and past due subscriptions.
  • false – For expired and cancelled subscriptions.

 

 

 

RecurringEnabled

Optional (boolean)

 

 

 

 

 

                    

PriceOptions

Optional (Array of strings)

 

 

Product price options.

 

Price

Object

 

 

This object returns the price per unit at order line level.

 

In the case of trials, the object returns the costs for the trial to full subscription conversion.

 

 

UnitNetPrice

Optional (double)

 

 

 

The value per product unit, excluding sales tax/VAT expressed in the payment currency.

 

 

UnitGrossPrice

Optional (double)

 

 

 

Total value per product unit, including sales tax/VAT expressed in the payment currency. UnitGrossPrice does not reflect any discounts.

 

 

UnitVAT

Optional (double)

 

 

 

Sales tax/VAT per product unit expressed in the payment currency.

 

 

UnitDiscount

Optional (double)

 

 

 

Value of the discount per product unit expressed in the payment currency.

 

 

UnitNetDiscountedPrice

Optional (double)

 

 

 

The value per product unit, expressed in the payment currency, excluding sales tax/VAT, from which Avangate deducts the unit discount.

 

 

UnitGrossDiscountedPrice

Optional (double)

 

 

 

Total costs shoppers incur per product unit, expressed in the payment currency. This value includes sales tax/VAT, Avangate and affiliate commissions, but Avangate deducts the value of any discounts.

 

 

UnitAffiliateCommission

Optional (double)

 

 

 

Value of the affiliate commission per product unit calculated expressed in the payment currency.

 

Avangate deducts discounts from the costs incurred by shoppers before calculating affiliate commissions.

 

Avangate does not take into account shipping costs when calculating affiliate commissions.

 

NULL when Avangate does not apply an affiliate commission.

 

 

Currency

Optional (string)

 

 

 

The currency ISO code for the payment - ISO 4217. Example: usd.

 

 

NetPrice

Optional (double)

 

 

 

The value per order line, excluding sales tax/VAT expressed in the payment currency.

 

 

GrossPrice

Optional (double)

 

 

 

Total value per order line, including sales tax/VAT expressed in the payment currency. UnitGrossPrice does not reflect any discounts.

 

 

NetDiscountedPrice

Optional (double)

 

 

 

The NetPrice value per order line, excluding sales tax/VAT, from which Avangate deducts discounts. NetDiscountedPrice is expressed in the payment currency.

 

 

GrossDiscountedPrice

Optional (double)

 

 

 

Total costs shoppers incur per order line, expressed in the payment currency. This value includes sales tax/VAT, Avangate and affiliate commissions, but Avangate deducts the value of any discounts.

 

Example:

  • UnitNetPrice: 99
  • UnitGrossPrice: 120.39
  • UnitVAT: 21.39
  • UnitDiscount: 9.9
  • UnitNetDiscountedPrice: 89.1
  • UnitGrossDiscountedPrice: 110.49
  • UnitAffiliateCommission: 22.28
  • Currency: "usd"
  • NetPrice: 198
  • GrossPrice: 240.77
  • NetDiscountedPrice: 178.2
  • GrossDiscountedPrice: 220.97
  • Discount: 19.8
  • VAT: 42.77
  • AffiliateCommission: 44.56

 

 

Discount

Optional (double)

 

 

 

Value of the discounts per order line expressed in the payment currency.

 

 

VAT

Optional (double)

 

 

 

Value of sales tax/VAT per order line expressed in the payment currency.

 

 

AffiliateCommission

Optional (double)

 

 

 

Value of the affiliate commission per order line, calculated from the NetDiscountedPrice expressed in the payment currency. Or NULL. Avangate does not take into account shipping costs when calculating affiliate commissions.

 

Code

Optional (string)

 

 

Unique product identifier your control. Max length 256 characters.

 

Quantity

Optional (integer)

 

 

Number of units

 

SKU

Optional (string)

 

 

SKU identifier.

 

CrossSell

Optional (Object)

      Details below. 

 

 

ParentCode

Optional (string)

 

 

 

The product code of the master product you set to trigger the campaign.

 

 

CampaignCode

Optional (string)

 

 

 

Unique, system-generated identifier for cross-sell campaigns.

 

Trial

Optional (Object)

      Details below. 

 

 

Period

Optional (integer)

 

 

 

The length of the trial subscription lifetime in days.

 

 

GrossPrice

Optional (double)

 

 

 

Total trial price in the payment currency before Avangate deducts any taxes, discounts, etc.

 

 

VAT

Optional (double)

 

 

 

The total value of taxes for the trial in the payment currency, before Avangate deducts any discounts.

 

 

NetPrice

Optional (double)

 

 

 

Total trial price in the payment currency, not including taxes, before Avangate deducts any discounts.

 

AdditionalFields

Optional (array of objects)

      Details below. 

 

 

Code

Optional (string)

 

 

 

The alpha-numeric characters, underscores and dashes that are set as the field identifier.

 

 

Text

Optional (string)

 

 

 

Field text visible to shoppers in the cart.

 

 

Value

Optional (string)

 

 

 

Selected field value.

