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Payment confirmation

Use the variables in the list below to customize the Payment confirmation shopper email according to your needs. Check the 'Mandatory' column to see the variables that are required in your customized version of the e-mail.

Variable name Description Test value Mandatory
ADDRESS1 First section of the delivery address [123, Main Street] No
ADDRESS1_D First section of the delivery address [123, Main Street] No
ADDRESS2 Second section of the delivery address 0 No
ADDRESS2_D Second section of the delivery address 0 No
ALLOW_MYACCOUNT_PROMO Include or exclude myAccount information in the email body 0 No
AVANGATE_COMPANY_NAME Avangate company name Avangate No
AVANGATE_LOGO Avangate logo URL https://secure.avangate.com/images/e...endor_logo.png Yes
AVANGATE_ON_BANK_STATEMENT_GENERIC This is mandatory content you need to keep in your emails, given Avangate acts as Reseller / Merchant of Record for online purchases on your website. The charge on your bank statement will appear as Avangate. Yes
AVANGATE_SUPPORT_EMAIL Avangate support email address support@avangate.com No
AVANGATE_SUPPORT_PHONE Avangate support phone 0 No
AVANGATE_SUPPORT_PHONE_US Avangate US hotline number 0 No
AVANGATE_WEBSITE Avangate website https://www.avangate.com No
BANK_STATEMENT_DESCRIPTOR Account statement descriptor 0 No
BASE_URL Merchant's full host https://secure.avangate.com No
BOLETO_SLIP_URL URL pointing to Boleto slip 0 No
BUSINESS_COMPANY Avangate company name Avangate No
BUSINESS_HOTLINE Avangate support phone 0 No
BUSINESS_HOTLINEUS Avangate US hotline number 0 No
BUSINESS_SUPEMAIL Avangate support email address support@avangate.com No
BUSINESS_WEBSITE Avangate website 0 No
CARD_LAST_DIGITS Last 4 digits of the card used to perform the payment 0 No
CBANKACCOUNT Shopper's bank account used on the billing information 0 No
CBANKNAME Shopper's bank name used on the billing information 0 No
CITY Shopper's city used on the billing information Anytown No
CITY_D Shopper's city used on the delivery information Anytown No
COMMERCIALNAME Merchant's commercial name [Software Company Name] No
COMPANY Shopper's company name used on the billing information [Customer company] No
COMPANY_D Shopper company name used on the delivery information. If no delivery information is available. no company name is displayed. [Customer company] No
COUNTRY Shopper's country used on the billing information [U.S.A] No
COUNTRY_D Shopper's country used on the delivery information [U.S.A] No
CURRENCY Order billing currency USD Yes
CURRENCY_ORIGINAL Original order currency (applicable to refunds) 0 No
CUSTOMEREMAIL Shopper's email address used on the billing information example@customer-email.com No
DELIVERABILITY Order delivery status partial No
DELIVRABILITY The delivery status of the loaded order 0 No
DISPLAY_MY_ACCOUNT_INFO Include or exclude myAccount information in the email body 1 No
ENCRYPTED_MERCHANT_CODE Encrypted merchant code 0 No
FIRSTNAME Shopper's first name used on the delivery information [John No
FIRSTNAME_D Shopper's first name used on the delivery information [John No
FIRST_NAME_BILLING Shopper's first name used on the billing information [John Yes
FIRST_NAME_DELIVERY Shopper's first name used on the delivery information [John No
FISCALCODE Shopper's fiscal code used on the billing information 0 No
FISCAL_CODE Shopper's fiscal code used on the billing information 0 No
GATEWAY_ERROR_CODE Gateway error code GW_PROCESSING_ERROR

