Orders origin
Last updated: 26-Aug-2025
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Overview
2Checkout monitors the source of orders placed by your customers via eStore, and helps you gain insight into shopper behavior and habits.
The tracking set in place enables the 2Checkout system to provide accurate information on the origin of eStore orders (new acquisitions, renewals and upgrades are all covered). There are three (3) sources for the orders placed by your customers, according to the interface they used to finalize the purchase process.
| Web | encompasses all orders placed using desktop devices (such as PC or laptop) |
|---|---|
| Mobile | is characteristic of orders placed using mobile device (such as smartphone or tablet) |
| API | used for orders involving the 2Checkout API. Note: API is available only if you're using the 2Checkout API to allow customers to place orders. The API origin is shown regardless of the device customers use to place orders, as long as the process involves the 2Checkout API |
| Automatic billing | includes all orders placed through the automatic renewal flow. For products that have renewals configured, customers can opt in for automatic renewal of their orders. |
When exporting CSV (comma separated values) files or Excel (XLS) documents, you will be able to find information on the source of orders in the Origin column.
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