Creating an order
To create an order in MOP, follow the steps below or watch the video tutorial:
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Navigate to Boarding > All Orders and click on Create order to start submitting a new order.
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Complete the Basic Information form by filling in the company and contact details. Once all records are added, click on Continue.
- Follow the Tool Tip information guidance instructions or text to fill in the data accurately.
- The shown pages and required information might be different depending on the country you are operating in
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Identify the device you wish to order and select the needed quantity from the Payment devices form.
- Press Learn More to read about the product and what is included in the device box.
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Provide information about the company address, where and when to ship, and possible device receipt text headings in the Addresses form.
- Enter the Company address (Legal entity address) of the business, for example main office address, headquarters, etc. Use Google LookUp and select the correct address.
- Complete the Billing, shipping, and installation address. If the billing, shipping, and installment address matches the main company address, leave the preselected Same as company address. If it’s different, select from the drop list Add a new address.
- Billing address: Address to which any billing will be sent /referenced and/or specific contact details for invoice purposes.
- Shipping address: Address to which any ordered equipment will be sent and/or specific contact details for the purpose.
- Installation address: Address to where the ordered equipment will be installed, normally the store/site location.
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View all order details by expanding any order details section. Submit the order by pressing Confirm & generate contract.
A confirmation message including the unique order ID is displayed on the screen to confirm that the order was successful. The order status will display as Submitted and later updated as the order progresses.
Sign the order
A submitted order could require a signature of a contract or order form. This will be sent via email to the contact person(s) email alias for signature. The email is sent via No reply from Verifone, and the signature method is using Adobe Sign. If the Electronic ID (EID) method is in use in the given country, the email sent will be from the service provider.
Review the order form and agreement, and sign it digitally to confirm the order. A confirmation email is sent along with a copy of the signed order.