Skip to main content

Top 5 secrets for better customer retention

Top 5 secrets for better customer retention

Last updated: 15-Apr-2021
Rate this article:

Retention plays a pivotal role in every software and online services companies' growth. It directly impacts customer lifetime value (CLTV) and is a key barometer of the health of your subscriber base.

Online companies need to understand how low authorization rates, payment failures, chargebacks, and refunds impact retention and ultimately your company's success.

Watch our webinar, with Adriana Iordan, Sr. Director of Product Management, and Radu Ionescu, Sr. Product Manager, at 2Checkout sharing insights into:

  • Case studies of customers who have successfully boosted their retention rate
  • Best practices and strategies to increase retention effectiveness
  • Key retention metrics including Authorization and Renewal Rates
  • Must-have tools and processes to maximize recurring revenues
Join Our Webinar

 

Rate this article:

Need help?

Do you have a question? If you didn’t find the answer you are looking for in our documentation, you can contact our Support teams for more information. If you have a technical issue or question, please contact us. We are happy to help.

Not yet a Verifone customer?

We’ll help you choose the right payment solution for your business, wherever you want to sell, in-person or online. Our team of experts will happily discuss your needs.

Verifone logo