The fraud report displays all fraudulent transactions. A transaction is labeled fraudulent by the card issuer. The transactions cannot be labeled as fraud by a merchant, only through files received from the acquirer.
Fraudulent transactions can be filtered on
Status
Payment product
Countries
Fraud type
Fraud subtype
Searches can be made for the following parameters:
Transaction ID
Merchant reference
Card token
Customer ID
Batch ID
Settlement ID
Need help?
Do you have a question? If you didn’t find the answer you are looking for in our documentation, you can contact our Support teams for more information. If you have a technical issue or question, please contact us. We are happy to help.
We’ll help you choose the right payment solution for your business, wherever you want to sell, in-person or online. Our team of experts will happily discuss your needs.