Payment failed (offline payment methods)
Overview
Use the variables in the list below to customize the Payment failed (offline payment methods) shopper email according to your needs.
Check the 'Mandatory' column to see the variables that are required in your customized version of the e-mail.
| Variable name | Description | Test value | Mandatory |
|---|---|---|---|
|
BANKACCOUNT |
2Checkout bank account |
[NLXXABNAXXXXXXXXXX (IBAN)] |
No |
|
BANKIBAN |
2Checkout bank IBAN |
ABNANL2XXX |
No |
|
BANKNAME |
2Checkout bank name |
ABN AMRO Bank Amsterdam |
No |
|
BANKROUTINGNUMBER |
2Checkout bank routing number |
0 |
No |
|
BANKSWIFT |
2Checkout bank swift code |
ABNANL2XXX |
No |
|
BOLETO_SLIP_URL |
URL pointing to Boleto slip |
0 |
No |
|
BUSINESS_COMPANY |
2Checkout company name |
2Checkout |
Yes |
|
BUSINESS_HOTLINE |
2Checkout support phone |
0 |
No |
|
BUSINESS_HOTLINEUS |
2Checkout US hotline number |
0 |
No |
|
BUSINESS_OPEMAIL |
2Checkout operational email address |
No | |
|
BUSINESS_SUPEMAIL |
2Checkout support email address |
No | |
|
CURRENCY |
Order billing currency |
USD] |
Yes |
|
CURRENCY_ORIGINAL |
Original order currency (applicable to refunds) |
0 |
No |
|
ENCRYPTED_MERCHANT_CODE |
Encrypted merchant code |
0 |
No |
|
FIRSTNAME |
Shopper's first name used on the delivery information |
[John |
No |
| GATEWAY_ERROR_CODE | Gateway error code |
GW_PROCESSING_ERROR See the full list of Possible Values |
No |
| GATEWAY_ERROR_MESSAGE | Reason why the transaction failed. (e.g. Invalid card, insufficient funds) | Error processing the card transaction. The card account has not been debited. Card data is invalid or incomplete. | No |
|
GENERALTOTAL |
Total order price |
[56.50 |
Yes |
|
HAS_RENEWAL_PRODUCTS |
Flag that indicates whether at least one product has renewal settings |
0 |
No |
|
HOTLINE_NUMBERS |
0 |
0 |
No |
|
IS_RENEWAL |
Flag that indicates whether at least one product has renewal settings |
0 |
No |
|
LASTNAME |
Shopper's last name used on the delivery information |
Doe] |
No |
|
MYACCOUNT_URL_UPDATE_CC |
URL for updating credit card information in myAccount |
0 |
No |
|
MY_ACCOUNT_URL_UPDATE_CC |
URL for updating credit card information in myAccount |
0 |
No |
|
NAMES_OF_PRODUCTS |
Names of all products in the order, comma-separated |
0 |
No |
|
ORDERDATE |
Order placement date |
[2011-01-01] |
Yes |
|
ORDER_AMOUNT_ORIGINAL |
Original order value (applicable to refunds) |
0 |
No |
|
ORDER_DATE_STANDARD_FORMAT |
The standard format used for the order placement date |
0 |
No |
|
ORDER_FLOW |
Purchase flow used to place the order |
0 |
No |
|
ORDER_STATUS |
Order status |
0 |
No |
|
PAYABLE_TO |
Payee name (applicable to wire transfer) |
0 |
No |
|
PAYMENT_REFERENCE |
Payment reference for wire transfer |
0 |
No |
|
PAYMENT_TYPE_INFO |
English payment method name. Includes last four card digits (if applicable). |
0 |
No |
|
PAYTYPE |
Identification number for the payment method selected during the ordering process. |
0 |
No |
|
PRODUCTS |
0 |
0 |
No |
|
PRODUCTS[index1].BILLING_CYCLE |
Indicates how many renewals have been successfully performed so far (on the subscription) |
11 |
No |
| PRODUCTS[index1].CODE | Product code. | P_CODE | No |
|
PRODUCTS[index1].DISCOUNT |
Product discount value per product line |
[2.00 |
No |
|
PRODUCTS[index1].INFO |
Additional product information defined by the merchant when generating buy links. |
[Product info 1] |
No |
|
PRODUCTS[index1].LICENSE_TYPE |
Type of purchased subscription |
0 |
No |
|
PRODUCTS[index1].PCODE |
Product code. |
[P_CODE_1] |
No |
|
PRODUCTS[index1].PID |
Product ID number |
1001 |
No |
|
PRODUCTS[index1].PNAME |
Product name |
[Test product name 1] |
No |
|
PRODUCTS[index1].PRICE |
Product unit price |
[20.00 |
No |
|
PRODUCTS[index1].PRODUCT_OPTIONS[index2] |
0 |
0 |
No |
|
PRODUCTS[index1].PRODUCT_OPTIONS[index2].OptionText |
Ignore internal var. |
0 |
No |
|
PRODUCTS[index1].PROMONAME |
Name of the promotion applied to the product |
[Some promotion] |
No |
|
PRODUCTS[index1].QUANTITY |
Purchased product quantity |
[2] |
No |
|
PRODUCTS[index1].SHORT_DESCRIPTION |
Short product description |
0 |
No |
| PRODUCTS[index1].SKU | Product SKU | SKU1234 | No |
|
PRODUCTS[index1].TOTAL |
Total gross price per product line (before applying discounts) |
[45.60 |
No |
|
PRODUCTS[index1].VAT |
VAT/Sales tax value per product line |
[3.80 |
No |
|
PRODUCTS_DATA[index1].IdProduct |
Product ID number |
0 |
No |
|
PRODUCTS_DATA[index1].PRODUCT_SHORT_DESCRIPTION |
Short product description |
0 |
No |
|
PRODUCTS_NO |
Number of products in the cart. |
0 |
No |
|
QR_CODE_SRC |
The QR code URL to be used for payments with bank/wire transfer |
0 |
No |
|
REFNO |
Order reference number |
[9xxxxx] |
Yes |
|
RETRYLINK |
Payment retry link |
No | |
|
RETRY_LINK |
Payment retry link |
0 |
No |
|
SELLERCOMPANY |
Merchant's company name |
[Software Company Name] |
No |
|
TOTALEQUIV |
The order amount converted to all the merchant's currencies |
0 |
No |
|
UNSUBSCRIBE_LINK |
Shopper unsubscribe link |
0 |
No |
|
UPLOADLINK |
File upload link |
0 |
No |
|
UPLOAD_LINK |
File upload link |
0 |
No |
|
WEBSITE |
Website where the shopper placed the order |
Yes |