See the full list of Possible Values		 No
GATEWAY_ERROR_MESSAGE Reason why the transaction failed. (e.g. Invalid card, insufficient funds) Error processing the card transaction. The card account has not been debited. Card data is invalid or incomplete. No
GENERALTOTAL Total order price 135.2 No
GLOBALDISCOUNT Order total discount 8.33 No
HAS_BACKUPCD Order has CD delivery 1 No
HAS_RENEWAL_PRODUCTS Flag that indicates whether at least one product has renewal settings 0 No
HOTLINE_NUMBERS Array of attributes for Avangate hotline numbers 0 No
HOTLINE_NUMBERS.NG_PHONE[index1].HotlineName Countries where Avangate support information is available. 0 No
HOTLINE_NUMBERS.NG_PHONE[index1].HotlineValue Avangate phone number(s) for shopper support 0 No
IS_RENEWAL Flag that indicates whether at least one product has renewal settings 0 No
LANGUAGE Order language (abbreviated) selected by shopper 0 No
LASTNAME Shopper's last name used on the delivery information Doe] No
LASTNAME_D Shopper's last name used on the delivery information Doe] No
LAST_NAME_BILLING Shopper's last name used on the billing information Doe] Yes
LAST_NAME_DELIVERY Shopper's last name used on the delivery information Doe] No
MERCHANT_COMMERCIAL_NAME Merchant's commercial name [Software Company Name] No
MERCHANT_COMPANY_NAME Merchant's company name 0 No
MERCHANT_ID Seller ID 0 No
MERCHANT_SUPPORT_EMAIL Merchant support email address example@merchant-support.com No
MERCHANT_SUPPORT_PHONE Merchant support phone number 555-555-554 No
MY_ACCOUNT_LOGIN_EMAIL Email address used by shopper to login/signup to myAccount example@customer-email.com No
MY_ACCOUNT_LOGIN_TOKEN Token assigned to the shopper in order to access myAccount 0 No
MY_ACCOUNT_LOGIN_URL Avangate myAccount login/sign-up URL secure.sofware-company-website.com/myaccount/?lang=en Yes
NAMES_OF_PRODUCTS Names of all products in the order, comma separated 0 No
ORDERDATE Order placement date [2011-01-01] No
ORDER_AMOUNT Total order price 135.2 Yes
ORDER_AMOUNT_ORIGINAL Original order value (applicable to refunds) 0 No
ORDER_DATE Order placement date [2011-01-01] Yes
ORDER_DATE_STANDARD_FORMAT Standard format used for the order placement date 0 No
ORDER_FLOW Purchase flow used to place the order 0 No
ORDER_REFERENCE_NUMBER Order reference number [9xxxxxx] Yes
ORDER_STATUS Order status 0 No
ORDER_WEBSITE Website where the shopper placed the order http://www.software-company-website.com Yes
PAYABLE_TO Payee name (applicable to wire transfer) 0 No
PAYMENT_METHOD English name for the payment method used [Visa/MasterCard/Eurocard] Yes
PAYMENT_TYPE_INFO English payment method name. Includes last four card digits (if applicable). 0 No
PAYTYPE Identification number for the payment method selected during ordering process 1 No
PAYTYPESTR English name for the payment method used [Visa/MasterCard/Eurocard] No
PAY_TYPE Identification number for the payment method selected during ordering process 1 No
PHONE Shopper's phone number used on the billing information 0 No
PHONE_D Shopper's phone number used on the delivery information [555-555-555] No
PRODUCTS Products data. 0 No
PRODUCTS[index1].DISCOUNT Product discount value per product line 0 No
PRODUCTS[index1].ID Product ID number 1001 No
PRODUCTS[index1].INFO Additional product information defined by merchant when generating buy links Product info 1 No
PRODUCTS[index1].IS_TRIAL Indicates whether this is a trial product 1 No
PRODUCTS[index1].LICENSE_TYPE Type of purchased subscription TRIAL No
PRODUCTS[index1].NAME Product name Test product name 1 No
PRODUCTS[index1].PCODE Product code. [P_CODE_1] No
PRODUCTS[index1].PID Product ID number 1001 No
PRODUCTS[index1].PNAME Product name [Test product name 1] No
PRODUCTS[index1].PRICE Product unit price 100 No
PRODUCTS[index1].PRODUCT_OPTIONS Product pricing options configured in the Avangate Control Panel 0 No
