Creating an order
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Navigate to Boarding > All Orders and click on Create order to start submitting a new order.
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Complete the Basic Information form by filling in the company and contact details. Once all records are added, click on Continue.
- Follow the Tool Tip
information guidance instructions or text to fill in the data accurately.
- The shown pages and required information might be different depending on the country your operating in.
The Contact details should be of the person required to sign the agreement / order. Add the email address where the order will be sent to. - Follow the Tool Tip
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Identify the device you wish to order and select the needed quantity, from the Payment devices form.
- Press Learn More
to read about the product and what is included in the device box.
- Press Learn More
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Provide information about the company address, where and when to ship and possible device receipt text headings, in the Addresses form.
- Enter the Company address (Legal entity address) of the business, for example main office address, head quarter etc. Use Google look up and select the correct address.
- Complete the Billing, shipping and installation address. If the billing, shipping and installment address matches the main company address, leave the preselected Same as company address. If it’s different, select from the drop list Add a new address.
- Billing address: Address to where any billing will be sent /referenced and/or specific contact details for invoice purpose.
- Shipping address: Address to where any ordered equipment will be sent and/or specific contact details for ship to purpose.
- Installation address: Address to where the ordered equipment will be installed, normally the store / site location.
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View all order details by expanding any order details section. Submit order by pressing Confirm & generate contract.
A confirmation message including the unique order ID is displayed on the screen to confirm that the order was successful. The order status will display as Submitted and later updated as the order progress.
Sign the order
An submitted order could require a signature of a contract or order form. This will be sent via email to the contact person(s) email alias for signature. The email is sent via No reply from Verifone and the signature method is using Adobe sign. If Electronic ID (EID) method is in use in the given country the email sent will be from service provider.
Review the order form and agreement, sign it digitally to confirm the order. A confirmation email is sent along with a copy of the signed order.