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Update a subscription

Last updated: 22-Apr-2024
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Overview

Change specific details about a subscription. Use the updateSubscription method to change specific details about a subscription.

Parameters

Parameters Type/Description

sessionID

Required (string)

 

Session identifier, the output of the Login method. Include sessionID into all your requests. 2Checkout throws an exception if the values are incorrect.  The sessionID expires in 10 minutes.

Subscription

Required (Object)

 

You need to include the entire Subscription object keeping its structure unchanged (retrieve it using getSubscription) but you can update only specific parameters enumerated below.

 

EndUser

Object

 

 

End user details.

 

ExpirationDate

String

 

 

Subscription expiration date - If you changed the time zone for the 2Checkout API by editing system settings under Account settings, then 2Checkout calculates the ExpirationDate according to your custom configuration. Note: The default 2Checkout API time zone is GMT+02:00.

You cannot set an expiration date from the past.

 

SubscriptionEnabled

Boolean

 

 

Possible values: TRUE/FALSE

 

RecurringEnabled

Boolean

 

 

Possible values: TRUE/FALSE

 

ExternalCustomerReference

String

 

 

Unique customer alphanumeric (string) identifiers that you control. Use this to 

move a subscription from under a customer to another customer entity. 2Checkout moves subscription under the customer for which you provide the External customer reference during the subscription update process. View example.

 

ProductId

Int

 

 

System-generated unique product ID. Needs to be the ID of an existing product in the 2Checkout system created under your account.

The product ID governs the product to which the subscription is associated with.

Product types must match Regular - Regular or Bundle - Bundle.

IDs must identify products with the renewal system enabled (max billing cycle 36 months).

 

ProductName

String

 

 

The name of the product for identifier used under ProductID.

 

ProductQuantity

Int

 

 

Ordered quantity.

 

PriceOptionCodes

Array

 

 

Array of product options codes. Pricing options codes are case sensitive.

To impact the renewal price, the PriceOptionsCodes need to belong to price options of pricing configurations used for the product with which the subscription is associated.

ChurnReasons Array
 

This payload can be sent only when the Subscription object (from above) will have RecurringEnabled set as TRUE. Possible values for this field are:
CHURN_REASON_NOT_SATISFIED_PRODUCT

CHURN_REASON_ENABLED_BY_MISTAKE

CHURN_REASON_PREFER_MANUAL

CHURN_REASON_ALREADY_RENEWED

CHURN_REASON_DONT_NEED

CHURN_REASON_WANT_PAUSE

CHURN_REASON_COVID

CHURN_REASON_HIGH_PRICE

CHURN_REASON_NOT_SATISFIED_SUPPORT

CHURN_REASON_EXTRAORDINARY

CHURN_REASON_OTHER

ChurnReasonOther String
  This field should have a value only if the ChurnReasons has the CHURN_REASON_EXTRAORDINARY or CHURN_REASON_OTHER values

 

All other parameters of the Subscription object are non-editable.

The 2Checkout system uses the updated subscription information for:

  • Manual and automatic renewals
  • Upgrades
  • Trial conversions

Response

Parameters Type/Description

Boolean

true or false depending on whether the changes were successful or not.

Request

<?php

require ('PATH_TO_AUTH');

$subscriptionReferenceTest = 'YOUR_SUBSCRIPTION_REFERENCE';

try{
    $retrievedSubscription = $client->getSubscription($sessionID, $subscriptionReferenceTest);
}

catch (SoapFault $e) {
    echo "Retrieved Subscription: " . $e->getMessage();
    exit;
}

var_dump ($updatedSubscription);


$retrievedSubscription->RecurringEnabled = false;
$retrievedSubscription->SubscriptionEnabled = false;
$retrievedSubscription->ExpirationDate = '2026-12-12';

$churnReasons = ['CHURN_REASON_OTHER'];
$churnReasonOther = 'I refuse to continue the subscription';

try {
    $updatedSubscription = $client->updateSubscription($sessionID, $retrievedSubscription);
}
catch (SoapFault $e) {
    echo "updatedSubscription: " . $e->getMessage();
    exit;
}
var_dump("updatedSubscription", $updatedSubscription);

?>

 

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