PRODUCTS[index1].PRODUCT_OPTIONS[index2].OptionText Ignore internal var. 0 No
PRODUCTS[index1].PROMONAME Name of the promotion applied to the product 0 No
PRODUCTS[index1].QUANTITY Purchased product quantity 1 No
PRODUCTS[index1].SHORT_DESCRIPTION Short product description 0 No
PRODUCTS[index1].TOTAL Total gross price per product line (before applying discounts) 120 No
PRODUCTS[index1].TOTAL_PRICE Total net price per product line (before applying discounts) 100 No
PRODUCTS[index1].TRIAL_PERIOD Product trial period. 7 No
PRODUCTS[index1].TRIAL_PRODUCT Indicates whether this is a trial product 1 No
PRODUCTS[index1].UNIT_PRICE Product unit price 100 No
PRODUCTS[index1].VAT VAT/Sales tax value per product line 20 No
PRODUCTS_DATA[index1].IdProduct Product ID number 0 No
PRODUCTS_DATA[index1].PRODUCT_SHORT_DESCRIPTION Short product description 0 No
PRODUCTS_NO Number of products in cart 0 No
REFNO Order reference number [9xxxxxx] No
REGISTRATIONNUMBER Shopper's registration number used on the billing information 0 No
REGISTRATION_NUMBER Shopper's registration number used on the billing information 0 No
RETRYLINK Payment retry link 0 No
RETRY_LINK Payment retry link 0 No
SELLERCOMPANY Merchant's company name 0 No
SELLERID Seller ID 0 No
SHIPPING Shipping fee amount 0 No
SHIPPING_FEE Shipping fee amount 0 No
SHOPPER_ADDRESS_1_BILLING First section of the billing address [123, Main Street] No
SHOPPER_ADDRESS_1_DELIVERY First section of the delivery address [123, Main Street] No
SHOPPER_ADDRESS_2_BILLING Second section of the billing address 0 No
SHOPPER_ADDRESS_2_DELIVERY Second section of the delivery address 0 No
SHOPPER_BANK_ACCOUNT Shopper's bank account used on the billing information 0 No
SHOPPER_BANK_NAME Shopper's bank name used on the billing information 0 No
SHOPPER_CITY_BILLING Shopper's city used on the billing information Anytown No
SHOPPER_CITY_DELIVERY Shopper's city used on the delivery information Anytown No
SHOPPER_COMPANY_BILLING Shopper's company name used on the billing information [Customer company] No
SHOPPER_COMPANY_DELIVERY Shopper company name used on the delivery information. If no delivery information is available. no company name is displayed. [Customer company] No
SHOPPER_COUNTRY_BILLING Shopper's country used on the billing information [U.S.A] No
SHOPPER_COUNTRY_DELIVERY Shopper's country used on the delivery information [U.S.A] No
SHOPPER_EMAIL_ADDRESS_BILLING Shopper's email address used on the billing information example@customer-email.com No
SHOPPER_PHONE_DELIVERY Shopper's phone number used on the delivery information [555-555-555] No
SHOPPER_STATE_BILLING Shopper's state used on the billing information Anystate] No
SHOPPER_STATE_DELIVERY Shopper's state used on the delivery information Anystate] No
SHOPPER_ZIP_CODE_BILLING Shopper's ZIP code used on the billing information [12345 No
SHOPPER_ZIP_CODE_DELIVERY Shopper's ZIP code used on the delivery information [12345 No
STATE Shopper's state used on the billing information Anystate] No
STATE_D Shopper's state used on the delivery information Anystate] No
SUBTOTAL The order amount without vat and shipping 112.67 No
SUPPORTEMAIL Merchant support email address 0 No
SUPPORTPHONE Merchant support phone number 0 No
TECHPHONE Merchant support phone number 0 No
TOTALEQUIV The order amount converted to all the merchant's currencies 0 No
TOTAL_DISCOUNT Total order discount 8.33 No
TOTAL_VAT Total order VAT 22.53 No
UPLOADLINK File upload link 0 No
UPLOAD_LINK File upload link 0 No
USER_EMAIL Email address used by shopper to login/signup to myAccount 0 No
USER_TOKEN Shopper token for Avangate myAccount access 0 No
WEBSITE Website where the shopper placed the order http://www.software-company-website.com No
ZIPCODE Shopper's ZIP code used on the billing information [12345 No
ZIPCODE_D Shopper's ZIP code used on the delivery information [12345 No

