Transaction Types and Statuses
Overview
Verifone Central enables you to oversee shopper and merchant activities through a set of transactions. Each action taken during the transaction flow of the purchase is denoted by a transaction type. A transaction status is the current stage of a transaction during the transaction flow.
Transaction types
The following table describes the different types of transactions:
|
Transaction Type |
Description |
|---|---|
|
AUTHORISATION |
A transaction that verifies payment details and reserves the funds to be captured later. The amount transacted in the authorization cannot be adjusted. This transaction type is also referred to as final authorization to distinguish it from pre-authorization. |
|
CANCEL
|
A technical reversal transaction that is triggered due to a technical issue or timeout. The goal of this transaction is to ensure the cardholder does not get charged given that the current state of the transaction is unknown.
|
| CAPTURE | A transaction that specifies the amount that will be transferred after the settlement is completed. |
| CARD VERIFICATION | An authorization transaction with a zero amount that checks if the customer's card is valid. This transaction does not put any funds on hold. |
| EXTEND | A transaction which enables the expiry date for a pre-authorization to be extended. The pre-authorization can be captured at a later date. |
| LOAD | Adding funds to a stored value card, available for load, reload, top-up and deposit operations. |
|
PREAUTH |
A pre-authorization transaction is like an authorization, with the difference that the final transaction amount can be adjusted. |
| REDEMPTION ORDER |
A transaction which enables users to use their redemption point and is not considered a financial transaction. This operation is only supported for Amex Pay with Points. |
|
PREAUTH_INCREMENT |
The pre-authorized amount has been increased. (POS only)
|
|
PREAUTH_COMPLETION |
The capture of funds for pre-authorization has been completed. (POS only). |
| REAUTHORISATION | A reauthorization of a previous pre-authorization. This can made be for a new amount but is typically used to extend the expiry date of a Visa pre-authorization if it is about to expire. |
| REFUND | A single step transaction which results in a credit amount to the cardholder. Two types of refunds are supported: matched and un-matched. For more information on the types of refunds, check |
|
SALE |
A single step transaction that is automatically captured. It combines authorization and capture transactions and is called a "purchase" transaction. |
|
VOID |
A merchant triggered cancellation or partial cancellation of a transaction. Depending on the acquirer/settlement model, this could result in an online transaction or in removing a transaction from a settlement file before submitting it for settlement. |
Transaction Types and Statuses
The following table details the most used stages of transaction types used in Verifone Central:
|
Transaction Type |
Transaction Status |
Description |
|---|---|---|
|
AUTHORISATION |
APPROVED |
The transaction has been approved by the acquirer. The APPROVED transaction status is the same as the AUTHORISED transaction status, the former being applied specifically to transactions using PayPal. |
|
AUTHORISATION |
AUTHORISED |
The transaction has been authorized by the acquirer.
|
|
AUTHORISATION |
DECLINED |
The transaction has been declined by the acquirer.
|
|
AUTHORISATION |
EXCEPTION |
The authorization transaction has not been approved due to a technical or operational error that occurred during the authorization process. This is only available to APMs. The authorization may fail due to:
|
|
AUTHORISATION |
FAILED |
The authorization transaction has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details.
|
|
AUTHORISATION |
INITIATED |
The authorization has been requested by the shopper. Only available for APMs. |
|
CANCEL
|
APPROVED |
The cancelation of the transaction has been approved by the acquirer. The APPROVED transaction status is the same as the AUTHORISED transaction status, the former being applied specifically to transactions using PayPal.
|
|
CANCEL
|
AUTHORISED |
The cancelation of the transaction has been approved by the acquirer. |
|
CANCEL
|
CANCELLED |
The cancellation of the transaction has been declined by the initiator. |
|
CANCEL
|
DECLINED |
The cancellation of the transaction has been declined by the acquirer.
|
|
CANCEL
|
FAILED |
The cancel transaction has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details.
