2Checkout sends the first Instant Payment Notification (IPN) instantaneously for events per your account’s Notification Settings.
1
Stage 2:
If the initial notification fails, one (1) retry is made at a 3 minute interval.
1
Stage 3:
If the issue persists, and requests continue to result in failures, another two (2) tries are made, at 15-minute intervals.
2
Stage 4:
Following the four tries made in Stage 3, the 2Checkout system will perform three (3) more retries at 1 hour intervals.
3
Stage 5:
The next attemps are made at three (3) hour intervals and are continuous requests for a maximum of 54 retries in total since the notification was initially triggered.
Do you have a question? If you didn’t find the answer you are looking for in our documentation, you can contact our Support teams for more information. If you have a technical issue or question, please contact us. We are happy to help.
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