Retrieve churn reasons

Overview

Use the getChurnReasons method to retrieve all the churn reasons for a specific merchant with data in a specific language.

Parameters

Request

<?php

$apiVersion = '6.0'; 
$host = "http://api.avangate.local:8081/soap/".$apiVersion."/"; 
$client = new SoapClient($host."?wsdl", array('location' => $host, 'cache_wsdl' => WSDL_CACHE_NONE)); 
$client->__setCookie('XDEBUG_SESSION', 'PHPSTORM'); 
$merchantCode = "124231873235"; 
$key = "%&7+J[Q7T!B!1(z1e7&a"; 
$date = gmdate('Y-m-d H:i:s'); 
$string = strlen($merchantCode) . $merchantCode . strlen($date) . $date;
$hash = hash_hmac('md5', $string, $key); 
try {
    echo "login \r\n"; 
    $sessionID = $client->login($merchantCode, $date, $hash); 
} catch (SoapFault $e) { 
    echo  $e->getMessage();
} 
print_r("session: ". $sessionID); 

$language = 'en'; 

try {
    $churnReasons = $client->getChurnReasons($sessionID, $language);
} 
catch (SoapFault $e) {
    echo "churn reasons: " . $e->getMessage();
    exit;
}
var_dump("churn reasons", $churnReasons);

Response

An array of churn reason objects, made of country code and translation.

[
    {
        "Code": "CHURN_REASON_NOT_SATISFIED_PRODUCT",
        "Translation": "Not satisfied with the product/service"
    },
    {
        "Code": "CHURN_REASON_PREFER_MANUAL",
        "Translation": "Prefer to manually renew my subscription"
    }, 
    { 
        "Code": "CUSTOM_REASON_1", 
        "Translation": "Translation of custom reasons 1" 
    } 
]