|
|
CAPTURE |
AUTHORISED |
The capture of the transaction amount has been approved by the acquirer. |
|
CAPTURE
|
DECLINED |
The capture of the transaction amount has been declined by the acquirer. |
|
CAPTURE
|
FAILED |
The capture of the transaction amount has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details. |
|
CAPTURE
|
SETTLED |
The capture of the transaction amount has been successfully processed for settlement. As soon as settlement is completed, the funds will be transferred. |
|
CAPTURE
|
SETTLEMENT_FAILED |
The settlement for the capture transaction has not been successful. |
|
CARD_VERIFICATION |
AUTHORISED |
The validity of the customer’s card has been successfully verified by the acquirer. |
|
CARD_VERIFICATION |
DECLINED |
The card verification transaction has been rejected by the acquirer. |
|
CARD_VERIFICATION |
FAILED |
The card verification transaction has been rejected due to an error that occurred during the transaction processing. |
| EXTEND | AUTHORISED | The pre-authorization expiry date has been extended. |
| EXTEND | FAILED | The pre-authorization expiry date could not be extended. |
|
LOAD |
AUTHORISED |
The LOAD transaction has been approved by the acquirer. |
|
LOAD |
DECLINED |
The LOAD transaction has been rejected due to an error that occurred during processing. |
|
LOAD |
FAILED |
The load transaction has been rejected due to an error that occurred during the transaction processing.
|
|
PREAUTH |
AUTHORISED |
The pre-authorization has been accepted by the acquirer
|
|
PREAUTH |
DECLINED |
The transaction has been declined by the acquirer in the pre-authorization phase. |
|
PREAUTH |
FAILED |
The preauthorization transaction has been rejected due to an error that occurred during the transaction processing. |
|
PREAUTH_INCREMENT |
AUTHORISED |
The pre-authorized amount has been increased. (POS only) |
|
REAUTHORISATION |
AUTHORISED
|
The transaction has been re-authorized by the acquirer. (POS only) |
| REDEMPTION ORDER | AUTHORISED | The redemption order has been authorized. |
| REDEMPTION ORDER | FAILED | The redemption order has not been authorized. |
|
REFUND
|
APPROVED |
The refund request has been approved. The APPROVED transaction status is the same as the AUTHORIZED transaction status, the former being applied specifically to transactions using PayPal.
|
|
REFUND
|
AUTHORISED |
The refund has been authorized by the acquirer. |
|
REFUND
|
COMPLETED |
The refund transaction has been completed. The COMPLETED transaction status is the same as the AUTHORISED transaction status, the former being applied specifically to transactions using crytopcurrencies. |
|
REFUND
|
DECLINED |
The refund request has been declined by the acquirer. |
|
REFUND
|
FAILED |
The refund transaction has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details. |
|
REFUND
|
SETTLED |
The refund request has been successfully processed for settlement. As soon as the settlement is finalized the funds will be transferred. |
|
REFUND |
SETTLEMENT_FAILED |
The settlement for the refund transaction has not been successful. |
|
SALE
|
APPROVED |
The sale transaction has been approved by the acquirer. The APPROVED transaction status is the same as the AUTHORISED transaction status, the former being applied specifically to transactions using PayPal. |
|
SALE
|
AUTHORISED |
The sale transaction has been authorized by the acquirer. |
|
SALE
|
CANCELLED |
The sale transaction has been declined by the initiator. Only used for APMs. |
|
SALE
|
COMPLETED |
The sale transaction has been completed. The COMPLETED transaction status is the same as the AUTHORISED transaction status, the former being applied specifically to transactions using crytopcurrencies.
|
|
SALE
|
DECLINED |
The sale transaction has been declined by the acquirer
|
|
SALE
|
EXCEPTION |
The sale transaction has not been approved due to a technical or operational error that occurred during the authorization process. This is only available to APMs. The authorization may fail due to:
|
|
SALE
|
FAILED |
The sale transaction has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details.
|
|
SALE
|
INITIATED |
The sale transaction has been requested by the shopper. Only available to APMs. |
|
SALE
|
SETTLED |
The sale transaction has been successfully captured for settlement. As soon as the settlement is finalized the funds will be transferred. |
|
SALE
|
SETTLEMENT_FAILED |
The settlement for the sale transaction has not been successful. |
|
VOID |
AUTHORISED |
The void of the transaction has been authorized. |
|
VOID |
DECLINED |
The void of the transaction has been declined by the acquirer
|
|
VOID |
FAILED |
The void of the transaction has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details. |
