Overview

The 2Checkout Newsletter module supports sending plain text as well as HTML email messages to your affiliates.

Keep in touch with your affiliates. Provide them with information about new products, launches and important features that are worth promoting via newsletters. Also, send tips to affiliates and share your sales know-how with them. Through the 2Checkout Newsletter module, you can create and manage newsletters for your affiliates and segment them based on location and approval date. For example, you can set up a monthly newsletter to send to the affiliates in your 2Checkout program. Add an incentive for affiliates to motivate them to sell your products.

Requirements

The 2Checkout Affiliate Network must be enabled for your account. Contact 2Checkout directly to start taking advantage of our affiliates.

Availability

Newsletters are subject to approval, following a review by an 2Checkout representative.

Use the 2Checkout Newsletter module to send out:

1. Plain text emails
2. HTML messages - engage customers on a deeper level with visually rich email experiences

Plain text newsletter

Here are the steps necessary to configure a plain text newsletter for your affiliates:

1. Go to Affiliate Network -> Newsletter. The Affiliate Newsletter Management is designed to let you compose and manage newsletters for your affiliates.
2. Scroll down to the Compose Newsletter area. Note: the Compose Newsletter area is available only in the absence of any pending newsletters. You'll be able to compose new messages after pending emails have been approved and sent out or after they're rejected by an 2Checkout representative.
3. Select the affiliates you want to receive the newsletter. You can filter them by multiple criteria. Note: Filters are available only if your affiliates supplied the details in the Account information area of their accounts.
   
   • Affiliate country - affiliate business country.
   • Type
     
     • Content & Reviews
     • Coupons/ Discounts
     • Loyalty/ Cashback
     • Email marketing
     • Search Engine Marketing
     • Social Media
     • Display/ Retargeting
     • VAR/ Reseller
   • Approval date - the date when affiliates joined your program.
   • Supported languages - The languages supported by affiliates for their referrals.
   • Geographic target - Markets that generate sales for your affiliates. The 2Checkout system fills in this field automatically and shares the info with you once affiliates request to join your program. 
4. Enter a new email subject or edit the one automatically generated.
5. Do not check the checkbox next to the Send HTML newsletter option.
6. Provide the message in the Text newsletter body field. The email will be sent in text format only. HTML tags are not allowed.
7. Upload an image to be attached to the newsletter.
8. Click Preview to view a draft of your plain text newsletter before submitting it for approval. Approval and distribution usually takes less than two (2) working days.
9. Click Save newsletter to submit the message for approval. Affiliate Newsletters must be approved manually by 2Checkout.

HTML newsletter

Here are the steps necessary to configure a HTML newsletter for your affiliates:

1. Go to Affiliate Network -> Newsletter. The Affiliate Newsletter Management is designed to let you compose and manage newsletters for your affiliates.
2. Scroll down to the Compose Newsletter area. Note: the Compose Newsletter area is available only in the absence of any pending newsletters. You'll be able to compose new messages after pending emails have been approved and sent out or after they're rejected by an 2Checkout representative.
3. Select the affiliates who will receive the newsletter. You can filter them by multiple criteria. Note: Filters are available only if your affiliates supplied the details in the Account information area of their accounts.
   
   • Affiliate country - affiliate business country.
   • Type
     
     • Content & Reviews
     • Coupons/ Discounts
     • Loyalty/ Cashback
     • Email marketing
     • Search Engine Marketing
     • Social Media
     • Display/ Retargeting
     • VAR/ Reseller
   • Approval date - the date when affiliates joined your program.
   • Supported languages - The languages supported by affiliates for their referrals.
   • Geographic target - Markets that generate sales for your affiliates. The 2Checkout system fills in this field automatically and shares the info with you once affiliates request to join your program.
4. Enter a new email subject or edit the one automatically generated.
5. Check the checkbox next to the Send HTML newsletter option and select the HTML tab.
6. Provide the message in the HTML newsletter body field. The email will be sent in HTML format. HTML tags are allowed.
7. Optional: You can also configure a plain text message in concert to the HTML newsletter by providing the message in the Text newsletter body field. Following approval of your newsletter, the 2Checkout system will send out both the plain text and the HTML versions of the newsletter in parallel. Recipients using email clients featuring HTML support will receive the HTML message, while those with email clients lacking HTML support will receive the plain text messages.
8. Upload an image to be attached to the newsletter.
9. With the HTML tab selected click Preview to view a draft of your HTML newsletter before submitting it for approval. Approval and distribution usually takes less than two (2) working days.
10. Click Save newsletter to submit the message for approval. Affiliate Newsletters must be approved manually by 2Checkout.

