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Payment failed (offline payment methods)

Payment failed (offline payment methods)

Last updated: 07-Jul-2023
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Overview

Use the variables in the list below to customize the Payment failed (offline payment methods) shopper email according to your needs.

Check the 'Mandatory' column to see the variables that are required in your customized version of the e-mail.

Variable name Description Test value Mandatory

BANKACCOUNT

2Checkout bank account

[NLXXABNAXXXXXXXXXX (IBAN)]

No

BANKIBAN

2Checkout bank IBAN

ABNANL2XXX

No

BANKNAME

2Checkout bank name

 ABN AMRO Bank Amsterdam

No

BANKROUTINGNUMBER

2Checkout bank routing number

0

No

BANKSWIFT

2Checkout bank swift code

ABNANL2XXX

No

BOLETO_SLIP_URL

URL pointing to Boleto slip

0

No

BUSINESS_COMPANY

2Checkout company name

2Checkout

Yes

BUSINESS_HOTLINE

2Checkout support phone

0

No

BUSINESS_HOTLINEUS

2Checkout US hotline number

0

No

BUSINESS_OPEMAIL

2Checkout operational email address

support@avangate.com

No

BUSINESS_SUPEMAIL

2Checkout support email address

support@avangate.com

No

CURRENCY

Order billing currency

USD]

Yes

CURRENCY_ORIGINAL

Original order currency (applicable to refunds)

0

No

ENCRYPTED_MERCHANT_CODE

Encrypted merchant code

0

No

FIRSTNAME

Shopper's first name used on the delivery information

[John

No
GATEWAY_ERROR_CODE Gateway error code

GW_PROCESSING_ERROR

See the full list of Possible Values

No
GATEWAY_ERROR_MESSAGE Reason why the transaction failed. (e.g. Invalid card, insufficient funds) Error processing the card transaction. The card account has not been debited. Card data is invalid or incomplete. No

GENERALTOTAL

Total order price

[56.50

Yes

HAS_RENEWAL_PRODUCTS

Flag that indicates whether at least one product has renewal settings

0

No

HOTLINE_NUMBERS

0

0

No

IS_RENEWAL

Flag that indicates whether at least one product has renewal settings

0

No

LASTNAME

Shopper's last name used on the delivery information

Doe]

No

MYACCOUNT_URL_UPDATE_CC

URL for updating credit card information in myAccount

0

No

MY_ACCOUNT_URL_UPDATE_CC

URL for updating credit card information in myAccount

0

No

NAMES_OF_PRODUCTS

Names of all products in the order, comma-separated

0

No

ORDERDATE

Order placement date

[2011-01-01]

Yes

ORDER_AMOUNT_ORIGINAL

Original order value (applicable to refunds)

0

No

ORDER_DATE_STANDARD_FORMAT

The standard format used for the order placement date

0

No

ORDER_FLOW

Purchase flow used to place the order

0

No

ORDER_STATUS

Order status

0

No

PAYABLE_TO

Payee name (applicable to wire transfer)

0

No

PAYMENT_REFERENCE

Payment reference for wire transfer

0

No

PAYMENT_TYPE_INFO

English payment method name. Includes last four card digits (if applicable).

0

No

PAYTYPE

Identification number for the payment method selected during the ordering process.

0

No

PRODUCTS

0

0

No

PRODUCTS[index1].BILLING_CYCLE

Indicates how many renewals have been successfully performed so far (on the subscription)

11

No
PRODUCTS[index1].CODE Product code. P_CODE No

PRODUCTS[index1].DISCOUNT

Product discount value per product line

[2.00

No

PRODUCTS[index1].INFO

Additional product information defined by the merchant when generating buy links.

[Product info 1]

No

PRODUCTS[index1].LICENSE_TYPE

Type of purchased subscription

0

No

PRODUCTS[index1].PCODE

Product code.

[P_CODE_1]

No

PRODUCTS[index1].PID

Product ID number

1001

No

PRODUCTS[index1].PNAME

Product name

[Test product name 1]

No

PRODUCTS[index1].PRICE

Product unit price

[20.00

No

PRODUCTS[index1].PRODUCT_OPTIONS[index2]

0

0

No

PRODUCTS[index1].PRODUCT_OPTIONS[index2].OptionText

Ignore internal var.

0

No

PRODUCTS[index1].PROMONAME

Name of the promotion applied to the product

[Some promotion]

No

PRODUCTS[index1].QUANTITY

Purchased product quantity

[2]

No

PRODUCTS[index1].SHORT_DESCRIPTION

Short product description

0

No
PRODUCTS[index1].SKU Product SKU SKU1234 No

PRODUCTS[index1].TOTAL

Total gross price per product line (before applying discounts)

[45.60

No

PRODUCTS[index1].VAT

VAT/Sales tax value per product line

[3.80

No

PRODUCTS_DATA[index1].IdProduct

Product ID number

0

No

PRODUCTS_DATA[index1].PRODUCT_SHORT_DESCRIPTION

Short product description

0

No

PRODUCTS_NO

Number of products in the cart.

0

No

QR_CODE_SRC

The QR code URL to be used for payments with bank/wire transfer

0

No

REFNO

Order reference number

[9xxxxx]

Yes

RETRYLINK

Payment retry link

https://secure.avangate.com/

No

RETRY_LINK

Payment retry link

0

No

SELLERCOMPANY

Merchant's company name

[Software Company Name]

No

TOTALEQUIV

The order amount converted to all the merchant's currencies

0

No

UNSUBSCRIBE_LINK

Shopper unsubscribe link

0

No

UPLOADLINK

File upload link

0

No

UPLOAD_LINK

File upload link

0

No

WEBSITE

Website where the shopper placed the order

http://www.software-company-website.com

Yes
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Do you have a question? If you didn’t find the answer you are looking for in our documentation, you can contact our Support teams for more information. If you have a technical issue or question, please contact us. We are happy to help.

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