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Electronic delivery and payment receipt

Electronic delivery and payment receipt

Last updated: 15-Oct-2024
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Use the variables in the list below to customize the Electronic delivery and payment receipt shopper email according to your needs. Check the 'Mandatory' column to see the variables that are required in your customized version of the e-mail.

Variable name Description Test value Mandatory
ADDITIONAL_PRODUCT_INFO Additional product-level fulfillment information set in the Avangate Control Panel Additional delivery information for this product. No
ADDRESS1 First section of the billing address [123, Main Street] No
ADDRESS1_D First section of the delivery address [123, Main Street] No
ADDRESS2 Second section of the billing address 0 No
ADDRESS2_D Second section of the delivery address 0 No
ALLOW_MYACCOUNT_PROMO Include or exclude myAccount information in the email body 1 No
APPROVAL Issuer (bank) payment idetifier 0 No
ATTACHMENT Indicates whether or not you configured the product keys to be sent as an email attachment. Possible values:
TRUE if the email contains an attachment
FALSE if the email doesn't contain an attachment
0 No
AVANGATE_COMPANY_NAME Avangate company name Avangate No
AVANGATE_LOGO Avangate logo URL https://secure.avangate.com/images/e...endor_logo.png Yes
AVANGATE_WEBSITE Avangate website http://www.avangate.com Yes
AVANGATE_ON_BANK_STATEMENT_GENERIC This is mandatory content you need to keep in your emails, given Avangate acts as Reseller / Merchant of Record for online purchases on your website. The charge on your bank statement will appear as Avangate. Yes
AVS_MATCH Gateway AVS 0 No
BANK_STATEMENT Account statement descriptor 0 No
BANK_STATEMENT_DESCRIPTOR Account statement descriptor 0 No
BASE_URL Merchant's full host https://secure.avangate.com No
BUSINESS_COMPANY Avangate company name Avangate No
BUSINESS_HOTLINE Avangate support phone +31 88 0000008 No
BUSINESS_HOTLINEUS Avangate US hotline number +1 (650) 963-5701 / (888) 247-1614 No
BUSINESS_SUPEMAIL Avangate support email address support@avangate.com No
BUSINESS_WEBSITE Avangate website http://www.avangate.com No
CARD_LAST_DIGITS Last 4 digits of the card used to perform the payment 1234 No
CBANKACCOUNT Shopper's bank account used on the billing information 0 No
CBANKNAME Shopper's bank name used on the billing information 0 No
CITY Shopper's city used on the billing information Anytown No
CITY_D Shopper's city used on the delivery information Anytown No
CODES Product keys to be delivered to the shopper. Each item of the array has two values: key and description  0 No
CODES[index1].description Product key description. Key description No
CODES[index1].key Product key. 123-ABC-1key-example No
COMMERCIALNAME Merchant's commercial name [Software Company Name] No
COMPANY Shopper's company name used on the billing information [Customer company] No
COMPANY_D Shopper company name used on the delivery information. If no delivery information is available. no company name is displayed. [Customer company] No
COUNTRY Shopper's country used on the billing information [U.S.A] No
COUNTRY_D Shopper's country used on the delivery information [U.S.A] No
CURRENCY Order billing currency USD Yes
CURRENCY_ORIGINAL Original order currency (applicable to refunds) 0 No
CUSTOMEREMAIL Shopper's email address used on the billing information example@customer-email.com No
CVV2_MATCH Gateway CVV2 check response 0 No
DISPLAY_MY_ACCOUNT_INFO Include or exclude myAccount information in the email body 1 No
DOWNLOAD_INSURANCE

Indicates whether or not the purchase includes Download Insurance Service. Possible values

