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Retrieve order status information

Overview

Get information about an existing order.

Requirements

Parameters

Parameters Type/Description
sessionID Required (String)
  Session identifier, which is the output of the Login method. An exception is thrown if the values are incorrect.
refNo Required (String)
  The unique, system-generated identifier of a partner order.

Response

Parameters Type/Description
Order Object

Request

<?php

require ('PATH_TO_AUTH');  // Authentication example: https://knowledgecenter.avangate.com/Integration/Channel_Manager_API/JSON-RPC/02Authentication
require ('PATH_TO_SET_PARTNER'); // setPartner example: https://knowledgecenter.avangate.com/Integration/Channel_Manager_API/JSON-RPC/06Reference/Partner/00Set_partner

$refNo = 'YOUR_ORDER_REFERENCE_NUMBER';

$jsonRpcRequest = array (
'jsonrpc' => '2.0',
'id' => $i++,
'method' => 'getOrderStatus',
'params' => array($sessionID, $refNo)
);
var_dump (callRPC((Object)$jsonRpcRequest,$host));

Errors

Error Description

INVALID_PARTNER

No partner is set.

INVALID_REFERENCE

The provided order reference is invalid.

 

Remove product from cart

Overview

Use this method to remove a product that was added to the shopping cart, during the current session.

Requirements

Parameters

Parameter Type/Description
sessionID Required (String)
  Session identifier, which is the output of the Login method. An exception is thrown if the values are incorrect.
productId Required (Integer)
  Unique product identifier from the Avangate system.
priceOptions Optional (StringArray)
 

Array of price options codes. These identifiers mark the individual options inside pricing options configuration groups.

This parameter must match exactly the pricing option combination of the product added to the cart in order for the product to be removed.

 

Partner orders can involve the same product, bot ordered in multiple instances, each with different pricing options.

 

Can be NULL.

quantity Optional (Integer)
  Defines the number of product units added to cart that should be removed. If no quantity info is provided, the product is completely removed from cart. Can be NULL.

Response

Parameters Type/Description
Result Boolean
  True or false

Request

<?php

require ('PATH_TO_AUTH');  // Authentication example: https://knowledgecenter.avangate.com/Integration/Channel_Manager_API/JSON-RPC/02Authentication
require ('PATH_TO_SET_PARTNER'); // setPartner example: https://knowledgecenter.avangate.com/Integration/Channel_Manager_API/JSON-RPC/06Reference/Partner/00Set_partner
require ('PATH_TO_ADD_PRODUCT'); // addProduct example: https://knowledgecenter.avangate.com/Integration/Channel_Manager_API/JSON-RPC/06Reference/08Place_an_order/00Add_product_to_cart

$productId = 'PRODUCT_ID_TO_REMOVE';
$quantity = QUANTITY_TO_REMOVE;
$priceOptions = array(
'YOUR_PRICE_OPTIONS',
);

$jsonRpcRequest = array (
'jsonrpc' => '2.0',
'id' => $i++,
'method' => 'deleteProduct',
'params' => array($sessionID, $productId, $quantity, $priceOptions)
);

var_dump (callRPC((Object)$jsonRpcRequest, $host));

Errors

Error Description

EMPTY_CART

The shopping cart is empty.

PRODUCT_ERROR

There is no product with the specified settings in cart.

 

Top 5 affiliate program pillars for success

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Julie Avila, VP of Client Services at Schaaf-PartnerCentric, and Cristian Miculi, Senior Manager of Alliances for 2Checkout share more on 5 of the most important pillars of building and optimizing an affiliate program.

You'll find out more about:

  • Getting a technical integration done right
  • What to look at when approving affiliates
  • How to structure your payouts scheme in order to best motivate affiliates
  • What to watch out for when it comes for affiliates fraud
  • How to optimize your affiliate program from a business perspective
Top 5 Affiliate Program Pillars for Success

 

Retrieve account's time zone

Overview

Use the getTimezone method to retrieve information on the time zone used by your account for the 2Checkout API.

Parameters

Parameters Type/Description

sessionID

Required (string)

 

Session identifier, the output of the Login method. Include sessionID into all your requests. 2Checkout throws an exception if the values are incorrect. The sessionID expires in 10 minutes.

Response

Parameters Type/Description

Timezone

String

 

The time zone you selected or the default GMT+02:00 time zone of the 2Checkout system.