Technologies used

Custom Affiliate Newsletters can be built using primarily HTML and CSS (inline). It's less recommended to include JavaScript since the messages need to be tailored to email clients, which tend not to support JS properly.

Affiliate newsletter metrics

As of November 17th, 2015, 2Checkout tracks the newsletters you send so that you can evaluate their performance. Tracking is not available for newsletters sent prior to November 17th, 2015.

Click View Details on a sent newsletter to see metrics related to delivery, bounce, open and click rates. Important: Open rate tracking only works when the following 2 criteria are met:

• You send the email in HTML format
• The recipient's email client is able to display images. 2Checkout uses a pixel tracking technology in order to identify opened emails.

2Checkout tracks the following metrics:

• Recipients - the number of affiliates that you have sent the newsletter to
• Delivered - the number of newsletters that have reached the recipients' mail servers
• Bounces - the number of both temporarily and permanently delivery failures. This usually occurs when a recipient's mail server rejects a newsletter. The most common reasons for bounced emails include misspelled email addresses or full recipient mailboxes. 2Checkout marks bounces that return a permanent error message as hard bounces and drops future messages sent to these recipients from the very beginning.
• Opens - the total number of times recipients have opened an HTML email
  
  • Unique opens - the number of unique recipients that have opened the HTML email
• Clicks - the total number of URL clicks inside an email
  
  • Unique clicks - the number of unique recipients that have clicked links inside an email

Overview

Use the attached blueprints to integrate with the 2Checkout API via REST 4.0. 

Authentication

To authenticate to the 2Checkout REST API include a header with the following structure into your requests:

X-Avangate-Authentication: code="{VENDOR_CODE}" date="{REQUEST_DATE_TIME}" hash="{HASH}"

Alternativelly, use:

X-Avangate-Authentication: code='{VENDOR_CODE}' date='{REQUEST_DATE_TIME}' hash='{HASH}'

• VENDOR_CODE: Your unique 2Checkout supplied merchant code.
• REQUEST_DATE_TIME: The UTC date-time of the request. Format: YYYY-MM-DD HH:MM:SS. You must provide the time of the request in the GMT timezone.
• HASH: The hash mac digest with an md5 hashing algorithm of the following: LEN(VENDOR_CODE) + VENDOR_CODE + LEN(REQUEST_DATE_TIME) + REQUEST_DATE_TIME. Use the secret key associated with your account for the hashing.

You must authenticate for all requests.

JSON encoded requests

The 2Checkout REST API supports only JSON encoded requests and responses. You need to include the following headers in your requests:

• Content-Type: application/json
• Accept: application/json

Responses follow HTTP specifications regarding response headers. Successful responses are composed of:

• An HTTP Success header.
• A JSON encoded string.

REST API 4.0 Blueprints for Download

Overview

Retrieve the costs of the next subscription renewal.

Attributes

Overview

The Accounting menu provides an easy way of keeping tabs on your 2Checkout account's financial activity.

Availability

All 2Checkout accounts. 

How to run net sales reports

1. Access the Finance documents area by opening the corresponding menu in the Accounting section.
2. Use the Period net sales section to generate reports based on the net sales generated on your account within a specified time period. The report displays by default the net sales due in the last 30 days.
3. Use the Period net sales search section to choose the period net sales status, due date and paid date to include in the report.
4. Once you have finished configuring your filters, click Search. The report is displayed below and it contains 10 results/page. You can extend the displayed results number to 200 results/page.
5. Export the entire generated report in CSV format by clicking the Export as CSV button.

6. Click the More info button to see more information about a specific transaction.

7. You can also download the transaction's invoice in either HTML or XML format, by selecting the desired format from the Actions column.

The Paid on column also shows you the invoice status:

• Not paid
• Partially paid
• Paid
• Canceled

2Checkout allows you to download multiple types of net sales reports for each sale:

• Product overview report
• Orders overview report
• Products Report

Click the corresponding download link for each of these reports to download them.

