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Online payments

Error Handling and Troubleshooting

Last updated: 13-Mar-2024

If you encounter any errors during the installation and configuration of the WooCommerce plugin, you can find a log of all errors in the WooCommerce dashboard, under WooCommerce → Status → Logs. In order to speed up the resolution, attach these logs when creating a support ticket to Verifone as it will help our support teams track down the issue.


On the right-hand side of the screen, select the log you wish to view and click on the View button.

woo test log

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Do you have a question? If you didn’t find the answer you are looking for in our documentation, you can contact our Support teams for more information. If you have a technical issue or question, please contact us. We are happy to help.

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