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Croatia’s Currency Transition to Euro

Croatia’s Currency Transition to Euro

Last updated: 25-Nov-2022
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As of January 1st 2023, Croatia will begin the process of switching from its present currency, Kuna (HRK) to the Euro (EUR) as the national currency. Prices for products will be displayed in both Kuna and Euro up until December 31st 2023. Both Euro and Kuna banknotes will be used for a period of two weeks after the Euro has been formally introduced as the national currency.  

To enable shopper transition to the Euro and to comply with Croatian regulation, the following will be implemented across various areas: 

  • Dual prices will be displayed in both Euro and Kuna (shopper invoices, shopping carts etc.) 

  • The exchange rate at which the conversion is made will be displayed in various areas (invoices, transactions, carts etc.) 

Refund requests, chargebacks and card schemes

Refund requests, chargebacks and card schemes 

Refund requests and chargebacks in HRK can be processed until December 31st, 2022. Any authorization submitted after that date in Kuna will be rejected.  

Subsequent transactions, including chargebacks and refunds, can be submitted up until the cut-off date for each card scheme:  

  • Visa: February 28th, 2023. Acquirers can submit subsequent transactions in either EUR or HRK up until this date. Croatia will also migrate to the EANSS (Euro Area Net Settlement Service) to handle domestic settlements with Visa. 

  • MasterCard: April 30th, 2023. Acquirers can submit subsequent transactions in HRK up until this date. 

  • Other schemes: Check with your card provider on the planned cut-off dates.

Shopper invoices  

To comply with the Crotian legislation, all shopper invoices will display dual prices (EUR/HRK). This will be applied to all prices displayed on the invoice, including the discount area.  

Dual Pricing HKR EUR

The exchange rate of 1 EUR = 7.5345 HRK will be displayed at the end of each shopper's invoice. 

The dual price display will be applied if: 

  • The billing country is Croatia

  • The billing currency is Euro

  • The order is from Croatia

The dual display feature will be active until December 31st 2023. 

Ordering engines 

To enable the customer transition to the Euro throughout 2023, the Convert Plus, Inline Checkout and Legacy carts will display dual prices (EUR/HRK) whenever the shopper’s billing country is set to Croatia. Also, an informative text stating that “The fixed official exchange rate is set at 7.53450 HRK per 1 EUR" will appear across all shopping cart pages.

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