 

Promotion

Optional (object)

      Details below. 

 

 

Name

Optional (string)

 

 

 

Promotion name.

 

 

Description

Optional (string)

 

 

 

Promotion description.

 

 

StartDate

Optional (string)

 

 

 

The date when you set the promotion to start. NULL for promotions that start immediately after you create them.

 

 

EndDate

Optional (string)

 

 

 

The date when you set the promotion to end. NULL for promotions you want active indefinitely.

 

 

MaximumOrdersNumber

Optional (integer)

 

 

 

Avangate only applies the promotion to a maximum number of orders you define.

 

Can be NULL if you want the promotion to apply to an unlimited number of orders.

 

 

MaximumQuantity

Optional (integer)

 

 

 

Discount only applies to a maximum number of units purchased through a single order, smaller than the quantity you defined. Shoppers purchase any extra units at full price. Can be NULL if you want the promotion to apply to an unlimited number units.

 

 

InstantDiscount

Optional (boolean)

 

 

 

The instant discount option auto-applies the discount for ALL selected products, without the need for shoppers to enter a discount coupon.

 

 

Coupon

Optional (string)

 

 

 

Promotion coupon/voucher.

 

 

DiscountLabel

Optional (string)

 

 

 

Discounts can be set as a percentage from the product price or as a fixed amount in the chosen currency.

 

 

Enabled

Optional (string)

 

 

 

true or false, depending on whether a promotion is active or disabled. 

 

 

Type

Optional (string)

 

 

 

  • REGULAR – product/cart line level discounts.
  • ORDER – quantity discounts.
  • GLOBAL – order-level discounts.

Promotions

Optional (Array of objects)

    Details below. 

 

Name

Optional (string)

 

 

Promotion name.

 

Description

Optional (string)

 

 

Promotion description.

 

StartDate

Optional (string)

 

 

The date when you set the promotion to start. NULL for promotions that start immediately after you create them.

 

EndDate

Optional (string)

 

 

The date when you set the promotion to end. NULL for promotions you want active indefinitely.

 

MaximumOrdersNumber

Optional (integer)

 

 

Avangate only applies the promotion to a maximum number of orders you define.

 

Can be NULL if you want the promotion to apply to an unlimited number of orders.

 

MaximumQuantity

Optional (integer)

 

 

Discount only applies to a specific number of units purchased at once, smaller than the maximum quantity you defined. Shoppers purchase any extra units at full price. Can be NULL if you want the promotion to apply to an unlimited number units.

 

InstantDiscount

Optional (boolean)

 

 

The instant discount option auto-applies the discount for ALL selected products, without the need for shoppers to enter a discount coupon.

 

Coupon

Optional (string)

 

 

Promotion coupon/voucher.

 

DiscountLabel

Optional (string)

 

 

Discounts can be set as a percentage from the product price or as a fixed amount in the payment currency.

 

Enabled

Optional (string)

 

 

true or false, depending on whether a promotion is active or disabled. 

 

Type

Optional (string)

 

 

  • REGULAR – product/cart line level discounts.
  • ORDER – quantity discounts.
  • GLOBAL – order-level discounts.

AdditionalFields

Optional (array of objects)

    Details below. 

 

Code

Optional (string)

 

 

The alpha-numeric characters, underscores and dashes that are set as the field identifier.

 

Text

Optional (string)

 

 

Field text visible to shoppers in the cart.

 

Value

Optional (string)

 

 

Selected field value.

Currency

Optional (string)

 

The currency ISO code for the payment - ISO 4217. Example: usd.

NetPrice

Optional (double)

 

Order value excluding sales tax/VAT expressed in the payment currency.

GrossPrice

Optional (double)

 

Total order value, including sales tax/VAT expressed in the payment currency. GrossPrice does not reflect any discounts.

NetDiscountedPrice

Optional (double)

 

The NetPrice order value excluding sales tax/VAT, from which Avangate deducts discounts. NetDiscountedPrice is expressed in the payment currency.

GrossDiscountedPrice

Optional (double)

 

Total costs shoppers incur, expressed in the payment currency. This value includes sales tax/VAT, Avangate and affiliate commissions, but Avangate deducts the value of any discounts.

 

For example:

  • Currency: "usd"
  • NetPrice: 396
  • GrossPrice: 486.29
  • NetDiscountedPrice: 376.2
  • GrossDiscountedPrice: 466.49
  • Discount: 19.8
  • VAT: 90.29
  • AffiliateCommission: 94.05

Discount

Optional (double)

 

Value of the discounts for an order expressed in the payment currency.

VAT

Optional (double)

 

Value of sales tax/VAT expressed in the payment currency.

AffiliateCommission

Optional (double)

 

Value of the affiliate commission for the order calculated from the NetDiscountedPrice expressed in the payment currency. Or NULL. Avangate does not take into account shipping costs when calculating affiliate commissions.

 

Need help?

Do you have a question? If you didn’t find the answer you are looking for in our documentation, you can contact our Support teams for more information. If you have a technical issue or question, please contact us. We are happy to help.

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