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Add an electronic/physical product to your catalog

Add an electronic/physical product to your catalog

Last updated: 06-Mar-2025
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Overview

Whether you add electronic or physical/tangible goods to your catalog to sell and deliver to your customers, the process is the same. You need to use the 2Checkout Control Panel to define the details of your product. For physical products, you need to define the weight and the handling fees associated with your tangible products.

Availability

Selling physical goods is available upon request. Contact 2Checkout for additional details.

Requirements

Make sure to have the mandatory physical product info on hand.

Set up an electronic/physical product

To add a product (either electronic or physical) to your catalog, log in to your 2Checkout Control Panel.

  1. Navigate to DashboardSetupProducts.
  2. Click on the Add product button.
    Add product
  3. Fill in the details of your product:
    • Select the product type: electronic or physical/tangible (for physical products you need to fill in the physical setup as well).
    • Select the Product tax category from the drop-down menu to help you with tax determination.
      Product information
    • Fill in the Product name, Product code, Product group, Product external reference, Quantity, and select whether the product is sold as a standalone (Regular) or in a combo (Bundle).
    • Set the price and the billing cycle (for electronic products sold on a subscription basis).
    • Add the marketing details (product description, system requirements, category, and check additional fields if necessary).
  4. Click the green Add product button at the bottom of the page to save your product.

     
    If the informational message “New product will be added in disabled state” is displayed, proceed to the Request product activation section.

    Save product

Request product activation

  1. Add all product information so that your product is ready for sale, such as description, price and renewal price, renewal settings, fulfillment settings, etc.
  2. When ready, go to Information tab in the product editor and click the Request activation button.
    Product information tab
  3. You will be prompted to enter the Product URL (required) and additional information (optional) such as authentication details for the page, if protected.
    Request activation
  4. Once you have provided the necessary info, click the Send request button.
  5. Wait for your product to be reviewed by 2Checkout. If your product is approved, it will immediately become active and you can start selling it.
    Product activation pending approval
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Need help?

Do you have a question? If you didn’t find the answer you are looking for in our documentation, you can contact our Support teams for more information. If you have a technical issue or question, please contact us. We are happy to help.

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