Request

<?php

require ('PATH_TO_AUTH');

try {
    $Timezone = $client->getTimezone($sessionID);
}
catch (SoapFault $e) {
    echo "Timezone: " . $e->getMessage();
    exit;
}
var_dump("Timezone", $Timezone);

 

Google Tag Manager Code Integration for Default Flows – Google Analytics 4

Overview

The Google Tag Manager (GTM) is a small piece of JavaScript and non-JavaScript code (a container snippet) that you paste into your pages to configure or enable tags from Google Analytics or third parties. For more information on the Google Tag Manager and how to install it, click here.

Setting the Google Tag Manager (GTM)

To implement Google Tag Manager on your website, follow these steps:

  1. Log into your 2Checkout Merchant Control Panel.
  2. Navigate to Setup → Interface templates.
  3. Click to Edit the template that needs to be tracked. An example is shown in the image below:

Googla Analytics for Deafult Flows_Interface templates_1.png

4. In the Head Information area → Meta & CSS, paste the Google Tag Manager code for your account at the end of the existing code in the section. An example of the Google Tag Manager code is shown below:

<!-- Google Tag Manager -->
<script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':
new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],
j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src=
'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);
})(window,document,'script','dataLayer','GTM-XXXXXX');</script>
<!-- End Google Tag Manager -->

Example of GTM code for the <body> tag:

<!-- Google Tag Manager (noscript) -->
<noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-XXXXXX"
height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>
<!-- End Google Tag Manager (noscript) -->

The GTM code needs to be placed on your own website as well – one snippet of code in the <head> and the other in the <body> tag, if this step has not already been done previously. See the image below for a screenshot of an example code that needs to be added to your own website. More information can be found on this page: https://developers.google.com/tag-manager/quickstart.

Install GTM

Sending MyOrder Data to Google Analytics 4

By default, the myOrder object is displayed only for orders with payments authorized instantly (this includes usually credit cards and PayPal), after the payment is complete (transaction needs to be authorized successfully). To have the myOrder object available for all placed orders regardless of the payment status (to send revenue to Google Analytics 4 based on myOrder.TotalPrice, to more offline payment methods orders), follow the steps below:

  1. Log in to your Merchant Control Panel account.
  2. Go to Setup → Ordering Options.
  3. Scroll down to the After sale message area and check the checkbox for the Show message for all placed orders option.

web analytics in Merchant Control Panel_2.png

4. Click Save settings at the bottom of the page.

A JavaScript object called myOrder is available on the ‘Thank you’ page providing information about the purchased products including ID, quantity, name, price, etc.

To see information about orders in Google Analytics 4, follow these steps:

  1. Log in to your Merchant Control Panel account.
  2. Navigate to Setup → Ordering Options and click on the Analytics tab.

web analytics in Merchant Control Panel_1.png

3. Scroll down to the Tracking script section and add a code snippet (for example add <div></div>).

4. Apply the code to all languages or to the languages for which you want your template to be tracked.

5. Click Save at the bottom of the page.

web analytics in Merchant Control Panel_3.png

Google Tag Manager Configuration for Google Analytics 4

Create the Google Analytics 4 Configuration tag in Google Tag Manager

Follow these steps to create a Google Analytics: GA4 Configuration Tag:

Google_Analytics_4_tag_1.png

1. In the Measurement ID section of the Google Tag Manager, enter the Measurement ID you find in your Google Analytics 4, under Admin → Data Streams. 

2. Click on your website property and copy the Measurement ID. In the image below you can see where the Measurement ID is located in the Google Analytics 4 interface:

Google_Analytics_4_tag_2.png

3. Select Send a page view event when the configuration loads.

4. Under Fields to set, add the cookie_flags configuration:

  • Under Field Name add cookie_flags
  • Under Value add SameSite=None;Secure

5. For Triggering select All Pages.

Google_Analytics_4_tag_3.png

Send eCommerce information to Google Analytics 4 from the 2Checkout shopping cart

2Checkout shopping carts include a dataLayer with eCommerce information for Google Analytics 4. You can view this information by typing dataLayer into the browser console and under gtag4, you can see the eCommerce information for Google Analytics 4, both at checkout and at purchase on the order Finish page.

Google_Analytics_4_tag_4.png

To send eCommerce information to GA4 from the 2Checkout shopping cart, follow these steps:

  1. Log in to Google Tag Manager.
  2. Select Google Analytics: GA4 Configuration from the displayed pre-defined tags. Configuring Google Analytics 4 will send pageviews to the new Google Analytics 4, for both the 2Checkout shopping cart and your website where you have the Google Tag Manager code. If you already have in place a Google Analytics 4 Configuration Tag that fires on all pages where the Google Tag Manager code is added, then you do not need to create a new tag and can proceed directly to the next section. 
  3. Configure variables in the Google Tag Manager. To capture the eCommerce information from the dataLayer, you will first need to configure certain dataLayer variables in the Google Tag Manager.
  4. Create a new User-Defined variable, called gtag4.event, in the Google Tag Manager.
  • Name your variable gtag4.event to track it easier.
  • For Variable Type, select Data Layer Variable from the options provided by Google.
  • Under Data Layer Variable Name, type gtag4.event.
  • Under Data Layer Version, select Version 2.