Pricing options

Overview

Use this object to add/create and edit/update price options for your account.

Parameters

Parameters Type/Description

PriceOptionsGroup

Object

Name

String

 

Price option group name. Use this parameter when adding a new price options group. To edit the name of a price option group use the Name parameter under the Translations object.

Description

String

 

Pricing option group description.

Translations

Array of objects

 

Details below.

 

Name

String

 

 

Product pricing options group name, localized under Options.

 

Description

String

 

 

Product pricing options group description, localized under Options.

 

Language

String

 

 

ISO language code. (ISO 639-1 two-letter code).

Code

String

 

Unique code that The 2Checkout system generates or set for each pricing options group.

Type

String

 

The type of the pricing options group. Possible values:

· RADIO

· CHECKBOX

· INTERVAL

· COMBO

Options

Array of objects

 

Details below.

 

Name

String

 

 

Pricing option child name.

 

Description

String

 

 

Pricing option child description.

 

Translations

Array of objects

 

 

Details above.

 

 

Name

String

 

 

 

Localized product pricing options group name under PriceOptionGroup.

Localized pricing option child name under Options.

 

 

Description

String

 

 

 

Localized product pricing options group description under PriceOptionGroup.

Localized pricing option child description under Options.

 

 

Language

String

 

 

 

ISO language code. (ISO 639-1 two-letter code).

 

Value

String

 

 

The code you set or that the 2Checkout system generated for each pricing option child inside a pricing options group parent.

 

ScaleMin

Int

 

 

The minimum value of a scale interval set for each pricing option child inside a pricing options group parent of the type INTERVAL.

 

ScaleMax

Int

 

 

The maximum value of a scale interval set for each pricing option child inside a pricing options group parent of the type INTERVAL.

 

SubscriptionImpact

Object

 

 

Details below.

 

Months

String

 

 

The value in months the 2Checkout system adds or subtracts from the initial billing cycle of a subscription.

 

Impact

String

 

 

Possible values:

· ADD

· SUBTRACT

· LIFETIME

 

PriceImpact

Object

 

 

Details below.

 

 

ImpactOn

String

 

 

 

Possible values:

  • BASE corresponding to impact on base price
  • GLOBAL for impact on calculated sum.

 

 

Impact

String

 

 

 

Impact on price per unit:

  • ADD
  • SUBTRACT

 

 

Percent

String

 

 

 

The value of the percentage out of the price per product unit, when you use PERCENT for Method.

 

 

Method

String

 

 

 

Possible values:

· PERCENT

· FIXED

 

 

Amounts

Array of objects.

 

 

 

Details below.

 

 

 

Currency

String

 

 

 

 

Currency ISO code - ISO 4217.

 

 

 

Amount

String

 

 

 

 

The amount defined for each specific currency active for your account, when you use FIXED for Method.

 

Default

Boolean

 

 

TRUE for preselected options.

Missing for options that are not preselected.

Required

boolean

 

True if you made the pricing option group mandatory.

 

RuPay

Overview

RuPay is a local card payment network in India, accepted by most shops, ATMs, and eCommerce websites across the Indian subcontinent.

Issued by more than 1,100 banks, RuPay cards are supported by some of the biggest banks in India: State Bank of India, Punjab National Bank, Canara Bank, Bank of Baroda, Union Bank of India, Bank of India, ICICI Bank, HDFC Bank, Citibank N. A., and HSBC.

RuPay issued 64 million global cards between 2014 and March 2019. Moreover, it has tied-up with international players like Discover, Japan Credit Bureau and China Union Pay to enhance its international acceptance and recently achieved a milestone of issuing 25 million RuPay – Discover global cards. RuPay has several agreements with other international payment networks as well, like Discover, Diners Club International, Pulse, JCB in Japan, NETS in Singapore, UnionPay in China, BC Card in South Korea, Elo in Brazil, DinaCard in Serbia.

Availability

Available to all 2Checkout accounts.

Workflow

  1. When placing the order, shoppers in India can select RuPay as a payment method.
  2. The accepted processing currency needs to be INR.
  3. The payment then continues as a normal Card order.
  4. For most instances in India, 3D Secure authentication will be required.

F.A.Q.

  1. What are the supported currencies for domestic RuPay cards?
    • INR (Indian Rupee)
  2. Do domestic Indian cards support recurring charges?
    • Yes
  3. Why is this important?
    • Authorization rates are much higher on locally issued cards (given the fact that numerous Indian credit cards are closed for cross-border transactions) and access to processing is done through a local acquirer.
  4. What is the 2Checkout commission for domestic Indian cards?
    • 2Checkout applies the same commission to RuPay and Indian Local processing as for Visa and MasterCard processing.
  5. Does lead management work for unfinished payments via local Indian cards?
    • 2Checkout sends follow-up emails for failed one-off transactions with local Indian cards
  6. Are refunds supported for local Indian cards?
    • Yes.

