Retrying the payment for an order

Overview 

Customers can retry making a payment if the initial payment fails, without placing a new order. The customer can use other payment details or a different payment method.  

Availability 

Available for all orders placed via API and on all packages. 

Request example 

To retry a payment for an already placed order, provide the order reference number in the Place Order API call in the RefNo parameter placed in the root of the request object. 

{ 
   "Language":"en", 
   "Country":"US", 
   "CustomerIP":"10.10.10.10", 
   "RefNo":"123456622", 
   "Source":"Website", 
   "ExternalCustomerReference":"externalCustomerId", 
   "Currency":"USD", 
   "MachineId":"123456789", 
   "Items":[ 
      { 
         "Code":"5DCB30C6B0", 
         "Quantity":1 
      } 
   ], 

   "BillingDetails":{ 
      "FirstName":"Customer First Name", 
      "LastName":"Customer Last Name", 
      "CountryCode":"US", 
      "State":"California", 
      "City":"San Francisco", 
      "Address1":"Example Street", 
      "Zip":"90210", 
      "Email":"example@email.com" 
   }, 
   "PaymentDetails":{ 
      "Type":"TEST", 
      "Currency":"USD", 
      "PaymentMethod":{ 
         "CardNumber":"4111111111111111", 
         "CardType":"VISA", 
         "ExpirationYear":"2023", 
         "ExpirationMonth":"12", 
         "HolderName":"John Doe", 
         "CCID":"123", 
         "Vendor3DSReturnURL":"http:\/\/yoursuccessurl.com", 
         "Vendor3DSCancelURL":"http:\/\/yourcancelurl.com" 
      }, 
      "CustomerIP":"10.10.10.10" 
   } 
}