Gateway Error Code Values
Last updated: 29-Feb-2024
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The Gateway Error Code will return a list of potential values. Knowing these will help you customize the message you want to relay to your customers relating to failed payment.
| Gateway Error Code Values | GW Error Message values related to each code value |
|---|---|
| GW_INVALID_BANK_ACCOUNT_DETAILS | Incorrect account information. To finalize the transaction please provide valid bank details. |
| GW_DIRECT_DEBIT_DECLINED | There was a problem with the transaction. Please check that the bank details you provided are correct and try again. |
| GW_INVALID_BOLETO_CPF | The Fiscal Number(CPF) you entered is incorrect. To continue, please enter the CPF again. |
| GW_MASTERCARD_DENIED | Mastercard payments cannot currently be processed. Please try again using a different payment method. We apologize for the inconvenience. |
| GW_PAYPAL_PAYMENT_CANCEL | You did not finalize the PayPal payment. Select a new payment method, or try again using your PayPal account. |
| GW_PAYPAL_RECURRING_NOT_SUPPORTED | This merchant is not enabled for recurring transactions. |
| GW_COUNTRY_RESTRICTIONS | The payment could not be processed due to legal restrictions related to the country associated with this card. Please retry with a different card or choose to finalize the order with a different payment method. |
| GW_ORDERED_NOT_YET_PAYED | The order is not yet paid. |
| GW_PROCESSING_ERR | The online payment cannot be finalized online at this time. Please enter another card or try to finalize the transaction in a few minutes. |
| GW_TOKEN_DELETED | Token deleted. |
| GW_WAITING_CC_INFO | Your online payment is not yet finished. Waiting for the credit card information. |
| GW_WAITING_PAYMENT | Your online order was successfully placed. Payment for this order has not yet been completed. Please follow the instructions below to finalize the payment. |
| GW_ALREADY_AUTHORIZED | Credit card authorization already done! |
| GW_ACCESS_DENIED | Access denied in payment gateway! The transaction cannot be finalized at this time. Please try to finalize the transaction in a few minutes. |
| GW_INVALID_CVV_CVC2 | Error processing the credit card transaction. You have entered an invalid CVV2 or CVC2. |
| GW_INVALID_CC | Invalid data entered. To authorize the card transaction all the data regarding the card must be filled in correctly. |
| GW_CARD_RESTRICTED | Error processing the credit card transaction. The card is restricted. Please contact the issuer bank for more details, or enter another card. |
| GW_TRANS_REFUSED_BY_ISSUER_BANK | Error processing the credit card transaction. Transaction refused by the issuer bank. Please contact the issuer bank for more details, or enter another card. |
| GW_INVALID_AMOUNT | Error processing the credit card transaction. Invalid amount. Please contact the issuer bank for more details, or enter another card. |
| GW_FORMAT_ERROR | Error processing the credit card transaction. Format error. Please contact the issuer bank for more details, or enter another card. |
| GW_EXPIRED_CARD | Error processing the credit card transaction. Expired card. Please contact the issuer bank for more details, or enter another card. |
| GW_INSUFFICIENT_FUNDS | Error processing the credit card transaction. Insufficient funds. Please charge your card account or enter another card. |
| GW_TRANS_NOTPERMITTED | Error processing the credit card transaction. Transaction not permitted to cardholder. Please contact the issuer bank for more details, or enter another card. |
| GW_EXCEEDS_WITHDRAWAL_AMOUNT_LIMIT | Error processing the credit card transaction. The transaction will exceed the card/account withdrawal amount limit. Please contact the issuer bank for more details, or enter another card. |
| GW_EXCEEDS_WITHDRAWAL_FREQUENCY_LIMIT | Error processing the credit card transaction. The transaction will exceed the card/account withdrawal frequency limit. Please contact the issuer bank for more details, or enter another card. |
| GW_LINK_TO_ISSUER_BANK_UNAVAILABLE | Error processing the credit card transaction. The link with the issuer bank is not available. Please enter another card or try to finalize the transaction in a few minutes. |
| GW_INVALID_RESPONSE | Invalid response received from payment gateway. |
| GW_PAYPAL_ACCEPT | Order successfully placed. |
| GW_UKASH_INVALID_VOUCHER | The transaction was not approved by Ukash. This may have happened because the voucher number was not entered correctly or the voucher value does not correspond with the voucher you entered. Please try again. |
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