Shipping method

Overview

The object below is returned directly or within a successful response from the following API requests:

Search shipping method

Shipping method object

Parameters   Type/Description
Items   Array of objects
      Contains shipping methods objects.
  ShippingMethod

Shipping method object.

Details below.
          Name String
      Shipping method name that you define when creating the method.
          Code String
      System-generated identified for the shipping method.
          TrackingURL String
      URL assigned to the shipping method. Provided to your customers that purchase physical products.
          BasePrice String
      Base fee attached to the shipping method, that will be charged to customers when shipping method is available in cart, regardless of their country, product value or weight.
          Currency String
      Currency in which the base fee is expressed. Example: 'USD'.
           Active Boolean
     

Possible values:

  • TRUE - if shipping method is active.
  • FALSE - if shipping method is inactive.
    Availability Strings
     

Defined where the shipping method is active.

Possible values:

  • ALL - all delivery countries.
  • CUSTOM - selected delivery countries.
  • HOME - only your home country.
    Countries Array of objects
      Countries where the shipping method applies.
                  CountryCode String
                  Two-letters country code.
                  Surcharge String
      Surcharge defined for each country.
    Surcharge Array of objects
      Additional fee assigned to the shipping method.
                 Type String
                 

Order property based on which the surcharge is added.

Possible values:

  • PRICE -  surcharge is based on total order amount.
  • WEIGHT -  surcharged is based on total order weight.
                 From Float
                  Lower interval limit.
                 To Int
      Higher interval limit.
                  Amount Int
      Surcharge defined based on order price/weight.
                 ApplyTo String
     

Possible values:

  • interval - surcharge is added for a given interval. Example: from 1 kg to 4kg.
  • unit - surcharge is added for each additional unit. Example: $5 for each unit over 4 kg.
  Pagination Object
      Pagination filters.
    Page Int
      Number of pages used for displaying the results.
    Limit Int
      Number for limiting the results.
    Count Int
      Total number of results.

 

Targeted promotions

Overview

Use targeted promotions to trigger promotions for your shoppers based on the sale source they originate from, increasing your conversion rate and maximizing customer lifetime value while accounting for various criteria, such as website URL or domain localization.

Availability

This feature is available to all 2Checkout accounts and applies only to Regular promotions.

Source parameter requirements 

  • Use UTF-8 encoding.
  • Use URL encoding if populating the SRC parameter with a link.
  • Consider hashing long URL parameters instead of using them as they are.

Workflow

  1. Define a product promotion by following the steps described here.
  2. Set the promotion to trigger automatically when shoppers add the products to checkout using this option Auto apply discount(instant discount), if you want to offer discounts based on the values of the SRC parameter alone, without requiring customers to enter a coupon code. 
  3. Use the Sources text box to define one or multiple sale sources that should trigger your promotion. Enter one source per line.
    • The sources are the values of the SRC parameter you include in the buy link.
  4. Generate buy links using the corresponding SRC parameters for each of your localized promotions.
    • Example: If you defined a promotion to be triggered by a source called HomePage, your buy link should contain the &SRC=HomePage parameter.

Use cases

Target shoppers in specific countries

Let's say you own three localized domains for your online store, each with the same product portfolio.

You might want to offer higher discounts to Spanish and French shoppers who buy Product A than you do to visitors buying from your international website.

Here's how to use this feature to do exactly that.

  1. Let's start by adding a promotion for international shoppers. Add a product promotion for Product A offering a discount of 15% by following the steps described here.
  2. Next, add the same promotion for the same product, with a discount of 20%, only this time, enter Spanish in the Sources box. This applies the 20% discount only to shoppers buying from www.YourStore.es. Save the promotion.
  3. Add a third promotion for the same product, offering a 25% discount. This time, enter French in the Sources box. This applies the 25% discount only to shoppers buying from www.YourStore.fr. Save the promotion.
  4. Follow the steps described here to generate three different buy links, one for each of your domains.
    • One buy link using the Spanish value for the link source parameter. Add this link to your www.YourStore.es store.
    • https://www.YourStore.es/order/checkout.php?PRODS=1234567&QTY=1&CART=1&CARD=1&SRC=Spanish
    • One buy link using the French value for the link source parameter. Add this link to your www.YourStore.fr store.
      https://www.YourStore.fr/order/checkout.php?PRODS=1234567&QTY=1&CART=1&CARD=1&SRC=French
    • One buy link with no source parameter for everyone else. Add this link to your www.YourStore.com store.
      https://www.YourStore.com/order/checkout.php?PRODS=1234567&QTY=1&CART=1&CARD=1