How to run disputes balance reports

Use the Disputes balance section to generate reports based on the chargebacks opened on your account within a specified time period. The report displays by default the invoices due in the last 30 days.

1. Choose the dispute balance status, due date and paid date to include in the report in the Disputes balance search section.
2. Once you have finished configuring your filters, click Search. The report is displayed below and it contains 10 results/page. You can extend the displayed results number to 200 results/page.
3. Export the entire generated report in CSV format by clicking the Export as CSV button.
4. Click the More info button to see more information about a specific transaction.
5. Download the transaction's invoice in HTML format, by selecting the desired format from the Action column.
6. Download individual reports in CSV format for each transaction by clicking the corresponding download links.

The amounts shown in the CSV reports can have one of two possible statuses:

• HOLD = opened chargebacks
• RELEASE = closed chargebacks

The Disputes balance section also provides you information about your chargeback fund. The chargeback fund is retained by 2Checkout as soon as you sign the contract. 2Checkout uses this fund to settle chargebacks and refunds opened as late as six months after the termination of your 2Checkout contract. Six months after your 2Checkout contract ends, you receive the remaining chargeback fund back into your account.

How to view accounting services invoices

Generate reports based on the type of accounting services that you use in the Services section.

1. Use the Accounting services section to filter the invoices based on their type, status, payment date and due date.
2. Once you have finished configuring your filters, click Search. The report is displayed below and it contains 10 results/page. You can extend the displayed results number to 200 results/page.
3. Download each invoice in PDF format, by selecting the format from the Actions column, or download the entire report in CSV format by clicking Export as CSV.

Overview

To facilitate your access to shipping data for physical delivery products, 2Checkout offers you an easy way to access tracking IDs directly from your account.

Availability

All 2Checkout accounts.

Where can I find the tracking IDs?

1. In the Order details page for each order that contains products with physical delivery. Click the Tracking details link below the Backup CD entry. The Tracking Details pop-up shows you two tracking IDs:
   
   • Tracking order ID = the identifier used by our back-up CD provider in their internal system. All Back-up CDs offered by 2Checkout have a tracking order ID.
   • Tracking ID = the identifier used by the shipping company. You can use this ID to track the shipment of an order. Important: Depending on the type of Back-up CD, the order might or might not have a tracking ID.
2. You can also find the tracking details in the Order Search Export reports. Important: Before exporting the reports, make sure that the template that you are using includes the Tracking Order ID and Tracking ID column headers from the Product category. 
3. 2Checkout also includes the tracking details in Instant Search Export reports. Important: To see the tracking details in this type of reports, make sure the template that you are using includes the Tracking Order ID and Tracking ID column headers.

Overview

You can use the Instant Notification Service (INS) to automate order management processes by accepting order information via web posts. The INS is a service that will post sets of parameters to any URL you specify. Each post represents a message containing all the information you need about a specific event (such as when a recurring order re-bills successfully).

How can I use INS?

Use INS to automate back-end functions, including but not limited to:

• Creating end-user accounts
• Providing access to acquired services
• Fulfilling purchases
• Tracking orders and customers
• Engaging customers

How does INS work?

1. Create one or multiple INS listener pages on your website. 
2. Configure the INS settings of your 2Checkout account to point to the URLs of your default/preferred listener pages.
3. Set up multiple URLs if you require more listener pages, such as in testing scenarios in which you don’t want to use your default INS listener. 
4. 2Checkout sends webhook notifications to the endpoints you defined when shoppers acquire products/services from your online store. 2Checkout packages the content information and sends it using secure (HTTPS) POST, according to your INS settings.
5. 2Checkout sends the INS parameters according to your setup from INS Settings. To customize the information available in the notifications, check the parameters from the INS settings page. Learn more about INS parameters here.
6. 2Checkout uses a SHA2/SHA3 signature to validate the HTTPS POST. Calculate the signature using data sent and your 2Checkout account’s secret key, following the instructions included in this article.
7. Your custom INS listener scripts consume the notifications and process the info received.
8. Configure your INS listeners to output a read receipt confirmation on the listener page after receiving a valid INS message. This article includes guidance on how to generate the confirmation.
9. In the absence of a confirmation from one of your INS listeners, 2Checkout will make 5 attempts to send notifications to that endpoint, according to the failure retry process.
10. In the eventuality that 2Checkout fails to send INS or doesn’t receive a confirmation from your INS listener, it displays an error in your Control Panel, on the Dashboard.

