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Electronic delivery

Electronic delivery

Last updated: 24-May-2024
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Use the variables in the list below to customize the Electronic delivery shopper email according to your needs. Check the 'Mandatory' column to see the variables that are required in your customized version of the e-mail.

Variable name Description Test value Mandatory

ADDITIONAL_PRODUCT_INFO

Additional product-level fulfillment information set in the Avangate Control Panel

Additional delivery information for this product.

No

ADDRESS2

Second section of the billing address

0

No

ALLOW_MYACCOUNT_PROMO

Include or exclude myAccount information in the email body

1

No

ATTACHMENT

Indicates whether or not you configured the product keys to be sent as an email attachment. Possible values:

TRUE if the email contains an attachment

FALSE if the email doesn't contain an attachment

1

No

AUTO_RENEWAL

Indicates whether or not the shopper has enabled automatic renewal on the subscription

1

No
AVANGATE_ACTED_AS_RESELLER This is mandatory content you need to keep in your emails, given Avangate acts as Reseller / Merchant of Record for online purchases on your website. Avangate has processed your order as the authorized reseller of #merchant commercial name. Yes

AVANGATE_COMPANY_NAME

Avangate company name

Avangate

No

AVANGATE_SUPPORT_EMAIL

Avangate support email address

support@avangate.com

No

AVANGATE_SUPPORT_PHONE

Avangate support phone

+31 88 0000008

No

AVANGATE_SUPPORT_PHONE_US

Avangate US hotline number

+1 (650) 963-5701 / (888) 247-1614

No

AVANGATE_WEBSITE

Avangate website

http://www.avangate.com

Yes
AVANGATE_LOGO Avangate logo URL https://secure.avangate.com/images/e...endor_logo.png Yes

BASE_URL

Merchant's full host

https://secure.avangate.com

No

BOLETO_SLIP_URL

URL pointing to Boleto slip

0

No

BUSINESS_COMPANY

Avangate company name

Avangate

No

BUSINESS_HOTLINE

Avangate support phone

+31 88 0000008

No

BUSINESS_HOTLINEUS

* Avangate support phone for US

+1 (650) 963-5701 / (888) 247-1614

No

BUSINESS_SUPEMAIL

Avangate support email address

support@avangate.com

No

BUSINESS_WEBSITE

Avangate website

http://www.avangate.com

No

CODES

Product keys to be delivered to the shopper. Each item of the array has two values: key and description 

0

No

CODES[index1].description

Product key description.

Key description

No

CODES[index1].key

Product key.

123-ABC-1key-example

No

COMMERCIALNAME

Merchant's commercial name

[Software Company Name]

No

COMPANY

Shopper's company name used on the billing information

Customer company

No

CURRENCY

Order billing currency

0

No

CURRENCY_ORIGINAL

Original order currency (applicable to refunds)

0

No

DISPLAY_MY_ACCOUNT_INFO

Include or exclude myAccount information in the email body

1

No

DOWNLOAD_INSURANCE

Indicates whether or not the purchase includes Download Insurance Service. Possible values

TRUE

FALSE

0

No

DOWNLOAD_LINK

Product download link

https://secure.avangate.com/?sid=xxxxxxxxx&dld

No

DOWNLOAD_LINK_DELIVERY

Indicates whether or not a download link is available. Possible values:

TRUE

FALSE

1

No

EMAIL

Shopper email address used on the delivery information. If no delivery information is available, the billing information is used.

example@customer-email.com

No

ENCRYPTED_MERCHANT_CODE

Encrypted merchant code

0

No

FIRSTNAME

Shopper's first name used on the delivery information

[John

No

FIRST_NAME_DELIVERY

Shopper's first name used on the delivery information

John

No
GATEWAY_ERROR_CODE Gateway error code GW_PROCESSING_ERROR

See the full
list of Possible Values
No
GATEWAY_ERROR_MESSAGE Reason why the transaction failed. (e.g. Invalid card, insufficient funds) Error processing the card transaction. The card account has not been debited. Card data is invalid or incomplete. No

HAS_RENEWAL_PRODUCTS

Flag that indicates whether at least one product has renewal settings

0

No

HOTLINE_NUMBERS

Array of attributes for Avangate hotline numbers

0

No

IS_RENEWAL

Flag that indicates whether at least one product has renewal settings

0

No

LANGUAGE

Order language (abbreviated) selected by shopper

en

No

LASTNAME

Shopper's last name used on the delivery information

Doe]

No

LAST_NAME_DELIVERY

Shopper's last name used on the delivery information

Doe

No
LICENCECODE The subscription reference FGXYZ1234 No

MERCHANT_CITY

Merchant's city

0

No

MERCHANT_COMMERCIAL_NAME

Merchant's commercial name

[Software Company Name]

No

MERCHANT_COMPANY_NAME

Merchant's company name

0

No

MERCHANT_STREET

Merchant's street name

0

No

MERCHANT_SUPPORT_EMAIL

Merchant support email address

support@software-company-website.com

No

MERCHANT_SUPPORT_PHONE

Merchant support phone number

[888-xxx-xxxx]

No

MOREINFO

Additional product-level fulfillment information set in the Avangate Control Panel

Additional delivery information for this product.