  • TRUE
  • FALSE
0 No
DOWNLOAD_LINK_DELIVERY Indicates whether or not a download link is available. Possible values:
TRUE
FALSE
1 No
EMAIL Shopper email address used on the delivery information. If no delivery information is available. the billing information is used. example@customer-email.com No
ENCRYPTED_MERCHANT_CODE Encrypted merchant code 0 No
FIRSTNAME Shopper's first name used on the billing information [John  
FIRSTNAME_D Shopper's first name used on the delivery information [John No
FIRST_NAME_BILLING Shopper's first name used on the billing information John Yes
FIRST_NAME_DELIVERY Shopper's first name used on the delivery information John No
FISCALCODE Shopper's fiscal code used on the billing information 0 No
GATEWAY_ERROR_CODE Gateway error code GW_PROCESSING_ERROR
See the full list of Possible Values
No
GATEWAY_ERROR_MESSAGE Reason why the transaction failed. (e.g. Invalid card, insufficient funds) Error processing the card transaction. The card account has not been debited. Card data is invalid or incomplete. No
GENERALTOTAL Total order price 135.2 No
GLOBALDISCOUNT Order total discount 8.33 No
HAS_RENEWAL_PRODUCTS Flag that indicates whether at least one product has renewal settings 0 No
HAVEPAYMENTRCPT Signals that the mail includes a payment receipt 1 No
INT_REF Global Collect internal reference 0 No
IS_RENEWAL Flag that indicates whether at least one product has renewal settings 0 No
LANGUAGE Order language (abbreviated) selected by shopper en No
LASTNAME Shopper's last name used on the billing information Doe] No
LASTNAME_D Shopper's last name used on the delivery information Doe] No
LAST_NAME_BILLING Shopper's last name used on the billing information Doe Yes
LAST_NAME_DELIVERY Shopper's last name used on the delivery information Doe No
LICENSE_TYPE Type of subscription generated by the purchase product 0 No
MERCHANT_COMMERCIAL_NAME Merchant's commercial name Software Company Name No
MERCHANT_SUPPORT_EMAIL Merchant support email address support@software-company-website.com No
MERCHANT_SUPPORT_PHONE Merchant support phone number 888-xxx-xxxx  
MOREINFO Additional product-level fulfillment information set in the Avangate Control Panel [Additional delivery information for this product.] No
MORE_EMAIL_INFO 0 0 No
MY_ACCOUNT_LOGIN_EMAIL Email address used by shopper to login/signup to myAccount example@customer-email.com No
MY_ACCOUNT_LOGIN_URL Avangate myAccount login/sign-up URL secure.sofware-company-website.com/myaccount/?lang=en Yes
NAMES_OF_PRODUCTS Names of all products in the order, comma separated 0 No
ORDERDATE Order placement date [2016-07-12] No
ORDER_AMOUNT Total order price 135.2 Yes
ORDER_AMOUNT_ORIGINAL Original order value (applicable to refunds) 0 No
ORDER_DATE Order placement date 42563 Yes
ORDER_DATE_STANDARD_FORMAT Standard format used for the order placement date 0 No
ORDER_FLOW Purchase flow used to place the order 0 No
ORDER_REFERENCE_NUMBER Order reference number 9xxxxxx Yes
ORDER_STATUS Order status 0 No
ORDER_WEBSITE Website where the shopper placed the order http://www.software-company-website.com Yes
PAYMENT_METHOD English name for the payment method used Visa/MasterCard/Eurocard Yes
PAYMENT_TYPE_INFO English payment method name. Includes last four card digits (if applicable). 0 No
PAYTYPESTR English name for the payment method used [Visa/MasterCard/Eurocard] No
PHONE Shopper's phone number used on the billing information 0 No
PHONE_D Shopper's phone number used on the delivery information [555-555-555] No
PRODUCTID Product ID number 0 No
PRODUCTNAME Product name [Test product name] Yes
PRODUCTQTY Purchased product quantity 0 No
PRODUCTS[index1].DISCOUNT Product discount value per product line 0 No
PRODUCTS[index1].ID Product ID number 1001 No
PRODUCTS[index1].INFO Additional product information defined by merchant when generating buy links Product info 1 No
PRODUCTS[index1].IS_TRIAL Indicates whether this is a trial product 1 No
PRODUCTS[index1].LICENSE_TYPE Type of purchased subscription TRIAL No
PRODUCTS[index1].PCODE Product code. [P_CODE_1] No
PRODUCTS[index1].PID Product ID number 1001 No
PRODUCTS[index1].PNAME Product name [Test product name 1] No
PRODUCTS[index1].PRICE Product unit price 100 No
