Skip to main content

Disable a subscription

Last updated: 22-Apr-2024
Rate this article:

Overview

Use the cancelSubscription method to disable an active subscription. 2Checkout disables the subscription immediately and no longer performs any recurring billing actions.

Parameters

Parameters Type/Description

sessionID

Required (string)

 

Session identifier, the output of the Login method. Include sessionID into all your requests. 2Checkout throws an exception if the values are incorrect.  The sessionID expires in 10 minutes.

SubscriptionReference

Required (string)

 

Unique, system-generated subscription identifier.

ChurnReasons Array
 

Possible values for this field are:

CHURN_REASON_NOT_SATISFIED_PRODUCT

CHURN_REASON_ENABLED_BY_MISTAKE

CHURN_REASON_PREFER_MANUAL

CHURN_REASON_ALREADY_RENEWED

CHURN_REASON_DONT_NEED

CHURN_REASON_WANT_PAUSE

CHURN_REASON_COVID

CHURN_REASON_HIGH_PRICE

CHURN_REASON_NOT_SATISFIED_SUPPORT

CHURN_REASON_EXTRAORDINARY

CHURN_REASON_OTHER

ChurnReasonOther String
  This field should have a value only if the ChurnReasons has the CHURN_REASON_EXTRAORDINARY or CHURN_REASON_OTHER values

Response

Parameters Type/Description

Boolean

true or false depending on whether the call resulted in success or not.

Request

<?php

require ('PATH_TO_AUTH');

$subscriptionReference = 'YOUR_SUBSCRIPTION_REFERENCE';

try {
    $disableSubscription = $client->cancelSubscription($sessionID, $subscriptionReference);
}
catch (SoapFault $e) {
    echo "disableSubscription: " . $e->getMessage();
    exit;
}
var_dump("disableSubscription", $disableSubscription);
Rate this article:

Need help?

Do you have a question? If you didn’t find the answer you are looking for in our documentation, you can contact our Support teams for more information. If you have a technical issue or question, please contact us. We are happy to help.

Not yet a Verifone customer?

We’ll help you choose the right payment solution for your business, wherever you want to sell, in-person or online. Our team of experts will happily discuss your needs.

Verifone logo