No

MY_ACCOUNT_LOGIN_EMAIL

Email address used by shopper to login/signup to myAccount

example@customer-email.com

No

MY_ACCOUNT_LOGIN_TOKEN

Token assigned to the shopper in order to access myAccount

xxxxxxxxxxxx

No

MY_ACCOUNT_LOGIN_URL

Avangate myAccount login/sign-up URL

secure.sofware-company-website.com/myaccount/?lang=en

Yes

NAMES_OF_PRODUCTS

Names of all products in the order, comma separated

0

No

ORDERTOTAL

Total order price

0

No

ORDER_ADDITIONAL_FIELDS_TEXT

The order additional field names configured in the Avangate Control Panel

0

No

ORDER_ADDITIONAL_FIELDS_VALUE

The order additional field values filled in by the shopper

0

No

ADDRESS1

First section of the billing address

0

No

ORDER_AMOUNT

Total order price

0

No

ORDER_AMOUNT_ORIGINAL

Original order value (applicable to refunds)

0

No

ORDER_DATE

Order placement date

42563.96863

Yes

ORDER_DATE_STANDARD_FORMAT

Standard format used for the order placement date

0

No

ORDER_FLOW

Purchase flow used to place the order

0

No

ORDER_REFERENCE_NUMBER

Order reference number

[9xxxxxx]

Yes

ORDER_STATUS

Order status

0

No

ORDER_WEBSITE

Website where the shopper placed the order

http://www.software-company-website.com

Yes

PAYABLE_TO

Payee name (applicable to wire transfer)

0

No

PAYMENT_TYPE_INFO

English payment method name. Includes last four card digits (if applicable).

0

No

PRODUCT

Product data

0

No

PRODUCT.CODE

Product code

0

No

PRODUCT.CODES

Product keys to be delivered to the shopper. Each item of the array has two values: key and description 

0

No

PRODUCT.DOWNLOAD_LINK

Product download link

https://secure.avangate.com/?sid=xxxxxxxxx&dld

No

PRODUCT.HAS_CODES_ATTACHED

Indicates whether or not you configured the product keys to be sent as an email attachment. Possible values:

TRUE if the email contains an attachment

FALSE if the email doesn't contain an attachment

1

No

PRODUCT.HAS_DOWNLOAD_LINK

Indicates whether or not a download link is available. Possible values:

TRUE

FALSE

1

No

PRODUCT.ID

Product ID number

4682814

No

PRODUCT.INFO

Additional product information defined by merchant when generating buy links

0

No

PRODUCT.NAME

Product name

Product Name

No

PRODUCT.NUMBER_OF_DELIVERED_PRODUCTS

Number of distinct products to be delivered to the shopper

2

No

PRODUCT.PRODUCT_OPTIONS

Product pricing options configured in the Avangate Control Panel

0

No

PRODUCT.PRODUCT_OPTIONS[index1].OptionText

Product pricing option name

option 1

No

PRODUCT.QUANTITY

Purchased product quantity

1

No

PRODUCTCODE

Product code

0

No

PRODUCTID

Product ID number

4682814

No

PRODUCTNAME

Product name

[Product Name]

No

PRODUCTQTY

Purchased product quantity

1

No

PRODUCTS[index1].LICENSE_TYPE

Type of purchased subscription

0

No

PRODUCTS[index1].SHORT_DESCRIPTION

Short product description

0

No

PRODUCTS_DATA[index1].IdProduct

Product ID number

0

No

PRODUCTS_DATA[index1].PRODUCT_SHORT_DESCRIPTION

Short product description

0

No

PRODUCTS_NO

Number of products in cart

0

No

PRODUCT_INFO

Additional product information defined by merchant when generating buy links

0

No

PRODUCT_OPTIONS

Product pricing options configured in the Avangate Control Panel

0

No

REFNO

Order reference number

[9xxxxxx]

No

RETRYLINK

Payment retry link

0

No

RETRY_LINK

Payment retry link

0

No

SELLERCITY

Merchant's city

0

No

SELLERCOMPANY

Merchant's commercial name

0

No

SELLERCOUNTRY

Merchant's country

0

No

SELLERSTREET

Merchant's street name

0

No

SELLERWEBSITE

Website where the shopper placed the order

http://www.software-company-website.com

No

SELLERZIP

Mechant's zip code

0

No

SHOPPER_ADDRESS_1_DELIVERY

First section of the delivery address

0

No

SHOPPER_ADDRESS_2_DELIVERY

Second section of the delivery address

0

No

SHOPPER_COMPANY_DELIVERY

Shopper company name used on the delivery information. If no delivery information is available. no company name is displayed.

Customer company

No

SHOPPER_EMAIL_ADDRESS_DELIVERY

Shopper email address used on the delivery information. If no delivery information is available. the billing information is used.

example@customer-email.com

No

TECHEMAIL

Merchant support email address

support@software-company-website.com

No

TECHPHONE

Merchant support phone number

[888-xxx-xxxx]

No

TO_BE_DELIVERED

Number of distinct products to be delivered to the shopper

2

No

UPLOADLINK

File upload link

0

No

UPLOAD_LINK

File upload link

0

No

USER_EMAIL

Email address used by shopper to login/signup to myAccount

example@customer-email.com

No

USER_TOKEN

Shopper token for Avangate myAccount access

xxxxxxxxxxxx

No

WEBSITE

Website where the shopper placed the order

0

No
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