Set up INS endpoints

1. Login into your 2Checkout account.
2. Navigate to INS settings under System settings.
3. Click on Add endpoint to add a new URL configuration that will receive the notifications.
4. Save your settings.

You can set up multiple endpoints for your INS notifications, for scenarios in which you have multiple Internal System that require to receive this information. You can add an unlimited number of endpoints that will receive notifications.

Debug INS

To view or debug INS notifications during the integration phase, place TEST orders.

Alternatively, search for specific orders in the Reports center menu and click on the API & Webhooks section. When you access the Instant Notification Service webhooks activity, you have the option to resend notifications. This action will help you retrieve the INS data already sent in case technical issues occurred and the set of parameters did not successfully reach the defined endpoints. 

You can resend notifications one by one (individual resend) or you can select multiple notifications that you want to resend via one single Resend action (bulk resend). Notifications selected for resend action will be included in the resend process, meaning that the resend action will not be performed instantly. In the resend process the initial set of parameters will be included, meaning the values will not be recalculated by the system. In the webhooks reports, resent notifications will be marked differently than the original/initial ones. The Resend action will consider only the original set of parameters, meaning that if you choose to resend both original and already resent notifications, the system will only consider the original set of parameters and only once a unique notification will be resent.

Secure your INS script

For security reasons, 2Checkout recommends that you restrict access to the INS script.

Overview

Use the attached blueprints to integrate with the 2Checkout API via REST 5.0. 

Before you start using the 2Checkout API, make sure you are PCI DSS compliant. Find out more details about what PCI DSS compliance means and what you should do to be PCI compliant here.

Authentication

To authenticate to the 2Checkout REST API include a header with the following structure into your requests:

X-Avangate-Authentication: code="{VENDOR_CODE}" date="{REQUEST_DATE_TIME}" hash="{HASH}"

Alternatively, use:

X-Avangate-Authentication: code='{VENDOR_CODE}' date='{REQUEST_DATE_TIME}' hash='{HASH}'

• VENDOR_CODE: Your unique 2Checkout supplied merchant code.
• REQUEST_DATE_TIME: The UTC date-time of the request. Format: YYYY-MM-DD HH:MM:SS. You must provide the time of the request in the GMT timezone.
• HASH: The hash mac digest with an md5 hashing algorithm of the following: LEN(VENDOR_CODE) + VENDOR_CODE + LEN(REQUEST_DATE_TIME) + REQUEST_DATE_TIME. Use the secret key associated with your account for the hashing.

You must authenticate for all requests.

JSON encoded requests

The 2Checkout REST API supports only JSON encoded requests and responses. You need to include the following headers in your requests:

• Content-Type: application/json
• Accept: application/json

Reponses follow HTTP specification regarding response headers. Successful responses are composed of:

• An HTTP Success header.
• A JSON encoded string.

REST API 5.0 Blueprints for Download

Overview

NetBanking is a payment method that you can use to make manual payments using a bank transfer. Card payments and net banking have a combined 37% marking share.​

Shoppers in India can use NetBanking to make a manual payment if:

• they have a billing address and bank account in India.
• their purchase currency is Indian Rupee (INR).

​Availability

Supported countries: India.

Supported currencies: INR (Indian Rupee).

Benefits

NetBanking provides a convenient digital channel for various types of payments without visiting a branch.

Activate NetBanking

Contact your account representative and request the activation of NetBanking.

Shopper flow

1. The shopper initiates an online purchase.
2. Once the products for purchase are selected, the 2Checkout checkout page will be displayed.
3. The shopper selects NetBanking as a payment method and continues the checkout process.
   
4. Once the shopper selects the Place order button, they will be redirected to the NetBanking payment flow. After the shopper it redirected, they select the preferred bank and proceed accordingly.
5. For most instances in India, additional authentication will be required.
   
6. Once all steps are completed, the Finish page is displayed, as the order is confirmed.
   

Overview

When detecting the shopper country through geolocation, 2Checkout sets the country's currency as billing currency. Refer to the table below to see the display currency and billing currency values when your payment methods do not support the country's currency.