Google_Analytics_4_tag_5.png

Google_Analytics_4_tag_6.png

5. Create a new User-Defined variable called gtag4.currency in the Google Tag Manager.

  • Name your variable gtag4.currency to track it easier.
  • For Variable Type select Data Layer Variable from the options provided by Google.
  • Under Data Layer Variable Name type gtag4.currency.
  • Under Data Layer Version select Version 2.

Google_Analytics_4_tag_7.png

6. Create a new User-Defined variable called gtag4.items in the Google Tag Manager.

  • Name your variable gtag4.items to keep track of it easier.
  • As Variable Type select Data Layer Variable from the options provided by Google.
  • Under Data Layer Variable Name type gtag4.items.
  • Under Data Layer Version select Version 2.

gtag4_1.png

7. Create a new User-Defined variable called gtag4.tax in the Google Tag Manager.

  • Name your variable gtag4.tax to keep track of it easier.
  • For Variable Type select Data Layer Variable from the options provided by Google.
  • Under Data Layer Variable Name type gtag4.tax.
  • Under Data Layer Version select Version 2.

gtag4_2.png

8. Create a new User-Defined variable called gtag4.transaction_id in the Google Tag Manager.

  • Name your variable gtag4.transaction_id to keep track of it easier.
  • For Variable Type select Data Layer Variable from the options provided by Google.
  • Under Data Layer Variable Name type gtag4.transaction_id.
  • Under Data Layer Version select Version 2.

gtag4_3.png

9. Create a new User-Defined variable called gtag4.value in the Google Tag Manager to capture the total value of the order, including tax.

  • Name your variable gtag4.value to keep track of it easier.
  • For Variable Type select Data Layer Variable from the options provided by Google.
  • Under Data Layer Variable Name type gtag4.value.
  • Under Data Layer Version select Version 2.

gtag4_4.png

To create a tag in your Google Tag Manager to send eCommerce information to Google Analytics 4, follow these steps:

  1. Create a new tag called Google Analytics GA4 – 2 checkout event.
  • For Tag Type, select Google Analytics: GA4 event from the options provided by Google.
  • Under Configuration Tag, select your previously configured Google Analytics 4 Configuration tag.
  • Under Event Name, select the previously configured variable gtag4.event (between double curly brackets {}), as shown in the image below.
  • Under Event Parameters, add the parameters items, currency, transaction_id, value, and tax
  • Assign a value for each of them by adding the corresponding previously configured variable, as shown in the screenshot below. For example, for the value of the event parameter name items, add the previously configured data layer variable gtag4.items (between double curly brackets {}), as shown in the image below.

gtag4_5.png

gtag4_6.png

2. Under Triggering, create a trigger called 2checkout Event for the Google Analytics GA4 – 2 checkout event tag.

  • For Trigger Type select Custom Event from the options provided by Google.
  • As Event name type 2checkout event
  • Under This trigger fires on, select All Custom Events.

gtag4_7.png

gtag4_8.png

3. Click Save and then Submit to Publish your settings.

Test your integration

To check a purchase in Google Analytics 4, follow the steps below:

  1. Place an order in the 2Checkout shopping cart, using the template that has your Google Tag Manager code.
  2. Log in to your Google Analytics 4 account.
  3. Navigate to Monetization → Ecommerce purchases.

gtag4_9.png

4. You will be able to see the number of purchases for your products and the revenue from your purchases.

gtag4_10.png​​​​​​

Update a customer

Overview

Use the updateCustomerInformation method to update the details of a customer entity from the 2Checkout system.

Parameters

Parameters

Type/Description

sessionID

Required (string)

 

Session identifier, the output of the Login method. Include sessionID into all your requests. 2Checkout throws an exception if the values are incorrect.  The sessionID expires in 10 minutes.

Customer

Object

Response

Boolean

true or false depending on whether or not the operation succeeded.

