User roles and permissions

Last updated: 24-Oct-2025

Location and actions in Verifone Central			Roles
Module / Menu	Component and features	Permissions	Estate Owner Admin	Reseller Manager	Merchant Admin	Merchant Supervisor	Merchant User
Estate Management > Home screen	Rollout Alerts Active / New Devices	View	Yes	Yes	Yes	Yes	Yes
Estate Management > All Devices menu > Notifications	Notifications Alerts Export	View	Yes	Yes	Yes	Yes	Yes
Estate Management > Dashboard > KPIs	Total Devices High Alerts Active Rollouts Low Memory Devices Low Battery Devices SW Out of Sync Devices Card Reader Failures	View	Yes	Yes	Yes	Yes	Yes
Estate Management > Dashboard > Charts	Open Alerts Rollouts Swapped Devices Health	View	Yes	Yes	Yes	Yes	Yes
Estate Management > Device Search		View	Yes	Yes	Yes	Yes	Yes
Estate Management > Device Search	Actions > Configure	Add Device Clone Device Delete Device Move Device Move to Estate Owner Pool Assign to Group	Yes	Yes	No	No	No
	Actions > Status	Change Status	Yes	Yes	No	No	No
	Actions > Export	Export Devices Export Device Metadata Export VRK Certificate	Yes	Yes	Yes	Yes	No
	Actions > Automation	Enable Disable	Yes	Yes	No	No	No
	Actions > Software assignment	Assign software	Yes	Yes	No	No	No
Device Details		View	Yes	Yes	Yes	Yes	Yes
Device Details	Actions	Clone Device Delete Device Move Device Move to Estate Owner Pool Automation Set Log Level Download Schedule Software and Parameters Content Diagnostics Software assignment Change Status	Yes	Yes	No	No	No
	Actions	Swap Generate Report	Yes	Yes	Yes	Yes	Yes
	File Chain of Custody	File Chain of Custody*	Yes	Yes	Yes	Yes	Yes
	Note: The Shipment* checkbox and Device Inspection window are available only for the Estate Owner Admin and Reseller Manager roles.
	Asset Lifecycle	Full Tracking Report	Yes	Yes	Yes	Yes	Yes
	Key Indicators	View	Yes	Yes	Yes	Yes	Yes
	Profile table	View	Yes	Yes	Yes	Yes	Yes
	Details table	View	Yes	Yes	Yes	Yes	Yes
	History table	View	Yes	Yes	Yes	Yes	Yes
	Jobs table	View	Yes	Yes	Yes	Yes	Yes
Estate Management > Deleted Devices		View	Yes	Yes	Yes	Yes	Yes
Estate Management > Deleted Devices	Actions	Undelete Delete Permanently	Yes	Yes	No	No	No
Estate Management > Rollouts		View	Yes	Yes	Yes	Yes	Yes
Estate Management > Rollouts	Actions	Create New Rollout Create new batch Edit batch Cancel job	Yes	Yes	No	No	No
Estate Management > Tenants	Actions	View Tenant Add Tenant Edit Tenant Delete Tenant Reference Set & Parameter Template Content Files	Yes	No	No	No	No
Estate Management > Locations	Actions	View Location Add Location Edit Location Delete Location	Yes	No	No	No	No
Groups		View	Yes	Yes	Yes	Yes	Yes
Groups	Actions	Add Edit Delete Unassign	Yes	Yes	No	No	No
Groups	Actions	Export	Yes	Yes	Yes	Yes	No
Alerts		View	Yes	Yes	Yes	Yes	Yes
Alerts	Actions	Notes/Close	Yes	No	No	No	No
Alerts	Actions	Export	Yes	Yes	Yes	Yes	Yes
Hierarchies	Actions	Update Hierarchy	Yes	Yes	No	No	No
Manage Alert Configuration		View Edit	Yes	No	No	No	No
Manage Alert Subscriptions		View Edit	Yes	No	No	No	No
Estate Management > System Configurations		View Edit	Yes	No	No	No	No
Estate Management > Sponsors		View	Yes	No	No	No	No
Estate Management > Sponsors	Actions	Add	Yes	No	No	No	No
Estate Management > Key Handles		View Add	Yes	No	No	No	No
Software/Apps > Software Library		View	Yes	No	No	No	No
Software/Apps > Software Library	Actions	Add Edit Delete Upload/Download Parameters zip Configure Parameters Import Parameter Templates	Yes	No	No	No	No
Software/Apps > Reference Sets		View	Yes	No	No	No	No
Software/Apps > Reference Sets	Actions	Add Edit Delete Copy Lock Unlock	Yes	No	No	No	No
Reports > Standard Reports		View	Yes	No	No	No	No
Reports > Chain of Custody		View	Yes	Yes	Yes	Yes	Yes
Reports > Device Asset Tracking		View	Yes	Yes	Yes	Yes	Yes

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