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Error Handling and Troubleshooting

Last updated: 10-Mar-2023

If you encounter any errors during the installation and configuration of the WooCommerce plugin, you can find a log of all errors in the WooCommerce dashboard, under WooCommerce → Status → Logs. In order to speed up the resolution, attach these logs when creating a support ticket to Verifone as it will help our support teams track down the issue.

logs

On the right-hand side of the screen, select the log you wish to view and click on the View button.

woo test log

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Do you have a question? On our Support page you will find a list with answers to frequently asked questions.
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