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Online payments

Swish

Last updated: 12-Nov-2024

Overview

Checkout can be used to accept Swish payments.

Integration options supported : Hosted payment page (HPP) or IFRAME.

This guide requires familiarity with Accepting payments.

How to decide to use mCommerce or eCommerce flows?

  • Paying with Swish in an Android/iOS app: Use the mCommerce flow and switch to the Swish app automatically without human interaction.
  • Paying with Swish in a web browser on Android/iOS: Use the mCommerce flow and switch to the Swish app automatically without human interaction.
  • Paying with Swish in a web browser on desktop: Use the eCommerce flow where the user inputs their phone number to start the payment.
 
In case of eCommerce flow, the app_phone_number field is required. In case of mCommerce, it is not.

Integrate Swish via Checkout (HPP)

Parameters Type Required Description
entity_id String Yes Entity ID obtained from Verifone Central. The Entity ID can be found in Verifone Central, under Administration → Organisations. The 'Organisation ID' listed is the Entity ID.
currency_code String Yes Supported currency: SEK
amount integer Yes Transaction amount - The minimum value accepted is "100" (1 SEK)
configuration.swish Object Yes Object carrying the parameters required for making a Swish payment
app_phone_number String No

Indicates the phone number registered with Swish Mobile App.

Customer can provide the phone number in the checkout page.

shopper_interaction String No

Shopper interaction to send within the payment request. Default value : "ECOMMERCE"

Enum: "ECOMMERCE" "MCOMMERCE"

Shopper interaction to send within the payment request.

Authorization and capture

Swish transactions through the Checkout can be used to do a sale through automatic capture.

Sending a checkout request using Swish payment method:

{
    "currency_code": "SEK",
    "entity_id": "b42d5c50-e6bf-4499-b20d-b36bdcbea4ba",
    "customer": "51c11df6-2e43-44e4-95dd-598ffe6e4361",
    "configurations": {
        "swish": {
            "app_phone_number": "46740555072",
            "shopper_interaction": "ECOMMERCE"
        }
    },
    "amount": 1,
    "merchant_reference": "Order-1111",
    "interaction_type": "HPP"
}

Handling responses

Example of successful checkout via the Checkout:

[
  {
    "type": "TRANSACTION_INITIATED",
    "id": "41fc9ea6-b01f-42dd-96ab-2cf50dbce26a",
    "timestamp": "2021-10-20T09:21:38.429Z",
    "details": {
      "amount": 850,
      "blocked": false,
      "created_at": "2021-10-20T09:21:37.75308Z",
      "customer": "4b32a5ef-dd84-45ba-81ae-f676ef032580",
      "details": {},
      "merchant_reference": "103b0aab-5e2c-4b68-9d18-09eb4411bca7",
      "status": "INITIATED",
      "shopper_interaction": "ECOMMERCE",
      "geo_location": [
        28.6327,
        77.2198
      ],
      "city": "New Delhi",
      "country_code": "NL",
      "id": "502ace6c-f25c-49b5-8f85-ec290fa781f8",
      "processor": "SWISH",
      "payment_product": "SWISH",
      "payment_product_type": "Swish"
    }
  },
  {
    "type": "TRANSACTION_SUCCESS",
    "id": "de504bb2-1818-4de9-8422-64cc09773370",
    "timestamp": "2021-10-20T09:23:09.238Z",
    "details": {
      "id": "502ace6c-f25c-49b5-8f85-ec290fa781f8",
      "processor_reference": null,
      "status": "SETTLED",
      "authorization_code": null,
      "cvv_result": null,
      "details": {
        "mid": null
      },
      "reason_code": null,
      "rrn": null,
      "stan": null,
      "additional_data": {
        "acquirer_response_code": null,
        "initiator_trace_id": null
      }
    }
  }
]

Example of failed Swish payment via the Checkout:

[
  {
    "type": "TRANSACTION_DECLINED",
    "id": "8b512de7-9ad1-4c9f-a189-8c91c2b53690",
    "timestamp": "2021-10-20T09:26:52.504Z",
    "details": {
      "id": "0a1f3875-524b-406f-afd7-0cf0b7461da3",
      "processor_reference": null,
      "status": "DECLINED",
      "authorization_code": null,
      "cvv_result": null,
      "details": {
        "mid": null
      },
      "reason_code": null,
      "rrn": null,
      "stan": null,
      "additional_data": {
        "acquirer_response_code": null,
        "initiator_trace_id": null
      }
    }
  }
]
 
To ensure that the redirection request was not tampered with, always check that the transaction_id received as query parameter in the redirection matches the transaction_id property of the retrieved Checkout. If those are not matching, this is indication of either an incorrect integration, that the redirection to your return_url did not originate from Verifone, or transaction_id was tampered with.

You can now store the transaction_id value together with the order 1234 in your system to link the two together.

Scenarios

The table below describes the different outcomes of a Checkout. A full list of error codes is available.

Description Result Merchant action
Transaction is not completed in three minutes by the customer from the Swish app Redirect: checkout_id={checkout_id} & transaction_id={transaction_id} & errorCode=123 Checkout page will get timed out with a 504 Timeout error. And we will initiate a technical reversal.
Failed transaction* Redirect: checkout_id={checkout_id} & transaction_id={transaction_id} & errorCode=123 Unsuccessful payment (technical reason), do not display order confirmation
Successful transaction Redirect: checkout_id={checkout_id} & transaction_id={transaction_id} Display order confirmation
Customer visits the URL of an already completed Checkout Redirect: checkout_id={checkout_id} & errorCode=168 Display corresponding message to the customer. Checkout is completed whenever there was a single successful payment processed through it.
Customer visits the URL of an expired Checkout Redirect: checkout_id={checkout_id} & errorCode=169 Display corresponding message to the customer. Checkout is expired whenever the expiry_time is reached.
Customer visits the URL of a Checkout which has reached the maximum of failed payment attempts Redirect: checkout_id={checkout_id} & errorCode=165 Display corresponding message to customer. Payments through a single Checkout can be attempted up to three times unsuccessfully.
Form validation errors / Other service failures on the Checkout page Displays error alert to Customer on the page Customer is prompted to correct their form input and retry the payment or try using alternate card or another payment method

*Failed transaction - Depending on which step in the payment process failed, the transaction_id might not always be present as the query parameter.

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