Request


<?php
$host   = "https://api.2checkout.com";
$client = new SoapClient($host . "/soap/3.0/?wsdl", array(
    'location' => $host . "/soap/3.0/",
    "stream_context" => stream_context_create(array(
        'ssl' => array(
            'verify_peer' => false,
            'verify_peer_name' => false
        )
    ))
));

function hmac($key, $data)
{
    $b = 64; // byte length for md5
    if (strlen($key) > $b) {
        $key = pack("H*", md5($key));
    }
    
    $key    = str_pad($key, $b, chr(0x00));
    $ipad   = str_pad('', $b, chr(0x36));
    $opad   = str_pad('', $b, chr(0x5c));
    $k_ipad = $key ^ $ipad;
    $k_opad = $key ^ $opad;
    return md5($k_opad . pack("H*", md5($k_ipad . $data)));
}
$merchantCode = "YOUR_MERCHANT_CODE";// your account's merchant code available in the 'System settings' area of the cPanel: https://secure.2checkout.com/cpanel/account_settings.php
$key = "YOUR_SECRET_KEY";// your account's secret key available in the 'System settings' area of the cPanel: https://secure.2checkout.com/cpanel/account_settings.php
$now          = gmdate('Y-m-d H:i:s'); //date_default_timezone_set('UTC')
$string = strlen($merchantCode) . $merchantCode . strlen($now) . $now;
$hash   = hmac($key, $string);
try {
    $sessionID = $client->login($merchantCode, $now, $hash);
}
catch (SoapFault $e) {
    echo "Authentication: " . $e->getMessage();
    exit;
}
$customerReference = 298084139;
$externalCustomerReference = 'Apitest123456'; //Optional, but if you include it it needs to belong to the same customer as the internal 2Checkout customer reference
try {
    $customerInfo = $client->getCustomerInformation($sessionID, $customerReference, $externalCustomerReference);
}
catch (SoapFault $e) {
    echo "customerInfo: " . $e->getMessage();
    exit;
}
$customerInfo->Email = 'newemailaddressupdated@email.com';
try {
    $updatedCustomerInfo = $client->updateCustomerInformation($sessionID, $customerInfo);
}
catch (SoapFault $e) {
    echo "updatedCustomerInfo: " . $e->getMessage();
    exit;
}
var_dump("updatedCustomerInfo", $updatedCustomerInfo);

 

Refunding an Order

Overview

Reimbursing customers by issuing Total or Partial refunds for their orders is available via API. 

Issuing refunds can be done on the REST protocol via a POST request to /orders/{RefNo}/refund/ and on SOAP and JSON-RPC protocols via the issueRefund method.

    Availability

    Refunding an order via API is available for all accounts.

    Requirements

    • Order must be in status COMPLETE
    • Order must not be older than 3 months
    • The refunded amount must not be higher than the total amount of the order

    Request Object

    Field name

    Type

    Required/Optional

    Description

    RefNo

    String

    Required (only on SOAP and JSON-RPC)

    2Checkout generates unique reference numbers for the refunded order.

    Amount

    Double

    Required

    The amount refunded for that order. Can be equal to the order amount (for full order refund) or smaller (for partial refunds).

    The currency of the amount is the same as the currency the order was paid in.

    Items

    Array of RefundItem

    Required

    The details of the refunded items.

    Comment

    String

    Required

    Free text comment for the refund.

    Reason

    String

    Required

    The refund reason; must be one of the default refund reasons or a custom reason defined in the 2Checkout Merchant Control Panel.

    RefundItem Object

    Field name

    Type

    Required/Optional

    Description

    LineItemReference

    String

    Optional

    2Checkout product code for the refunded product.

    Quantity

    Integer

    Optional

    Quantity of product refunded.

    Amount

    Double

    Optional

    Amount refunded.

    Request example

    REST

    {
      "amount": 23,
      "items": [
        {
          "LineItemReference": "my_product_1",
          "Quantity": 1
        }
      ],
      "comment": "requested by shopper",
      "reason": "CUSTOM_REASON"
    }
    

    SOAP and JSON-RPC Example

    For the SOAP and JSON-RPC protocols, the issueRefund method needs to be called with the components of the requests in the parameter list. 

    More information about issuing refunds can be found here (for JSON-RPC) and here (for SOAP).

    The JSON-RPC object that needs to be sent would look like

    {
       "jsonrpc":"2.0",
       "method":"issueRefund",
       "params":[
          "om7sb5uob2p2g9r321iif2v3hd7p5gkn", //session id
          "11370513",                         //orderRef
          "25.39",                           //amount 
          {
             "Quantity":1,                   //quantity of product refunded
             "Amount":25.39                  //amount of product refunded
          },
          "This is a comment",               //comment
          "Duplicate purchase"               //reason
       ],
       "id":2
    }
    

     For SOAP requests, the following parameters need to be added to the SOAP request:

    
    $refundedOrder = $client->issueRefund($sessionID, $orderReference, $amount, $items, $comment, $reason);
    

    Response

    The API will return a Boolean when issuing refunds. A true response means that the refund was registered successfully.

