The chargebacks report displays all chargebacks. Chargebacks can be filtered on Reason codes, Accounts and/or daterange.
Relevant information for the chargeback can be viewed by clicking on it. If available for the chargeback, refunds can be performed by clicking on a transaction and navigating to the "Actions" tab and selecting the amount you would like to refund. Historic refunds can also be seen here.
Need help?
Do you have a question? If you didn’t find the answer you are looking for in our documentation, you can contact our Support teams for more information. If you have a technical issue or question, please contact us. We are happy to help.
We’ll help you choose the right payment solution for your business, wherever you want to sell, in-person or online. Our team of experts will happily discuss your needs.
