Retrieve churn reasons

Overview

Use the getChurnReasons method to retrieve all the churn reasons for a specific merchant with data in a specific language.

Parameters

Request

<?php 

include('Config.php'); 

// Grab Config Values 
$config = new ConfigScripts(); 
$apiVersion = '6.0'; 
$i = 1; 
$host = 'http://api.avangate.local:8081/rpc/' . $apiVersion . "/"; 

// Login to get the session id; 
$sessionID = $config->rpcLogin($host); 

$language = 'en'; 

$jsonRpcRequest = array ( 
  'jsonrpc' => '2.0', 
  'id' => $i++,
  'method' => 'getChurnReasons',
  'params' => [$sessionID, $language]
); 

$response = $config->callRPC($jsonRpcRequest, $host, true); 

print_r(json_encode($response)); 

?>

Response

An array of churn reason objects, made of country code and translation.

[
    {
        "Code": "CHURN_REASON_NOT_SATISFIED_PRODUCT",
        "Translation": "Not satisfied with the product/service"
    },
    {
        "Code": "CHURN_REASON_PREFER_MANUAL",
        "Translation": "Prefer to manually renew my subscription"
    }, 
    { 
        "Code": "CUSTOM_REASON_1", 
        "Translation": "Translation of custom reasons 1" 
    } 
]