PRODUCTS[index1].PRODUCTNAME   0 No
PRODUCTS[index1].PRODUCT_OPTIONS[index2].OptionText Ignore internal var. 0 No
PRODUCTS[index1].PROMONAME Name of the promotion applied to the product 0 No
PRODUCTS[index1].QUANTITY Purchased product quantity 1 No
PRODUCTS[index1].SHORT_DESCRIPTION Short product description 0 No
PRODUCTS[index1].TOTAL Total gross price per product line (before applying discounts) 120 No
PRODUCTS[index1].TOTAL_PRICE Total net price per product line (before applying discounts) 100 No
PRODUCTS[index1].TRIAL_PERIOD Product trial period. 7 No
PRODUCTS[index1].UNIT_PRICE Product unit price 100 No
PRODUCTS[index1].VAT VAT/Sales tax value per product line 20 No
PRODUCTS_DATA[index1].IdProduct Product ID number 0 No
PRODUCTS_DATA[index1].PRODUCT_SHORT_DESCRIPTION Short product description 0 No
PRODUCTS_NO Number of products in cart 0 No
PRODUCT_DATA[index1].CODES[index2].description   0 No
PRODUCT_DATA[index1].CODES[index2].key   0 No
PRODUCT_DATA[index1].DOWNLOAD_LINK   # No
PRODUCT_DATA[index1].HAS_CODES_ATTACHED   0 No
PRODUCT_DATA[index1].HAS_DOWNLOAD_LINK   1 No
PRODUCT_DATA[index1].MORE_EMAIL_INFO   Additional product information No
PRODUCT_DATA[index1].NAME   Test product name 1 No
PRODUCT_DATA[index1].PRODUCT_OPTIONS   0 No
PRODUCT_DATA[index1].PRODUCT_OPTIONS[index2].OptionText   0 No
REFNO Order reference number [9xxxxxx] No
REGISTRATIONNUMBER Shopper's registration number used on the billing information 0 No
RETRYLINK Payment retry link 0 No
RETRY_LINK Payment retry link 0 No
SELLERWEBSITE Website where the shopper placed the order http://www.software-company-website.com No
SHIPPING Shipping fee amount 0 No
SHIPPING_FEE Shipping fee amount 0 No
SHOPPER_ADDRESS_1_BILLING First section of the billing address 123, Main Street No
SHOPPER_ADDRESS_1_DELIVERY First section of the delivery address 123, Main Street No
SHOPPER_ADDRESS_2_BILLING Second section of the billing address 0 No
SHOPPER_ADDRESS_2_DELIVERY Second section of the delivery address 0 No
SHOPPER_CITY_BILLING Shopper's city used on the billing information Anytown No
SHOPPER_CITY_DELIVERY Shopper's city used on the delivery information Anytown No
SHOPPER_COMPANY_BILLING Shopper's company name used on the billing information Customer company No
SHOPPER_COMPANY_DELIVERY Shopper company name used on the delivery information. If no delivery information is available. no company name is displayed. Customer company No
SHOPPER_COUNTRY_BILLING Shopper's country used on the billing information U.S.A. No
SHOPPER_COUNTRY_DELIVERY Shopper's country used on the delivery information U.S.A. No
SHOPPER_EMAIL_ADDRESS_DELIVERY Shopper email address used on the delivery information. If no delivery information is available. the billing information is used. example@customer-email.com No
SHOPPER_STATE_BILLING Shopper's state used on the billing information Anystate No
SHOPPER_STATE_DELIVERY Shopper's state used on the delivery information Anystate No
SHOPPER_ZIP_CODE_BILLING Shopper's ZIP code used on the billing information 12345 No
SHOPPER_ZIP_CODE_DELIVERY Shopper's ZIP code used on the delivery information 12345 No
STATE Shopper's state used on the billing information Anystate] No
STATE_D Shopper's state used on the delivery information Anystate] No
SUBTOTAL The order amount without vat and shipping 112.67 No
TECHEMAIL Merchant support email address support@software-company-website.com No
TECHPHONE Merchant support phone number [888-xxx-xxxx] No
TOTALEQUIV The order amount converted to all the merchant's currencies 0 No
TOTAL_DISCOUNT Total order discount 8.33 No
TOTAL_VAT Total order VAT 12 No
UPLOADLINK File upload link 0 No
UPLOAD_LINK File upload link 0 No
USER_EMAIL Email address used by shopper to login/signup to myAccount example@customer-email.com No
USER_TOKEN Shopper token for Avangate myAccount access xxxxxxxxxxxx No
VALIDATION_CODE Global Collect validation code 0 No
WEBSITE Website where the shopper placed the order http://www.software-company-website.com No
ZIPCODE Shopper's ZIP code used on the billing information 12345 No
ZIPCODE_D Shopper's ZIP code used on the delivery information [12345 No
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