Blocking rulesets

Last updated: 04-Jul-2024

Overview

Verifone's Blocking Rulesets feature enables merchants to set certain rules, based on which transactions are automatically blocked by Verifone, without informing the cardholder of the transaction decline reason. As a result, merchants can save fees for transactions that are not forwarded for further processing. If the transaction activates a blocking ruleset, it is declined by Verifone.

Availability

The Blocking Rulesets in Verifone Central can be created by users with a Merchant Admin role and need to be applied at Merchant Organization level or they can be applied to all Child Organizations.
Merchant Reviewer, Merchant Supervisor, Merchant User roles are only able to view (read) the Blocking Rulesets. See more in the Users and merchants roles table.

Managing blocking rulesets

To add, edit and customize blocking rulesets follow the below steps.

Add a blocking ruleset

To add a blocking ruleset, follow these steps:

Log in to your Verifone Central account.
Navigate to Administration and click on Blocking Rulesets.
Click on Create ruleset.
Provide a Name for your new ruleset. You can either Apply the ruleset to:
- the organization for which the ruleset is created (by selecting This organization only) or
- all child organizations from the organization level (by selecting Apply to child organizations)
The inherited rulesets can be customized as per your needs. For more information see the Customize inherited blocking rulesets section.
Select a rule from the Rules drop-down list, choose the logic operator for the rule, and enter/ select a value. After you select a rule and its values, click on the Add Rule button if you want to add a bundle of rules under the same ruleset.
After adding the desired rules to your new ruleset, click on Create ruleset. For information on all the rules and their logic see the Rules logic in Verifone Central documentation.
Your new blocking ruleset is created. A pop-up message will be displayed. You can see your blocked transactions in the Transaction Details tab from Transaction report.
You can add a new ruleset if you wish so by clicking the Add new ruleset button in the upper-right corner. You can set multiple rulesets for a merchant entity.

Edit a blocking ruleset

To edit/ change a ruleset, follow these steps:

Log in to your Verifone Central account.
Navigate to Administration and click on Blocking Rulesets.
Click on the ruleset you want to edit.
In the next window, click on Edit ruleset.
Update the ruleset and click Save changes.
You can also discard your changes by clicking the Discard button.
If you choose to delete your ruleset, click the Delete ruleset button. A pop-up message will appear.

Customize inherited blocking rulesets

Go to Administration, under the Advanced Settings section and open the Blocking ruleset option.
All your inherited rulesets will be displayed on the screen.
To customize and override the inherited rulesets, click on the Customize rulesets button.
In the confirmation dialog box, click on Customize to proceed or select Keep inherited rulesets if you want to keep the existing rules.
Three options are available when customizing your blocking rulesets.
- Add new ruleset – this will allow you to add additional rulesets; see the Add a blocking ruleset section.
- Edit / Delete (an existing) ruleset – this will allow you to edit or delete the inherited rulesets, or the new one(s) added by you; see the Edit a blocking ruleset section.
- Revert rulesets – this will allow you to revert to the inherited blocking ruleset(s) and delete all your newly created / edited custom rulesets.