    Error handling

    A full list of errors returned by the issueRefund API method can be found here.

     

    Retrieve the history of a subscription

    Overview

    Retrieve information on the evolution of a subscription in the Avangate system, including details of the initial acquisition and the subsequent renewals and upgrades. Use the getSubscriptionHistory method to retrieve details about a subscription. 

    Parameters

    Parameters Type/Description

    sessionID

    Required (string)

     

    Session identifier, the output of the Login method. Include sessionID into all your requests. Avangate throws an exception if the values are incorrect.  The sessionID expires in 10 minutes.

    subscriptionReference

    Required (string)

     

    Unique, system-generated subscription identifier.

    Response

    Parameters Type/Description

    SubscriptionHistory

    Object

    Request

    <?php
    
    require ('PATH_TO_AUTH');
    
    $subscriptionReference = 'YOUR_SUBSCRIPTION_REFERENCE';
    
    $jsonRpcRequest = array (
    'method' => 'getSubscriptionHistory',
    'params' => array($sessionID, $subscriptionReference),
    'id' => $i++,
    'jsonrpc' => '2.0');
    
    var_dump (callRPC((Object)$jsonRpcRequest, $host, true));
    

    Remove products

    Overview

    Use deletePromotionProducts to remove products from an existing promotion.

    Parameters

    Parameter Type/Description

    promotionCode

    Required (string)

     

    The code corresponding to the promotion that you want to remove products from.

    promotionProducts

    Required (object)

     

    Code

    Required (string)

     

     

    System generated product code.

     

    pricingConfigurationCode

    Required (string)

     

     

    System generated pricing configuration code.

     

    pricingOptionCodes

    Required (array of strings)

     

     

    Pricing option codes that you control.

    Response

    Parameter Type/Description
    Status Boolean
      True or False

    Request

    <?php
    
    require ('PATH_TO_AUTH');
    
    // Define the first product to remove from the promotion
    $newProduct1 = new stdClass;
    $newProduct1->Code = '';
    $newProduct1->PricingConfigurationCode = '';
    $newProduct1->PricingOptionCodes = ['',''];
    
    // Define another product to remove from the promotion
    $newProduct2 = new stdClass;
    $newProduct2->Code = '';
    $newProduct2->PricingOptionCodes = [''];
    
    $promotionProducts = [$newProduct1, $newProduct2];
    
    try {
        $updatedPromotion = $client->deletePromotionProducts ($promotionCode, $promotionProducts);
    }
    
    catch (SoapFault $e) {
        echo "UpdatedPromotion: " . $e->getMessage();
        exit;
    }
    
    var_dump("UpdatedPromotion", $updatedPromotion);
    

     

    Add comments to an order

    Overview

    Use this method to attach a comment when placing a partner order.

    Requirements

    Parameters

    Parameter Type/Description
    sessionID Required (String)
      Session identifier, which is the output of the Login method. An exception is thrown if the values are incorrect.
    comment Required (String)
      A comment visible to both you and the partner.

    Response

    Parameter Type/Description
    Response Boolean
      True or false

    Request

    <?php
    
    require ('PATH_TO_AUTH');  // Authentication example: https://knowledgecenter.avangate.com/Integration/Channel_Manager_API/JSON-RPC/02Authentication
    require ('PATH_TO_SET_PARTNER'); // setPartner example: https://knowledgecenter.avangate.com/Integration/Channel_Manager_API/JSON-RPC/06Reference/Partner/00Set_partner
    require ('PATH_TO_ADD_PRODUCT'); // addProduct example: https://knowledgecenter.avangate.com/Integration/Channel_Manager_API/JSON-RPC/06Reference/08Place_an_order/00Add_product_to_cart
    
    $comment = 'YOUR_COMMENT';
    
    $jsonRpcRequest = array (
    'jsonrpc' => '2.0',
    'id' => $i++,
    'method' => 'setComment',
    'params' => array($sessionID, $comment)
    );
    var_dump (callRPC((Object)$jsonRpcRequest, $host));
    
    require ('PATH_TO_PLACE_ORDER');
    

    Errors

    Error Description

    INVALID_COMMENT

    The provided comment is empty.

     

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