Promotions triggered by sale sources take priority over promotions without a sale source. This means that 2Checkout automatically applies the second promotion to all orders placed on www.YourStore.es and the third promotion to all orders placed on www.YourStore.fr.

Orders placed on any other domain get the first promotion applied.

Target shoppers by geolocation

Let's say you own an international online store, with a standalone product portfolio and you need to differentiate discounts based on shopper geography, offering higher promotions to those in North and South America, compared to those in EMEA and Asia and Australia, when they acquire the same product, InternationalSubscription. 

Here's how to use this feature to do exactly that.

  1. Let's start by adding a promotion for North and South American shoppers. Add a product promotion for InternationalSubscription offering a discount of 30% by following the steps described here. Enter Americas in the Sources box.
  2. Next, add the same promotion for the same product, with a discount of 25%, only this time, enter EMEA in the Sources box. This applies the 25% discount only to shoppers buying Europe, Middle East, and Africa. 
  3. Add a third promotion for the same product, offering a 10% discount. This time, enter AsiaAndAU in the Sources box. This applies the 10% discount only to shoppers buying from Asia and Australia.
  4. Follow the steps described here to generate three different buy links, one for each of your domains.
    • One buy link using the Americas value for the link source parameter. 
    • https://www.YourStore.es/order/checkout.php?PRODS=1234567&QTY=1&CART=1&CARD=1&SRC=Americas
    • One buy link using the EMEA value for the link source parameter. 
      https://www.YourStore.fr/order/checkout.php?PRODS=1234567&QTY=1&CART=1&CARD=1&SRC=EMEA
    • One buy link using the AsiaAndAU value for the link source parameter.
      https://www.YourStore.com/order/checkout.php?PRODS=1234567&QTY=1&CART=1&CARD=1&SRC=AsiaAndAU

  5. Next, you need need to build logic on your online store to differentiate these users based on their location (IP geolocation) or on their browser language and serve the appropriate checkout links and the associated discounts. For example, shoppers located in the US and Canada would see the link below and get a 30% discount. 

    https://www.YourStore.es/order/checkout.php?PRODS=1234567&QTY=1&CART=1&CARD=1&SRC=Americas

Reporting

Monitor campaign results in real-time using the Top Promotions report or the Sales Source Report to see which links are performing better and identify the top converting promotions. 

Limitations

This feature is now available for affiliate or reseller (partner) promotions. 

 

 

Lead Management

Overview

2Checkout's lead management is a smart and easy way to reduce customer churn and gain useful insights into what drives customers to cancel automatic renewals. Use the Lead object to configure lead management campaigns via JSON-RPC API 6.0 to reduce unfinished payments and cart abandonment.

You can use lead management to:

  • run a report on unfinished payments
  • send abandoned shopping cart follow-up emails
  • request invoices

 

Partner

Overview

Use the Partner object to search and retrieve partner information.

Structure

Partner Object
PartnerCode String
  Unique identifier that you need to specify when creating a partner in the Control Panel. You can find it under the General Information area when editing partner details.
CompanyName String
  The name of your partner company.
Email String
  The partner email address specified in the Contact Information area.
CommunicationLanguage String
 

ISO 639-1 two-letter language code set for the communication language under Contact information.

Case sensitive: 'en' instead of 'EN'.

 

Possible values:

  • en
  • fr
  • de
Currency String
  The ISO code of the currency set for the partner - ISO 4217. This currency governs transactions between you and the partner. You can configure it in the Commercial settings section, under Payment information.
CreditLimit double
  The credit limit set for the partner. Can be NULL when no credit is offered.
AvailableCreditLimit double
  The credit still available to the partner, after the value of orders already placed but not paid was deducted from the total credit limit configured. Can be NULL when no credit limit is defined.

 

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